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Assoc Dir, Alumni Admissions Volunteers & Lifelong Learning (17542)

American University
District of Columbia, United States
Salary Not Specified
Posted Date
Jan 20, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Community Relations & Institutional Outreach, Alumni Affairs, Student Affairs, Admissions, Enrollment, Retention & Registrar, Other Student Affairs
Employment Type
Full Time
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Reporting to the Director of Alumni Outreach, School and Career Programming, the Associate Director of Alumni Admissions Volunteers and Lifelong Learning (AD) is the central alumni relations officer of American University charged with growing alumni volunteer engagement in support of graduate and undergraduate admissions to attract and yield an exceptional incoming class annually. Additionally, the AD provides strategic input and oversight for a portfolio of initiatives that engage alumni through lifelong learning opportunities inclusive of program that engage alumni in the classroom as students, as well as participate as teachers, mentors, lecturers, and advisors in support of the student experience. In addition to working with the office of Undergraduate Admissions and each of the schools, the AD will work closely with the Leadership Annual Giving team, CDOs and Directors of Development, fellow Alumni Relations colleagues, the AU Alumni Board, and other volunteers as relevant.

Essential Functions
  1. Support institutional admissions objectives through the management of the Alumni Admissions Volunteer program at both the undergraduate and graduate level. Actively build and maintain an alumni volunteer leadership pipeline. Recruit, train, manage, and steward a body of volunteers through involvement in admissions touchpoints, inclusive of information sessions, interviews, and other opportunities, that connect alumni with current students for the purposes of recruitment, conversion, and anti-melt. Leverage and market the program to existing alumni chapters and affinity groups. Oversee the execution of freshman send-off events, coordinate special campus tours, and assist in the coordination of freshman welcome events. Develop relevant training materials as needed.
  2. Provide strategic input and oversight for initiatives that engage alumni through lifelong learning opportunities both as consumers and providers. Facilitate opportunities to engage alumni as speakers/teachers/lecturers both in the classroom and beyond. Manage existing programs such as the Alumni Course Audit program; Osher Lifelong Learning Institute (OLLI), and the Alumni Book Club. Conduct ongoing evaluation to ensure that tactics are relevant and continue to engage alumni in meaningful ways as well as support the current student experience. Evolve additional strategies as necessary/relevant.
  3. Write, edit, and organize various communication mediums, including web content; Alumni Update newsletter content; Facebook, LinkedIn, Twitter, and other relevant social media outlets; and any other communication vehicles geared towards AAV and legacy affinity engagement opportunities. Work with Advancement Operations to enhance coding and data management of existing and potential groups in CRM Advance.
  4. Support the Legacy Alumni Network, including the AU Alumni Association Scholarship award administration and relevant programming for legacy families
  5. Perform other duties as assigned by the Director of Outreach, School and Career Programming to enhance the mission and goals of OAR and DAR.

Supervisory Responsibility
  • This position reports directly to the Director of Outreach, School and Career Programming. This position may supervise student and/or part-time staff.
  • Number of Personnel Directly Supervised: May supervise student workers each semester.
Position Type/Expected Hours of Work
  • Full time
  • Senior Coordinator/Analyst B
  • Exempt
Required Education and Experience
  • Bachelor’s degree or the equivalent in training or experience.
  • A minimum of 3-5 years of successful experience in alumni or donor relations for educational institutions or non-profit organizations
  • Intercultural communication skills or a level of intercultural competence preferred
  • At least one-year of experience in volunteer management
  • Ability to independently formulate long-range objectives, and manage varied programs and services Ability to set priorities, meet deadlines and work independently
  • Demonstrated organizational and decision-making skills with follow-up abilities
  • Mature and professional attitude, customer/client focus; highly developed interpersonal skills; energetic and detail oriented
  • Clear, concise reporting and writing style
  • Computer literacy, particularly MS Word and Excel
Additional Eligibility Qualifications
  • Availability to work some nights and weekends, as well as to travel, as required
  • Hiring offers for this position are contingent on successful completion of a background check.
  • To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive.
  • Click here to learn about American University's unique benefit options
Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us:

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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