Skip to main content

This job has expired

Assistant Director of Annual Giving, Phonathon and Student Philanthropy

Employer
Lewis and Clark College
Location
Oregon, United States
Salary
Salary Not Specified
Date posted
Jan 24, 2022
Attention Current Lewis & Clark College Employees: In order to apply for posted positions, please close this window and log into Workday and click on Talent and Performance to apply internally.
Working at Lewis & Clark College

The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package that includes options for health, dental, vision, tuition, life insurance, retirement and more.

Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.

Job Purpose

This position manages all aspects of the Phonathon program, including but not limited to division strategy, data analysis, and management of 15-20 student employees. Oversee and direct the student philanthropy program, including the Student Philanthropy Council, the Center for Student Fundraising, and the Senior Gift Campaign. Act as project lead on special assignments from Senior Associate Director of Annual Giving, such as the Senior Experience Committee, Reunion Giving Assistants, various stewardship initiatives, staff Institutional Advancement events, and respond to donor requests on behalf of Lewis & Clark.

What You'll Do

Manages all aspects of the phonathon program.

1. Sets phonathon calling strategy; establishes, produces, and maintains reports on calling; responds to all phonathon related requests from donors and staff; maintains VanillaSoft software program.
  • Determines calling segments and strategy.
  • Design and enforce Phonathon pledge reminder process.
  • Develop scripts and challenge language. Work with Communications, Law School, and Graduate School of Counseling and Education to provide current and meaningful updates and news about L&C.
  • Donor follow-up on behalf of Annual Giving: Answer questions regarding gift history and giving options, respond to special requests from alumni made through phonathon, address expired credit card and gift processing issues.
2. Independently manages all student callers (15-20 per year) and the student employment process for annual giving, including: writing job descriptions, recruiting, interviewing, hiring, training, managing, motivating, evaluating, and firing student employees.
  • Calling runs September-December, February-April with optional calling/extra hours in May..
Oversees and directs the student philanthropy program at Lewis & Clark, including the Student Philanthropy Council, the Center for Student Fundraising, and the Senior Gift Campaign.

1. Student Philanthropy Council:
  • Recruits, trains, and oversees 20 student volunteers.
  • Collaborates with students to execute philanthropy education events, marketing, and student solicitation.
  • Events include: Philanthropy Fridays, Thank A Donor Day, LC Day of Giving, and other Senior Experience Events.
  • Event calendaring and logistics; day-of planning; vendor coordination; sweatshirt creation; advertising; volunteer recruitment; training and management; write talking points; thank you card proofing and distribution to volunteers and alumni.
  • Marketing via email, mail, campus signage, and other platforms available.
  • Peer-to-peer solicitation and face-to-face solicitation of students, especially during Senior Gift Campaign.
2. Center for Student Fundraising
  • Serve as a resource for the student community for crowdfunding projects.
  • Coordinate student projects as submitted using GiveCampus online platform and assist with related communications.
  • Publicize and market the Center at various student meetings and events.
  • Hold regular office hours.
3.. Senior Gift Campaign:
  • Track student giving and ensure goals are met in order for Annual Giving to successfully meet key participation rates—an institutional priority.
  • Serve on Senior Experience Committee.
  • Staff Senior Experience events as Senior Gift representative.
Additional student management:

Reunion Giving Assistants
  • Hire, train, and manage student giving workers at Alumni Weekend (3rd weekend of June).
  • Coach on face-to-face fundraising tactics and ensure optimal engagement with alumni.
Special projects as assigned, such as: LC Day of Giving, expired credit card processes, gift processing issues, 1:1 calendar year-end solicitations, and 1:1 fiscal year-end solicitations.

Must Haves
  • Bachelor's Degree or an additional 3 years of relevant work experience
  • 2 years of related experience
  • Past Phonathon/Telefund experience strongly preferred.
  • Strong communication skills including the ability to communicate effectively both orally and in writing.
  • Strong organizational skills; ability to manage competing deadlines and simultaneous projects without daily oversight.
  • Strong interpersonal skills and the ability to create strong partnerships and relationships with internal and external College constituents.
  • Ability to supervise a large group of students with varying needs and abilities.
  • Ability to think critically and independently troubleshoot when issues arise.
  • Knowledge of computers, excel, word processing, databases, paired with the ability to learn new programs and software quickly.
  • Ability to work independently as well as establish and maintain harmonious relations with a diverse constituency.
Nice to Haves
  • 4 years of related experience
  • Professional experience in telemarketing and or an annual giving environment.
  • Ability to be an articulate spokesperson of the on behalf of the College.
  • Knowledge of Slate database, VanillaSoft software, and/or GiveCampus online platform.
  • Demonstrated skills in phone solicitation.
Work Schedule
  • 37.5 hours per week
  • While calling is in session, hours are flexible and are typically 10:30am-6:30pm M-Th and 9am-5pm F. Some hours may get shifted to Sunday to accommodate Sunday calling.
  • When not calling, hours are 9am-5pm (with flexibility).
  • Some remote work, but due to the direct supervision of students, certain hours and activities will require on-campus presence.
  • Benefits Eligible: Yes
Pay Rate
  • $45,000-$53,000
Physical Requirements
  • The job works primarily at a desk or is otherwise involved in activities requiring little lifting, climbing or working in tiring positions
  • Bending, kneeling/squatting, twisting, climbing (stairs), standing, sitting, walking, grasping/gripping, pinching/squeezing, reaching, pushing/pulling, repetitive hand movements (e.g., typing), seeing, talking, hearing
Directions for Cover Letter

Please upload your cover letter on the My Experience screen in the resume section.

Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators

( https://www.lclark.edu/about/title_ix_compliance ).

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Background Check

Lewis & Clark College will conduct a background check on the finalist, which will include a criminal record check. If a conviction is discovered, a determination will be made whether the conviction is related to the position for which the individual is applying or would present safety or security risks before an employment decision is made. A criminal conviction does not necessarily automatically bar an applicant from employment.

Eligibility to Work

In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert