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Onward to Opportunity (O2O0 Installation Manager, National Capital Region (NCR)

Syracuse University
District of Columbia, United States
Salary Not Specified
Posted Date
Jan 6, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Curriculum & Instructional Development, Other Academic Affairs, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Other Student Affairs
Employment Type
Full Time
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Posting Details

Job # 037933 Department Code 31301-0097 Department Institute for Veterans and Military Families Job Title Onward to Opportunity (O2O0 Installation Manager, National Capital Region (NCR) Location Washington, DC Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Washington, DC Unionized Position Code Not Applicable Job Description
This position serves as an Installation Manager for the Onward to Opportunity program in the National Capital Region ( NCR ) and will be part of a team delivering a comprehensive, best-in-class, education, and skills-training program to assist transitioning service members and active-duty spouses across high-demand industry sectors and occupations through the provision of industry-specific skills and credentials. This position will be based in the Washington, DC area, and will be responsible for conducting relationship management, recruitment, referral, program coordination, and execution for that military installation. This position coordinates services with the IVMF enrollment, advising, and alumni teams; as well as external community partners. This position works closely with the National Program Director and reports to the Senior Installation & Program Manager. Qualifications
  • Bachelor’s degree required (Master’s preferred).
  • Five (5) plus years of program management experience required.
  • Experience in strategic planning and evaluating progress.
  • Experience working with veterans and/or military families.
  • U.S. Military Veteran or Spouse; with first-hand experience in military and transition.
Job Specific Qualifications
  • Excellent verbal and written communication skills, including presentations, training, advocacy, and negotiations.
  • Experience and skill with developing relationships with senior leaders and managing stakeholders across sectors.
  • Proficiency in Office 365, Microsoft Teams, Zoom, Social Media Platforms (LinkedIn, Facebook, Google, You Tube, Twitter, Instagram) and Salesforce.
  • Familiarity with Learning Management Systems ( LMS ) such as SkillSoft or Percipio a plus.
  • Familiarity with government programs and services for transitioning service members and families, veterans, veteran families, person with disabilities, mental health, substance abuse, housing, education or other relevant veteran and family issues.
  • Serve as the on-site liaison for all program participants, instructors, collaborators, and sponsors.
  • Continuously build the relationships and open lines of communication with military installation leadership and area commanders.
  • Develop an effective outreach and recruiting plan for attracting transitioning service members and active-duty spouses.
  • Actively recruit by leveraging on base opportunities and organizations (Transition Assistance Program, Service Member and Family Assistance Center, Career Center).
  • Organize and coordinate area meetings and quarterly calls to effectively build awareness and coordination.
  • Facilitate program meeting and event space (physical and virtual), and Audio/Visual requirements and other logistics to facilitate information sessions, cohort launches, and employer engagement activities.
  • Cultivate appropriate relationships with interested applicants.
  • Conduct quantitative and qualitative program analysis to sustain program operation and align with industry best practices.
  • Provide candidate pools for each training track.
  • Lead and conduct program in person and virtual information sessions, orientations, and cohort delivery.
  • Manage the intake assessment, and registration process for all applicants in tangent with IVMF advising team to coach program participants to pathway completion and employment.
  • Coordinate access for all administrators, participants and instructors and assist with technical issues or facilitate their resolution.
  • Develop class schedule, agendas, and recruit instructors/speakers for employer spotlights.
  • Ensure coordination of referral and placement of participants with local and national employer partners.
  • Ensure graduates are provided with follow-on resources (employment resource toolkits, etc.).
  • Assist in developing and distributing ongoing marketing initiatives, including presentations, brochures, press releases, social media, and other promotional materials.
  • Utilize and share surveys with Director and Program Staff to continue to improve and evolve programming and participant experience and outcomes.
  • Assist in cultivating and pursuing sponsors, funding, and collaboration opportunities.
  • Track and conduct quantitative and qualitative program analysis with a demonstrated. understanding of how data translates to influencing business decisions.
  • Continually identify further avenues to assess and improve program performance.
  • Complete timely writing and submission of program reports on progress as required.
  • Coordinate with visitors and collaborators on projects, funding, travel, events, visits, and other activities as needed in support of the program.
Physical Requirements
Not Applicable Tools/Equipment
Not Applicable Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link Job Posting Date 01/06/2022 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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