The Central Business Services Office (CBSO), a shared service
office, provides service within the Office of the Provost
portfolio. The specific services are in the areas of Finance, Human
Resources, Payroll, Purchasing, Contracting, Travel, and Accounts
Payable. The CBSO will begin providing HR shared services to their
portfolio with the hire of this position.
The mission of the shared services group is to provide consistency
through centralized services, offering our expertise in processing
a wide variety of financial and human resources transactions and
functions including acting as a liaison to the Business Affairs
Office, Purchasing and Contracting Services, University Human
Resources, and Payroll Administration. We are committed to
providing superior customer service and creating partnerships with
our customers to ensure their needs are fulfilled to the highest
The CBSO unit provides shared services for several organizations
within the Office of the Provost portfolio including:
College of Design
School of Journalism & Communication
College of Education
Portland (PDX) Administration
Division of Graduate Studies
Clark Honors College
The units supported by the CBSO constitute a large business
enterprise consisting of more than 2,500 employees and more than
$100 million in budgeted operations funds. There are additional
operations funds such as foundation funds, research funding,
designated operations, and other non-general funds, an estimated
$15M before foundation funds. The CBSO also works with 13+ employee
category types, sponsored funds, gift funds, the foundation, and
also some research, outreach, and designated ops org funds. The
CBSO will handle these fund transitions in addition to budgeted
The Associate Director of CBSO Human Resources (ADHR) provides
human resources leadership, management, and consultation from the
Central Business Services Offices (CBSO) to the academic units,
schools, and colleges. The ADHR will be responsible for strategic
leadership of the Human Resources functions including the
development and implementation of HR functions within the schools
and colleges. The ADHR’s primary focus is to ensure consistency
across the OtP units. This position will work proactively and
collaboratively with the school and college leadership including
their deans and CFOs and University HR to ensure that HR strategy,
management, and activities are planned and executed in a manner
that meets the personnel objectives, diverse HR needs, and
university HR best practices across the portfolio.
The person in this position will work collaboratively with
University HR, CBSO leadership, and a second ADHR to design,
develop, and implement the HR functions within this shared services
model. This will include developing, implementing, and assessing
policies, procedures, and workflows. The ADHR must be skilled at
change management, preferably in a higher education and/or
The ADHR works effectively both independently and collaboratively
with leadership and staff across all CBSO schools, colleges, and
divisions to identify and implement strategic solutions. This
position has broad latitude and authority to accomplish goals and
objectives set by leadership and must have high-functioning
organizational skills, attention to detail, adherence to
confidentiality, and discretion. This position is responsible for
providing leadership with assessments of emerging operational
problems or concerns and works closely with all levels of
administration to resolve issues.
The CBSO ADHR will provide leadership to the schools and colleges
such as recruitment, staff and leadership development, onboarding,
performance management, organization structure and planning,
promotion and tenure, and further develop and implement diversity,
equity and inclusion policies and practices.
The ADHR will develop and maintain a strong understanding of
university HR policies and procedures and effectively navigate HR
systems on behalf of the CBSO. The position will also be expected
to possess a comprehensive knowledge of the schools, colleges, and
divisions, their missions, programs, and personnel, and the complex
issues that accompany advancing their missions. The ADHR will
support and facilitate effective communication, high standards of
workplace conduct, and interpersonal problem solving with high
levels of confidentiality, sensitivity, and cultural
The Associate Director reports to the Sr. Director of the CBSO. The
ADHR supervises two staff members.
• Bachelor’s degree plus six years of progressively responsible
human resources experience*; OR an equivalent combination of
education and experience* equal to ten years.
• Three years’ experience supervising at least one regular,
permanent employee; OR an equivalent combination of experience
performing lead work or supervising students, interns, and/or
temporary staff equal to five years.
*Experience should demonstrate subject matter expertise in one or
more of the following functional areas of HR: recruitment,
classification and compensation, employee and labor relations,
benefits administration, or learning and development
• Demonstrated overall commitment to promoting and enhancing
diversity, equity, and inclusion.
• Demonstrated ability to exercise good judgment, diplomacy, and
perceptual objectivity to make decisions effectively and
• Demonstrated ability to handle confidential and sensitive
situations with discretion and good judgment.
• Demonstrated ability to identify long-range goals and design
realistic plans to attain them.
• Demonstrated ability to interpret complex policies, procedures,
• Demonstrated ability to navigate multiple interests at once to
effectively represent the institution, management, and
• Demonstrated ability to analyze and interpret data to make
recommendations or develop plans.
• Demonstrated knowledge of federal and state employment laws and
• Demonstrated ability to adapt to changing priorities and provide
proactive, effective change leadership.
• Demonstrated ability to build productive relationships and
communicate with excellence, including effective written, spoken,
presentation, and facilitation skills with internal and external
• Experience working in a higher education setting.
• Experience managing and organizing personnel documentation and
• Familiarity with higher education programs, policies, and
• Experience working in a unionized environment.
• Experience with BANNER and COGNOS or similar information
• Prior experience delivering HR training and development
• Familiarity with PageUp or other talent management
• Experience conducting compensation analysis.
Please apply at