Austin Community College is a public two-year institution that
serves a diverse population of approximately 41,000 credit students
each Fall and Spring semester. We embrace our identity as a
community college as reflected in our mission statement. We promote
student success and community development by providing affordable
access, through traditional and distance learning modes, to higher
education and workforce training, including appropriate applied
baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit
and retain a workforce that:
Commitment to Equity and Inclusion
- Reflects the diversity of our community
- Values intellectual curiosity and innovative teaching
- Is attracted by the college mission to promote equitable access
to educational opportunities
- Cares about student success and collaborates on strategies to
facilitate success for under-represented populations
- Welcomes difference and models respectful interaction with
- Engages with the community both within and outside of ACC
ACC is committed to the ongoing systemic changes needed to ensure
the increased recruitment, inclusion, retention, and completion of
historically underserved and under represented populations. Through
continual strategic community engagement and professional
development of administrators, faculty, staff, and students, the
college demonstrates its dedication to fostering a culture and
climate for equitable outcomes.
As an open access and low-cost institution, ACC is proud to serve a
diverse student body. Dedicated faculty members are excellent
professors who help students achieve their educational goals and
are sensitive to the diverse cultures and socio-economic
backgrounds of our students. In 2017 our faculty adopted a
Statement of ACC Faculty Values. This Statement affirms that ACC's
faculty members value collaboration, service, agency, scholarship,
inclusion, and teaching, all of which attest to our commitment to
equity, diversity, and inclusion at the heart of our mission.
Job Posting Title:
Assistant, Executive (Chancellors Office)
Job Description Summary:
To provide high-level comprehensive support to the Special
Assistant to the Chancellor by managing and coordinating a wide
variety of tasks and situations in Austin Community College
District's Executive Offices. This dynamic position requires the
ability to anticipate needs, think critically, and offer solutions
to problems with a high level of professionalism and
The ideal candidate will possess a high degree of professionalism,
independent work ethic and the ability to deliver value through
applying strong organizational, prioritization and problem-solving
skills, and the ability to maintain high performance standards with
a positive attitude. Takes personal responsibility and ownership
for adhering to all ACC policies and procedures while also
completing work timely and in accordance with performance
This position the ability to write and speak effectively using
appropriate convention based on the situation; actively listens to
others, asks questions to verify understanding, and uses tact and
consideration when delivering feedback to others. In addition,
demonstrates upmost level of integrity in all instances, and shows
respect towards all ACC administrators, faculty, staff, students,
Description of Duties and Tasks
- Serves as the first point of contact for internal and external
visitors and partners on all matters pertaining to the Chancellor's
- Welcomes and identifies the purpose of visitors before
directing them to the appropriate department.
- R esponds to student, staff and community concerns and
inquiries about issues affecting the college and questions about
- Prioritizes inquiries, expedites processing of documents and
requests while troubleshooting conflicts; make judgements and
recommendations to ensure smooth day-to-day engagements, including
those of a highly confidential or critical nature. Provides
executive level day-to-day administrative support by receiving
incoming communication or correspondence on behalf of the
Chancellor's Office, reviews contents, determines importance, and
summarizes and/or distributes contents to appropriate staff.
- Maintains open communication with the Special Assistant to the
Chancellor's Office to assist with functions and activities of the
Chancellor's Office to ensure high level operational standards,
innovation, and compliance.
- Plans and coordinates a wide variety of meetings, special
events, on- and offsite, and supports the set-up, pre and post
communication, follow-up and any associated materials.
- Performs complex administrative duties such as writing e-mails,
drafting memos. preparing communications and visual and graphic
presentations; Updates website and may use social media.
- Coordinates special projects including researching and
analyzing information and data; interpreting and applying policies
and procedures, and/or recommending alternative solutions based on
- Manages the workspace and Resource area (i.e. keeps a clean and
organized office, appropriately handles all paperwork, maintains
control over the physical environment, brochure replenishment,
- Works as an integral member of the team, willingly providing
back-up support for co-workers when appropriate. Other duties as
- College operations, organization, policies, and
- Records retention, preservation, and recording.
- Principles and methods of budget preparation and expenditure
- Office management processes and procedures.
- Correct English usage, grammar, spelling, punctuation, and
- Prioritize and determine appropriate course of action,
referral, or response, exercising judgement.
- Demonstrating leadership to maintain credibility, trust, and
support in the Chancellor's Office.
- Invest in building long-lasting relationships both externally
- Working knowledge of all college departments, functions and
activities in order to respond to internal and external inquiries
and request for information and departmental support.
- Maintaining an established work schedule. Punctuality is a
- Ability to act as gatekeeper and escalate relevant information
to executives as needed.
- Possessing a customer-oriented and solutions-focused
- Preparing and processing purchase orders.
- Establishing and maintaining effective working
- Effectively using interpersonal and communications skills,
including the use of tact, diplomacy and confidentiality.
- Effectively using organizational and planning skills, including
the use of intense attention to detail and follow-through.
- Reviewing and preparing narrative and statistical reports and
- Interpreting and applying rules, regulations, policies, and
- Analyzing situations accurately and adopting an effective
course of action.
- Maintaining confidentiality of work-related information and
materials. Ability to work effectively with minimal
- Ability to treat confidential information with appropriate
- Ability to transition priorities quickly and with ease.
- Ability to work collaboratively and respectfully with multiple
constituencies to accomplish objectives.
- Critical thinking and problem-solving skills required.
- Advanced knowledge and use a variety of spreadsheet, word
processing, database, and presentation software. Google Suite,
- Use of social media, work with desktop publishing, and update
Required Work Experience
Preferred Work Experience
- Three years related work experience.
- Four to six years of experience supporting senior management
- Experience supporting executives in a higher education
- Associate degree.
Four years of related work experience may substitute for this
education requirement. Applicants who substitute work experience to
meet the education requirement must use additional related work
experience to meet the years of "Required Work Experience" for this
position. Please note that the college reserves the right to amend
these terms of substitution at any time.
- Prolonged periods sitting at a desk and working on a
- Work is performed in a standard office or similar
- Subject to standing, walking, sitting, bending, reaching,
pushing, and pulling.
- Occasional lifting of objects up to 20 pounds.
- Work safely and follow safety rules. Report unsafe working
conditions and behavior. Take reasonable and prudent actions to
prevent others from engaging in unsafe practices.
8:00 a.m. - 5: 00 p.m.
$50,207 - $71,723
Reports to: Special Assistant to the Chancellor
Number of Openings:
Job Posting Close Date:
January 28, 2022
ACC Benefits Overview
Full-time faculty and staffing table employees who work in
full-time and/or part-time positions at the college are eligible
for ACC medical benefits effective the first of the month after
their first 60 days of employment. Benefits include medical,
dental, life insurance, short- and long-term disability, retirement
plans and AD&D.
ACC does not participate in Social Security.
participates in the Teacher Retirement System of Texas (TRS) and
the Optional Retirement Program (ORP-Faculty and Administrators
Only). Part-time and Hourly employees participate in the ACC Money
Purchase Plan (ACCMPP) as a retirement program required by federal
The Austin Community College District is an Equal Opportunity
Employer advancing inclusive excellence. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, political
affiliation or other protected categories.
As required by the US Department of Education, employees are
required to report violations under the Title IX and, under the
Jeanne Clery Disclosure of Campus Security Policy and Crime
Statistics Act (Clery Act), select individuals are required to
report crimes. If this position is identified as a Campus Security
Authority (Clery Act), you will be notified, trained, and provided
resources for reporting.
The above description is an overview of the job. It is not intended
to be an all-inclusive list of duties and responsibilities of the
job, nor is it intended to be an all-inclusive list of the skills
and abilities required to do the job. Duties and responsibilities
may change with business needs. ACC reserves the right to add,
change, amend, or delete portions of this job description at any
time, with or without notice. Employees may be required to perform
other duties as requested, directed, or assigned. In addition,
reasonable accommodations may be made by ACC as its discretion to
enable individuals with disabilities to perform the essential
If you are a current Austin Community College
employee, please click this link to apply through your Workday