Provides hardware and software technical support to a department,
including all major business applications for MacIntoshes and
IBM-compatible personal computers.
1. Researches, analyzes, designs and maintains desktop computer
systems in support of departmental needs.
2. Administers the local area network for a department, including
the installation, configuration, maintenance and upgrading of the
LAN; backs up the LAN on a daily and weekly basis.
3. Serves as database administrator for the department and acts as
liaison to data processing staff from Information Technology in
resolving programming or communications problems.
4. Develops training materials and trains staff to use computer
applications; develops and maintains systems documentation.
5. Analyzes the department's software and hardware needs;
recommends hardware and software purchases based on analysis of
needs; ensures compliance with university and division policies and
procedures regarding network/computing acquisitions.
6. Maintains inventory of the department's computer hardware and
7. Performs other job-related duties as assigned.
Requires a thorough understanding of both theoretical and practical
aspects of an analytical, technical or professional discipline; or
the basic knowledge of more than one professional discipline.
Knowledge of the discipline is normally obtained through a formal,
directly job-related 4 year degree from a college or university or
an equivalent in-depth specialized training program that is
directly related to the type of work being performed.
Requires a minimum of six (6) months of directly job-related