Reporting to the Director of Individual Giving, the Development
Coordinator/Donor Concierge (DC) will be responsible for providing
administrative assistance to the execution of the Getty Patron
Program; providing concierge services to the Getty donor community
(high level Patron Program constituents, Founder's Society Members,
Getty Fund donors, and Corporate Partners), and providing
administrative support for the Director of Individual Giving or
other administrative support, as assigned. This position is full
time on-site (non-remote) at the Getty Center.
The Development Coordinator/Donor Concierge
works independently with minimal supervision in a very fast-paced
work environment with multiple priorities. The DC excels at
handling multiple tasks, anticipates and proactively resolves
problems, is a team player, and is flexible and adaptable. The DC
delivers excellent customer service and partners with other support
staff and colleagues. Handles classified and delicate work with a
high level of discretion, good judgement, accuracy, and attention
Responds to inquiries from donors
and donor prospects for information, requiring knowledge of
Development department activities, policies, and procedures.
Serves as contact for donor
community; provide timely responses including processing timed
visits and securing parking reservations.
Responsible for monitoring and
maintaining the firstname.lastname@example.org email account.
May be assigned periodically to
“information desk” to distribute Patron Program materials and
provide information directly to visitors.
Provides support for annual donor
solicitations and renewals – develop spreadsheets, prepare
mailings, track results.
Writes reports and enters data into
the donor database reflecting donor communication and
Supports development events with
pre-event logistics including invitations, invitation lists,
recording RSVPs in CRM (Raiser's Edge), corresponding with guests,
and guest entry, in addition to day-of tasks, including logistical
support, registration, and check-in.
Monitors related internal project
budgets, prepares and submits reports, as requested. Ensures
accurate maintenance of files and records.
As part of a broader team, reviews and
provides feedback on a variety of correspondence, reports,
confidential documents and/or forms, and related materials for
- High school diploma/GED; Bachelor's degree preferred
- Minimum 3-4 years related experience, preferably in an arts,
cultural or educational institution.