Health Services Specialist (Health Services) Riverside City College

Position Title:
Health Services Specialist (Health Services) Riverside City College

Application Deadline

Interested candidates must apply by the deadline listed below by 8:00 p.m., Pacific Standard Time.
02/04/2022

Department:
Health Services (R)

Position Type:
Support Staff (Classified / Confidential)

College/Campus:
Riverside

Physical location of the position:
Riverside

Employment Type:
Full-Time

Position Length:
12-month

Salary Range:
Grade K

Salary Amount:
$5,142 - $6,260

Salary Type:
Monthly

Is this position categorically (grant) funded?
No

BASIC FUNCTION:
Under the direction of the District's Director of Health Services, provides complex administrative support to the Supervisors of a District-wide team. Plans, organizes, coordinates and participates in operations specific to the day to day operation of the Health Services Department. Provides complex secretarial duties for the Director of health Services.

PROVIDES WORK OR LEAD DIRECTION TO:
Short-Term employee(s) and/or Work Study student(s).

EDUCATION:
Associates degree from an accredited institution in business or related field is required. Bachelor's degree from an accredited institution is desired. In lieu of an Associates Degree work experience of at least three years in college health or other medical setting may be substituted for one year of college, in addition to at least 30 semester units of college course work.

EXPERIENCE:
At least four years working in a secretarial/clerical capacity, preferably in a medical office setting, is required.

KNOWLEDGE OF:
Modern office practices and procedures and computer programming set up for medical record programs. Knowledge of medical coding and billing is required.

ABILITY TO:
Interpret and explain rules and policies; prepare and edit reports and other materials; multi-task a high volume of phone calls, in person staff, students and department personnel in a professional and courteous manner and prioritize tasks efficiently; setup, manage and revise the Medicat system; effectively teach users of the electronic medical record system on input and retrieval of data; communicate with in-house information services personnel on maintenance issues of the Medicat system; compose letters independently; obtain information from, and communicate effectively with, officials, faculty members, employees, students, and the public; compile and maintain accurate and complete records and reports; type at a speed of not less than 40 net words per minute; establish and maintain effective relationships with others; work independently.

LICENSES/CERTIFICATIONS:
Though not required, a medical coding specialist certificate is desired, including course work in medical terminology.

Other:
COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS:
Staff, faculty, students, vendors, administrators, the general public and state and federal agencies.

WORKING CONDITIONS:
There is a small possibility of exposure to blood borne pathogens and usual medical clinic exposure risk to a variety of communicable diseases. Work is indoors for the most part, and immunity to hepatitis B must be evident by titer or series of immunization. Must be able to lift 50 pounds occasionally.

Duties and Responsibilities:
REPRESENTATIVE DUTIES:
1. In the absence of the Director and Supervisor, makes sure the activities in the Health Services office continue to operate smoothly.
2. Maintains confidentiality including information regarding Board, District, personnel, student or controversial matters always adhering to the HIPPA Act.
3. Schedules, arranges, and confirms appointments, meetings and conferences and maintains Director's calendar; arranges travel accommodations.
4. Greet visitors and answers telephone-screening calls and visitors to the appropriate office/personnel.
5. Opens all mail directed to the department, scans for content, sorts mail in order of importance.
6. Schedules and attends meetings; prepares agendas, minutes and related documents; distributes materials appropriate to personnel.
7. Assists in coordinating communication and activities with other college departments and personnel, students, educational institutions, vendors, outside organizations and the public.
8. Inputs and retrieves computerized data; utilizes word processing and other software as required by the position.
9. Oversees electronic medical record software system, entering data, generating reports, performing uploads/downloads of student data, training of department personnel on use of the system, and troubleshooting user problems and questions.
10. Orders, maintains and distributes supplies; organizes and establishes filing and record-keeping system.
11. Assists the director with details on District-wide projects.
12. Performs complex and responsible secretarial duties requiring extensive knowledge of the functions and service programs of the District-level office to which assigned.
13. Provides information and answers complex questions from students, college staff and the general public regarding District programs, policies, procedures and regulations.
14. Receives and transcribes dictation of letters, memos, and complex documents, including material of a confidential nature; independently prepares correspondence and memos.
15. Prepares agenda materials for Board of Trustee meetings, organizing and proofing material that is being submitted.
16. Prepares a wide variety of reports, forms, applications, presentations and documents including statistical reports from the electronic medical records system.
17. Assists in interviewing and training part-time clerical staff and student workers and assists in the preparation of work schedule to maintain adequate office coverage.
18. Maintains a variety of complex files; maintains budget and other financial records; records expenditures, completes paperwork to transfers funds and maintains records for the District-level office.
19. Assists in developing, and maintaining, the Health Services office procedure manual.
20. Inspects documents, forms and records for accuracy and completeness; processes a variety of forms and documents according to established procedures; ensure conformance to established guidelines and standards.
21. Maintains and updates department website.
22. When needed, travels among campuses for office coverage or training.
23. Troubleshoot student insurance claims, when claims are brought in by students.
24. Monitors medical provider licensing and DEA status and informs the Director if expiration is imminent on any medical provider's license.
25. Participates in District-provided in-service training programs.
26. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
27. Performs other duties, related to the position, as assigned.

CONDITIONS OF EMPLOYMENT:

SALARY: Salary grades consist of nine steps. A new employee is normally placed on Step 1 of the grade. Changes in step placement take place on the first day of the first month following the anniversary date of attaining permanent classified employee status until the maximum of the grade is reached.

HOLIDAYS: There are 13 holidays observed each year. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

VACATION: Employees are granted 12 days of vacation per year through the first five years of service to the District; 15 days after completion of five continuous years of service to the District; 20 days after completion of ten continuous years of service to the District; and 22 days after completion of 15 continuous years of service to the District. This computation is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months.

SICK LEAVE: One day of sick leave for each month of service is granted. This is based on full-time, twelve-month employment. A pro-rata reduction will be made for employees working less than full-time and less than twelve months. There is no limit to the number of days of sick leave which may be accrued.

FRINGE BENEFITS: The District provides a health and welfare benefit package for employees and legal qualifying dependents. Those employees working less than full-time and less than twelve months will receive a pro-rata share of the benefit package. The dollar value of the package is a subject of negotiation between the District and the Bargaining Unit.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited.

The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.

Work Hours/Work Days for Classified and Hourly Positions Only:
Monday - Friday 8:00am-5:00pm

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter
Associate or Equivalent Transcript

Optional Applicant Documents:
Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Bachelors or Equivalent Transcript

Effective Employment Date:
Anticipated start date March 2022

Application Deadline:
02-04-2022

Special Comments:
IMPORTANT NOTICES:

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*It is anticipated that interviews will occur sometime during the 1st or 2nd week of February.

Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

* An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

* An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

* Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

* Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Human Resources & Employee Relations at (951) 222-8595 for assistance.

Application Types Accepted:
Classified/Management/Confidential Application

To Apply, visit:
http://pa379.peopleadmin.com/applicants/Central?quickFind=59939

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