founded in 1831, is a diverse,
energetic liberal arts community where critical thinking and
practical idealism go hand in hand.
Instructional Media Services provides comprehensive support
services to the faculty, staff, and students utilizing classroom
technology, and supports events and conferences. This includes
physical A/V support in classrooms, computer labs, and meeting
rooms across campus, and virtual support of hybrid and remote
instruction as needed.
Reporting to the Director of Academic Technology as part of
Instructional Media Services ( IMS ), and working in close
collaboration with other IT units, the Instructional Media
Specialist supports computing and AV technology across the Wesleyan
The Specialist will provide audio, video, computer, and other
control hardware and software support; ensuring that university and
department equipment remains functional for the Wesleyan community
both virtually and in person.
Classroom technology at Wesleyan includes both Macs and PCs,
AMX audio visual control systems, classroom capture (Echo360), and
video conferencing (Zoom). Standard classroom technology also
includes high-def cameras and table and ceiling microphones,
running on an AVOIP backbone.
This position will help implement the reimagined approach to
classroom technology as Wesleyan is has two major building projects
underway. In these buildings all classroom and conference spaces
will be designed to be flexible and multi-purpose, reflecting the
need for adaptability and to accommodate a range of physical and
- Assisting users with classroom capture and conference room
equipment, including operating, set-up, and monitoring of cameras
- Assisting with presentation software and projection equipment.
Setup and test video conferences via Zoom or other services.
- Troubleshooting, upgrading, and maintaining equipment; and
documenting of and training on equipment for end-users and other
- Working with other Academic Technology staff in planning,
designing, installing, maintaining, and upgrading classrooms and
- Monitoring and analyzing trends in campus AV usage to advocate
for data-based budget and equipment decisions, including using
ServiceNow and room management system software. Training and
supervising student staff for Classroom Support.
- Providing assistance to staff assigned to Special Events
support, and actively participating in AV support of annual events
such as Family Weekend, Homecoming, and Reunion and
- Other responsibilities assigned as needed.
Bachelor’s degree and at least one year experience in AV
systems support or a related field or an equivalent combination of
education, training and experience.
Demonstrated proficiency with video production, including
camera operation as well as all types of microphones and their
proper utilization, mixers, acoustics, and with video conference
Understanding and willingness to become proficient in
supporting IT networking, including AVOIP infrastructure.
Proficiency with Windows and Macintosh Operating
Experience designing and supporting complex AV systems.
Effective communication skills.
Ability to communicate technical issues to
Excellent people skills and first-rate customer service
practices and accountability.
Ability to manage multiple priorities and deadlines.
Ability to work a flexible schedule including evening and weekend
hours as required.
Bachelor’s degree and five years’ experience in information
Experience supervising student staff.
Demonstrated proficiency supporting IT networking, including
Experience in training users to use technology including the
creation of video based training materials.
Special Instructions to Applicants
Application close date is February 25, 2022
Any and all offers to external applicants are contingent on
the candidate’s completion of a pre-employment background check
screening and pre-employment physical to the satisfaction of
Wesleyan requires all employees to be vaccinated against Covid 19
unless they meet the criteria for a medical or religious exemption.
New employees must be vaccinated prior to their start date. If an
employee needs an exemption for medical or religious reasons, they
must submit a request to Wesleyan and be approved before their
Wesleyan University, located in Middletown, Connecticut, does
not discriminate on the basis of race, color, religious creed, age,
gender, gender identity or expression, national origin, marital
status, ancestry, present or past history of mental disorder,
learning disability or physical disability, political belief,
veteran status, sexual orientation, genetic information or
non-position-related criminal record. We welcome applications from
women and historically underrepresented minority groups. Inquiries
regarding Title IX, Section 504, or any other non-discrimination
policies should be directed to: Alison Williams, Vice President for
Equity & Inclusion/ Title IX Officer, 860-685-3927, email@example.com.