Service Learning & Engagement Coordinator

Status: Exempt

Purpose: Champion service-learning and engagement experiences, both curricular and extracurricular. Develop and facilitate workshops, career and service-related programs, events, immersive experiences, site visits, and classroom presentations. Instruct service-learning and professional development courses. Recruit, develop, and maintain a community partner base to support the student service and employment interests. Partner with the University community to promote the University's mission and students. Collaborate with staff and CEEC leadership for planning, problem-solving, and programming. Duties:

• Lead service-learning and engagement experiences including, but not limited to academic student philanthropy, one-time volunteer experiences, and service-learning experiences that are credit-bearing and project-based.
• Develop and facilitate educational workshops, in-class seminars, events, programs, and materials to meet educational outcomes, and career and service-learning needs of students and constituents.
• Track and evaluate student progress, data, and engagement. Assign grades, follow-up, and implement appropriate process improvements.
• Post jobs/service opportunities, maintain notes, records, and course-related information using University and career management software(s).
• Facilitate career coaching, advising, and service-learning activities with stakeholders. Offer general support for all disciplines offered at the University.
• Teach one CED course per semester. Develop relevant courses as necessary.
• Serve as chair of the Service Learning Committee and oversee strategic planning related to service-learning and engagement.
• Represent the CEEC and University in various capacities both on and off-campus
• Serve on campus-wide and external committees as needed
• Advise Habitat Campus Chapter
• Oversee relevant committee(s), facilitate service awards, and oversee major co-curricular service events.
• Train faculty in service-learning pedagogies and provide opportunities related to service-learning, philanthropy, and engagement.
• Develop and maintain relationships with community partners and faculty to strengthen existing and develop new service-learning experiences for students.
• Assist with grants / external funding to support service-learning and engagement activities.
• Assist Associate Director with Prior Learning Assessments (PLA).
• Stay abreast of emerging trends related to education, employment, industry, service-learning, and training; implement changes/enhancements as appropriate.
• Contributes to team effort by welcoming new and different work requirements; exploring new opportunities to enhance the services of the department; helping others accomplish related job results as and where needed.
• Occasionally work weekends or in the evenings as necessary. Some local travel.
• Perform additional duties as assigned.

Primary Contacts: Director, coordinators, students, faculty, staff, employers, and other members of the University and the local community. Supervision Exercised: Directly supervise assigned co-op(s) and student worker(s). May direct routine tasks and activities of the Administrative Assistant, CEEC co-op(s), and student workers, as authorized by the Director or Associate Director. Supervision Received: Works toward a previously defined objective with little supervision and uses a wide range of procedures; plans and arranges own work referring unusual cases to the Associate Director.

Qualifications

Education: Masters degree in related field required within 1 year of employment. Experience: At least 3 months of experience required. 1-2 years of related experience preferred. Assistantships and other related roles may count toward total experience. A demonstrated ability and commitment to diversity, equity, and inclusion. Specialized Training: Proficient in the use of Microsoft Office. University systems, Web registration, social media, databases, and student software preferred. Knowledge of service-learning is strongly preferred.

Or any combination of education, experience, or training that provides the required knowledge, skills, and abilities Skills/Attributes

Customer Service:

• Exhibit a customer-first attitude with faculty/staff, students, alumni, and stakeholders. Provide exceptional service in all responsibilities and interactions, demonstrating versatility in handling people and situations.
  
  
• Adapt willingly and quickly to changing priorities, responsibilities, and student-faculty-staff-stakeholder customer needs and expectations; anticipate and identify customer needs.
  
  
• Demonstrate high energy, an enthusiastic approach to duties, and a commitment to liberal arts education.
  
  
• Willing to develop employer relationships and opportunities for students in assigned majors.
  
  

Teamwork:

• Communicate, cooperate, and collaborate with others to achieve office, division, and University goals.
  
  
• Assist in various responsibilities within the Career & Experiential Education Center and Academic Affairs, especially during high service demand times.
  
  

Communication:

• Develop and nurture an effective, productive, and respectful rapport and working relationship with students, faculty, and co-workers, and various campus and community constituencies maintaining an appropriate level of professionalism.
  
  
• Demonstrate strong interpersonal and organizational skills, a sense of humor, flexibility, and creativity.
  
  
• Demonstrate strong written and verbal communication skills and strengths in public speaking.
  
  
• Communicate information clearly and concisely and listen well to others.
  
  
• Demonstrate empathy with people from a variety of backgrounds and situations.
  
  
• Ability to utilize counseling skills in a career-related capacity. Make appropriate referrals for other counseling services.
  
  
• Takes a proactive approach to engaging others and keeping key parties informed.
  
  

Attention to Detail:

• Maintain a high level of accuracy, consistently reviewing work to detect errors, oversights, or omissions
  
  
• Ensure the accuracy of the information that is provided to others.
  
  
• Appropriate theory base in career development, student development, experiential learning, or knowledge base in human resources from a business and industry setting.
  
  
• Experience in developing and reviewing resumes, cover letters, and career-related items.
  
  

Initiative:

• Take immediate and independent action when necessary assuming initiative for creative problem-solving.
  
  
• Accomplish tasks with follow-through to completion. Organize workload so as to meet deadlines related to planning and implementing events.
  
  
• Ability to perform tasks as appropriate without direct supervision.
  
  

Technical:

• Adapt willingly and quickly to changing priorities, responsibilities, and functions within the department and/or position.
  
  
• Must possess an aptitude for technological development and its implications for appropriate automation of office; proficient in Microsoft Office.
  
  

Work Environment, Physical Demands:

• Multiple service hours; computer data input; multiple concurrent tasks with service interruptions; extensive customer contact; strict confidentiality; detailed work.
  
  

To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.

A review of resumes will begin immediately and continue until the position is filled.

Please click here to review the University's Non-Discrimination Policy.

Mount St. Joseph University is an Equal Opportunity Employer