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Senior Director, Information Services

Job Details



Senior Director of Information Services

Rowan University is searching for a Senior Director of Information Services, overseeing core business applications, software development and administration, and the migration of the University's application stack to use cloud computing resources. Reporting to the Associate Vice President of Information Resources & Technology, the Senior Director will be responsible for the operations, maintenance, and enhancement of business applications and supporting application infrastructure. The Senior Director will be a core member of the team expected to help strategically plan and lead the University’s migration to the cloud.

Core responsibilities include:
  • Lead and oversee the activities of the teams focused on software development, application upgrades, and other business application customizations.
  • Devise and refine policies regarding application support, system improvement, and data governance and security.
  • Advocate for and drive adoption of modern software development methods, including Agile processes, CI/CD practices, and DevOps principles.
  • Fill the principal role in enterprise data architecture and application integration strategy.
  • Identify opportunities for increased efficiency using new tools or methodologies.
  • Provide leadership on enterprise-wide projects dealing with business applications and institutional data.
  • Engage and build sustaining, collaborative relationships with key leaders within various business, academic, and operational units across the University.
  • Liaise with Information Security regarding security of enterprise business applications and adherence to data security policies and procedures.
  • Liaise with Data Governance regarding proper retention and use of institutional and confidential data.
  • Liaise with Support Center leadership to ensure business applications are properly documented and sufficient training materials are developed as new functionality is developed.
  • Liaise with the Change Advisory Board, providing notification when updates to the environment or new functionality are planned.
  • Liaise with the IT Acquisition Process committees to ensure proposed application purchases adhere to University standards.
  • Lead software development best practices, policies, and procedures to ensure continual improvement goals are achieved.
  • Liaise with functional offices regarding change requests, focusing on increasing productivity and reducing costs.
  • Manage departmental budgets, forecasting software, training, and resource demands.
  • Act as a point of contact for various software vendors.
Requirements:
  • Bachelor’s degree in a related discipline or equivalent experience.
  • 5 years of experience in software development or application administration.
  • Experience using Amazon Web Services such as EC2, EBS, Lamda, Dynamo and S3 or equivalents.
  • Knowledge of professional software engineering best practices for the full software development life cycle.
  • Excellent verbal and written communication skills.
  • Excellent organizational and leadership skills.
  • Strong analytical skills with excellent problem solving abilities.
Preferred qualifications:
  • Experience with Agile software development and leading agile, cross-discipline teams.
  • Hands-on experience with developing and using cloud computing resources.
  • Demonstrated ability to context switch and bridge the linguistic gap between technical and non-technical audiences.
  • Experience with developing and presenting strategic planning materials.
  • Experience with management by objective strategies, such as objectives and key results (OKR).
  • Experience with ITSM support models and best practices.

Company

Rowan University

Since its founding in 1923, Rowan University has evolved from a teacher preparation college to a public research institution ranked among the top 100 in the nation by U.S. News & World Report. Today, Rowan University offers bachelor through doctoral degrees and professional certificates in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden, Stratford, and Sewell, and on the campuses of partner community colleges. 

Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitme

Rowan University will become a new model for higher education by being inclusiveagile, and responsive, offering diverse scholarly and creative educational experiences, pathways, environments, and services to meet the needs of all students; maintaining agility by strategically delivering organizational capacity across the institution; and responding to emerging demands and opportunities regionally and nationally.nt to high-quality, affordable education; and the development of public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan is the nation’s third fastest-growing public research university, as reported by The Chronicle of Higher Education. 

As a leading employer in southern New Jersey with over 3,500 employees, Rowan offers comprehensive and competitive employment. 

A dynamic institution in the midst of unprecedented growth, Rowan offers faculty small classes, strong academic programs and ample research and leadership opportunities.

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