Are you interested in creating an amazing educational environment
for students who are part of an equity driven community? Staff at
Cabrillo College support quality programs and services to students
that promote their diverse and evolving needs as they progress
toward their individual educational goals. Come join us in our
vision to improve the world, one student at a
This full-time, 12-months per year Financial Aid Advisor
performs technical duties related to the review, evaluation and
processing of student financial aid information; provides financial
aid information, assistance and advice to students; performs
student financial needs analyses, determines eligibility and
packages awards in accordance with District policies and federal,
state and local requirements; reconciles a variety of funds and
implements other operational projects.
candidate will share Cabrillo's commitment to
educating its racially and socioeconomically diverse student
population. Cabrillo College serves approximately 11,400 students
per term, of which 44% are LatinX, 5% multi-ethnic, 2.75% Asian,
1.25% African-American, 1% Filipino, 0.25% American Indian or
Alaskan Native, and 0.18% Pacific Islander as of Fall 2019. In
2006, Cabrillo College was designated a Hispanic-Serving
Institution, reflecting the great responsibility that the College
has to the educational attainment and economic well-being of the
As a classified staff member at Cabrillo College, you will join a
vibrant community of professionals and educators working together
to provide a positive educational environment where our students
experience diverse academic and cultural perspectives.
Examples of Duties
The duties listed below are intended only as illustrations of the
various types of work that may be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or a logical assignment to
- Reviews, analyzes and verifies financial aid applications for
eligibility; evaluates financial aid needs analyses to determine
Expected Family Contribution (EFC); determines eligibility and
packages financial aid, scholarships, grants and other allocations
to ensure all available funds are properly distributed.
- Verifies student initial and ongoing status; notifies students
of continued eligibility or disqualification for financial aid
awards; advises students of appeal processes.
- Evaluates student financial aid appeals on a case-by-case
basis; reviews and evaluates special circumstances and makes
professional judgment adjustments to the data elements on the Free
Application for Federal Student Aid (FAFSA), overrides a student's
dependency status and determines and processes any changes in EFC
- Coordinates assigned major financial aid programs, including
Federal Work Study, Direct Student Loans, Cal Grants, Chafee grants
and other grant programs and other targeted population programs;
masters the detailed technical knowledge and procedural
requirements of each assigned program to serve as the program’s
- Runs reports and monitors student enrollment status, enrollment
changes, courses taken/repeated and progress towards degree;
identifies and assists in resolving academic progress issues that
may affect aid; places administrative holds on financial aid due to
failure to meet academic requirements; determines and processes
financial aid overpayments, Return to Title IV funds,
post-withdrawal disbursements and adjustments to payments.
- Participates in financial aid in-reach and outreach events
including classroom presentations, workshops, high school fairs
and major events on campus.
- May participate on a variety of internal and external
EDUCATION AND EXPERIENCE
- Interacts with other departments and with state and federal
programs on behalf of a student.
- Performs financial aid customer service at a front desk, via
email or over the phone; answers escalated questions and explains
service processes, procedures, rules and guidelines.
- Demonstrates sensitivity to and understanding of diverse
academic, socioeconomic, cultural, disability, gender identity,
sexual orientation and ethnic backgrounds of community college
students, faculty and staff.
- Performs related duties as assigned.
Any combination of experience and training that would likely
provide the required knowledge and abilities is qualifying. A
typical way to obtain the knowledge and abilities would be:
- Understanding of, and sensitivity to, the diverse academic,
socio-economic, ethnic, religious, and cultural backgrounds,
disability, and sexual orientation, of community college students,
faculty and staff; AND
- Graduation from an associate degree program with coursework in
finance or accounting, AND
- At least three years of progressively responsible experience in
financial aid; OR
- An equivalent combination of training and experience.
KNOWLEDGE, SKILLS AND ABILITIES
- Bilingual skills in (Spanish/English) are desired.
Skills and Abilities to:
- Financial aid department services, goals, objectives, policies,
procedures and practices and associated needs analysis and award
packaging processes and procedures.
- Federal, state and local financial aid programs and
- Policies, objectives and technical aspects of financial aid
programs and activities.
- Interviewing and consulting techniques.
- Basic research and analysis techniques.
- Basic fund accounting and financial and statistical
- Modern office practices, procedures and equipment including
advanced knowledge of computers and applicable software programs
and specialized financial aid databases and systems.
- General principles, practices and techniques used in customer
service, public relations and community outreach.
- Applicable sections of the California Education Code, Title V
and other applicable laws.
- The Family Educational Rights and Privacy Act and other
District, state and federal laws, rules, regulations and policies
governing student records.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
- Perform complex technical duties in support of financial aid
programs and services.
- Interpret, explain and apply complex federal, state and college
guidelines, laws, rules, regulations, policies, procedures and
practices governing financial aid, veterans’ benefits and
- Make determinations and apply professional judgment regarding
eligibility for financial assistance based on established
procedures and guidelines, ensuring consistency and a high degree
- Understand requests for information or assistance; maintain a
courteous and tactful manner when under pressure or in an
- Calculate, track and report financial and statistical
information utilizing complex spreadsheets and databases.
- Exercise tact and diplomacy in dealing with sensitive, complex
and confidential student issues and situations.
- Maintain confidentiality of District and student files and
- Compose clear, concise and comprehensive correspondence,
reports, studies, agreements, presentations and other written
- Understand and follow written and oral instructions.
- Operate a computer and use standard business software.
- Establish and maintain effective working relationships.
- Uphold the District’s mission, values and objectives including
equity and Guided Pathways.
- Support an inclusive work environment that fosters diversity,
respect and engagement.
A valid California driver’s license or ability to access and use
Starting Salary Range:
$4,988 to $5,775 per month; plus 5%
annual increases up to step 7.
Maximum initial salary step placement on the
classified salary schedule
is step 4.
Full-time assignment, 12 months per year. Monday through Friday,
8:00 a.m. – 5:00 p.m. with evenings and weekends as required
Classified employees are required to join the California
Public Employees' Retirement System (CalPERS) and as such
contribute up to 7% of their monthly salary to CalPERS on a pre-tax
basis. Position scheduled to begin as soon as possible, pending
continued categorical funding and Governing Board ratification.
Salary is subject to proration based on beginning date of
Our comprehensive benefits package includes
medical, dental, life, short and long term, and vision (optional)
insurance provided at a share of cost on a pretax basis, CalPERS
Retirement and an Employee Assistance Program. Please see the
Benefits link on
the HR webpage for more information.
- Completed application
- Attach one of the following:
- Unofficial transcripts for college coursework completed, if
applicable, displaying any degrees conferred (copies,
photos, and downloads are acceptable). Foreign transcripts must be
evaluated for U.S. equivalency at the applicant's expense -
click here for more information OR
- If applying based on equivalent work experience, your
application must provide detailed information to determine the
minimum qualification requirements have been met.
- Answer Supplemental Questions
: All application materials must be received by
11:59 pm on the closing date indicated above.
Only completed applications with the above required documents will
be reviewed by the committee. Application materials not required
(including reference letters) for this position will not be
. Remove personally identifiable information such as
personal photos, social security number, birth date, age, and
gender from your application materials. Expenses related to the
recruitment process are the responsibility of the applicant.
Cabrillo is unable to sponsor work visas. A position eligibility
pool may be established in order to fill other full-time,
part-time, or substitute assignments as needs arise.
A search committee will review and invite applicants for an
interview. Meeting the posted requirements does not guarantee an
interview. A written performance exercise and/or presentation may
be a part of the interview, and finalists may be invited to return
for a second interview. All notifications will be via email, and
can also be accessed through your application profile.
Conditions of Employment
Selected candidates given a conditional offer of employment are
required to submit tuberculosis screening clearance results, proof
of eligibility to work in the United States, and present their
Social Security card upon hire (for payroll purposes).
Cabrillo College is an equal opportunity employer and actively
seeks a diverse pool of qualified applicants. The policy of the
College is to encourage applications from all persons. No person
shall be denied employment because of ethnicity or race, color, sex
or gender, gender identity, gender expression, age, religion,
marital status, disability, sexual orientation, national origin,
medical conditions, status or protected veteran status.
Persons with disabilities who require reasonable accommodation to
complete the employment process must notify Human Resources at