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Manager, Learning Lab

Austin Community College
Texas, United States
Salary Not Specified
Posted Date
Jan 24, 2022

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Position Type
Administrative, Academic Affairs, Distance Education Programs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Technology Administration/Other, Student Affairs, Academic Advising & Academic Support Services, Disabled Student Services
Employment Type
Full Time
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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC
Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Manager, Learning Lab

Job Description Summary:

To manage Learning Lab services for campus and designated teaching sites including tutoring and computer labs and related activities, fiscal resources, and personnel; acts as a liaison to other instructional divisions.

Job Description:

Description of Duties and Tasks

1) Coordinates Learning Lab services, technologies, and activities for a campus including individual and group tutorial services, study groups, supplemental instruction, in-class study skills, and other presentations, individual learning plans for students removed from developmental classes, instructional workshops, and whole-class and individual computer lab usage.
2) Develops, tracks, and maintains the departmental budget; researches, evaluates, and approves all purchases and expenditures; prioritizes services and purchases based on data driven and budgetary limitations; seeks alternate sources of funding.
3) Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
4) Researches, develops, and designs best-practice based tutorial services, curricula, strategies, methods, and programs with or without the use of technology to augment, supplement, and assist academic departments and work force programs and their students.
5) Serves as technical and operational liaison to all instructional departments and divisions supported by the Learning Lab.
6) Promotes and advertises Learning Lab services to students, faculty, and staff.
7) Maintains all departmental records and submits compliance reports as required.
8) Oversees the operation and maintenance of the Local Area Network (LAN) for tutorial and instructional divisions supported by the Learning Labs; coordinates the design and update of the Learning Lab website.
9) Oversees computer classrooms, open computer labs, and productivity software used by departments supported by the Learning Lab; gathers, analyzes, and disseminates data on Learning Lab usage as well as student satisfaction with services.
10) Anticipates and proactively plans for changes in programs and services; writes and develops plans to meet goals and objectives of the department.
11) Collaborates with Student Accessibility Services (SAS) and Student Services counselors to provide assistance and adaptive technology, equipment, and learning support.


* Learning Lab services, technology, and equipment.
* Individual and group tutorial services.
* Alternative funding sources.
* Supervisory principles, practices, and methods.
* Tutorial curricula, strategies, methods, and programs.


* Maintaining an established work schedule.
* Maintaining confidentiality of work-related information and materials.
* Effectively using interpersonal and communications skills including tact and diplomacy.
* Effectively using organizational and planning skills with attention to detail and follow-through.
* Coordinating Learning Lab services and activities.
* Researching and designing tutorial curricula, strategies, and programs.
* Developing and maintaining departmental budgets and seeking alternative funding sources.
* Serving as a technical liaison in relation to Learning Lab services.
* Effectively supervising, leading, and delegating tasks and authority.

Technology Skills

* Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

* Three years related work experience including one year supervisory experience.
* Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Required Education

* Bachelor's degree.

Other Preferred Qualifications

* Knowledge of LAN operations.

Physical Requirements

* Work is performed in a standard office or similar environment.
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
* Occasional lifting of objects up to 10 pounds.


* Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.


$50,207 - $71,723

Reports to Executive Director, Learning Support

Number of Openings:


Job Posting Close Date:

January 24, 2022

ACC Benefits Overview

Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

EEO Statement

The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

Clery Act

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .
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