Lead Administrative Assistant

Position Details

Position Information

Requisition Number

S1338P

Home Org Name

Clinical Sciences

Division Name

College of Veterinary Medicine

Position Title

Lead Administrative Assistant

Job Class Code

DB02

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

The College of Veterinary Medine seeks a Lead Administrative Assistant to perform a variety of high-level and complex administrative support duties for the Veterinary Teaching Hospital . Reporting to the Client Services Manager, this position will have operational oversight of administrative support functions, which includes maintaining workflows and addressing service issues.

Essential Functions

• Front-desk operations, including opening records, making appointments, taking payments, and basic cashier duties.
• Maintaining the client scheduling system.
• Communicating with hospital technicians, clinicians, and clients.
• Managing a multi-line phone switchboard, delivering phone messages as appropriate.
• Ensuring records accuracy, and maintaining records retention process.
• Communicating hospital services as well as the policies and procedures of the Auburn University Veterinary Teaching Hospitals.
• Training staff on administrative operations.
• Collecting and analyzing data.
• Other duties as assigned.

Minimum Education and Experience

Education Level

High school diploma or equivalent

Field of Study

Years of Experience

6

Area of Experience

Experience in administrative support services. A degree may be used to substitute years of experience.

Requirements for Additional Job Levels

Alternate Minimum Education and Experience (If available)

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Knowledge of office procedures and practices.

The selected candidate should be collaborative, ethical, capable of handling confidential information, punctual, highly organized, and have the ability to multi-task.

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Desired Qualifications

Supervisory experience in a similar environment.

Posting Detail Information

Salary Grade

29

Salary Range

$30,150 - $41,700

Job Category

Office/Administrative Support

Working Hours if Non-Traditional

M-F 7:30 a.m. - 4:30 p.m. with some flexibility required

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

01/20/2022

Closing Date

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/27255
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation
2. Other

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Do you have a high school diploma or equivalent?
   • Yes
   • No
3. * Do you have 6 years of experience in administrative support services OR a degree to use in lieu of years of experience?
   • Yes
   • No