Reporting to the Director of Alumni Outreach, School and Career
Programming, the Associate Director of Alumni Admissions Volunteers
and Lifelong Learning (AD) is the central alumni relations officer
of American University charged with growing alumni volunteer
engagement in support of graduate and undergraduate admissions to
attract and yield an exceptional incoming class annually.
Additionally, the AD provides strategic input and oversight for a
portfolio of initiatives that engage alumni through lifelong
learning opportunities inclusive of program that engage alumni in
the classroom as students, as well as participate as teachers,
mentors, lecturers, and advisors in support of the student
experience. In addition to working with the office of Undergraduate
Admissions and each of the schools, the AD will work closely with
the Leadership Annual Giving team, CDOs and Directors of
Development, fellow Alumni Relations colleagues, the AU Alumni
Board, and other volunteers as relevant.
- Support institutional admissions objectives through the
management of the Alumni Admissions Volunteer program at both the
undergraduate and graduate level. Actively build and maintain an
alumni volunteer leadership pipeline. Recruit, train, manage, and
steward a body of volunteers through involvement in admissions
touchpoints, inclusive of information sessions, interviews, and
other opportunities, that connect alumni with current students for
the purposes of recruitment, conversion, and anti-melt. Leverage
and market the program to existing alumni chapters and affinity
groups. Oversee the execution of freshman send-off events,
coordinate special campus tours, and assist in the coordination of
freshman welcome events. Develop relevant training materials as
- Provide strategic input and oversight for initiatives that
engage alumni through lifelong learning opportunities both as
consumers and providers. Facilitate opportunities to engage alumni
as speakers/teachers/lecturers both in the classroom and beyond.
Manage existing programs such as the Alumni Course Audit program;
Osher Lifelong Learning Institute (OLLI), and the Alumni Book Club.
Conduct ongoing evaluation to ensure that tactics are relevant and
continue to engage alumni in meaningful ways as well as support the
current student experience. Evolve additional strategies as
- Write, edit, and organize various communication mediums,
including web content; Alumni Update newsletter content; Facebook,
LinkedIn, Twitter, and other relevant social media outlets; and any
other communication vehicles geared towards AAV and legacy affinity
engagement opportunities. Work with Advancement Operations to
enhance coding and data management of existing and potential groups
in CRM Advance.
- Support the Legacy Alumni Network, including the AU Alumni
Association Scholarship award administration and relevant
programming for legacy families
- Perform other duties as assigned by the Director of Outreach,
School and Career Programming to enhance the mission and goals of
OAR and DAR.
Position Type/Expected Hours of Work
- This position reports directly to the Director of Outreach,
School and Career Programming. This position may supervise student
and/or part-time staff.
- Number of Personnel Directly Supervised: May supervise student
workers each semester.
Required Education and Experience
- Full time
- Senior Coordinator/Analyst B
Additional Eligibility Qualifications
- Bachelor’s degree or the equivalent in training or
- A minimum of 3-5 years of successful experience in alumni or
donor relations for educational institutions or non-profit
- Intercultural communication skills or a level of intercultural
- At least one-year of experience in volunteer management
- Ability to independently formulate long-range objectives, and
manage varied programs and services Ability to set priorities, meet
deadlines and work independently
- Demonstrated organizational and decision-making skills with
- Mature and professional attitude, customer/client focus; highly
developed interpersonal skills; energetic and detail oriented
- Clear, concise reporting and writing style
- Computer literacy, particularly MS Word and Excel
- Availability to work some nights and weekends, as well as to
travel, as required
- Hiring offers for this position are contingent on successful
completion of a background check.
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive.
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