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Financial Systems Analyst (Staff Associate) - Framingham State University

Framingham State University
Massachusetts, United States
Salary Not specified
Posted Date
Jan 20, 2022

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Position Type
Faculty Positions, Business & Management, Accounting & Finance
Employment Level
Employment Type
Full Time
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Location: Framingham, MA Category: Staff Posted On: Tue Jan 18 2022 Job Description:


The Financial Systems Analyst, with official title of Staff Associate, serves as the primary liaison between Fiscal Affairs (i.e. the Business Office, including Accounting, Financial Reporting, Budget, and Procurement, and the Student Accounts Office) and Information Technology Services (ITS) with responsibility for ensuring that all of the information systems used by personnel in these areas are optimized for: operational efficiency, informed decision making, and service management. The position represents Fiscal Affairs as an empowered and active participant in the University's cross-functional Administrative and Student Management Information Team (ASMIT). The position performs daily administrative tasks related to technical and functional support for Fiscal's information technology development, reporting, training, and troubleshooting needs. The position performs and manages the recording, reconciliation, and review of various accounting related transactions affecting bank and general ledger reconciliations, primarily related to payroll transactions and funding. It confirms revenue, expenses, fund balances, transfers, and receivables balances in the Commonwealth's Massachusetts Management Accounting Reporting System (MMARS) and other State Administrative systems through the ongoing reconciliation / review of Banner vs. MMARS transactions & fund balances.

Accountable for ensuring that equal opportunity, affirmative action, and diversity are integrally tied to all actions and decisions in areas of responsibility.


This position provides guidance, training & support regarding its areas of responsibility to various Fiscal Affairs staff. It also provides this group with support and input regarding project management, process development, and application implementation including analysis, specifications, documentation, validation testing, and training.


This position reports directly to the Associate Vice President, Finance & Business Services (AVP). Oversight and support are also provided by the other Fiscal Affairs Directors / managers regarding payroll and / or other direct accounting responsibilities as well as for specific projects.

The AVP and the Fiscal Affairs Management meet regularly to evaluate progress, discuss problems and review the quality of work for completeness & accuracy & to plan future activities.


Financial Systems Analysis, Development and Implementation 60%

  • Act as the primary liaison between Fiscal Affairs and ITS. Provides leadership for technology-related project implementations (particularly those pertaining to the Banner ERP system). Assists with the research, design, implementation and improvement of administrative systems & related procedures, daily operations, & reports
    • Manages the process of identifying, planning, designing, scheduling, testing, deploying, and controlling software releases for information systems used by Fiscal Affairs to ensure that application updates and upgrades are planned for and coordinated with ASMIT while maintaining the integrity of the existing production environment. Systems and reporting tools include but are not limited to:Banner, TouchNet, StarRez, Evisions (including IntelliCheck, Argos and FormFusion), Slate, etc.
    • Assist with user training and product implementation and upgrades. Assists in the development, implementation, and oversight of training materials / programs for both Fiscal Affairs and related university staff regarding same.
    • Work with end users to elicit, analyze, communicate and validate requirements for business process changes, reporting needs and information systems. Consult with business users to define and create specifications for fiscal system enhancements; translate data and reporting needs into accurate development requirements.
    • Consults with ITS and submits requests and project proposals on behalf of the Fiscal Affairs units, and engages in all aspects of the planning and coordination associated with defining an agreed upon scope and timing of work, determining the relative priority of the work, securing the necessary personnel and other resources within fiscal affairs to engage in the work, the completion of specific tasks, and the rollout or implementation following validation testing, communications, training, etc.
    • Implements continuous improvements within business processes, financial analytics, and the provision of services through systems analysis, upgrades, configuration, testing, documentation, and training based on the priorities of the Business Office and Student Accounts through planning and coordination with ASMIT, and with the input and involvement of ITS.
  • Acts as the first level of functional ("how to") support to Fiscal Affairs users in order to initially troubleshoot and resolve problems, related to user knowledge of how to use the software, reporting tools or online services. Assists staff with how to use available software and reporting tools in order to minimize administrative overhead associated with data entry, ensuring data integrity, and producing reports, dashboard indicators or other representations of information for analysis and decision making.
  • Responsible for some limited Banner administration functions, particularly those pertaining to Finance and Student Accounts, including troubleshooting issues with finance job postings and implementing procedural best practices.
  • Automate processes by writing and maintaining SQL scripts for the export / import of data to / from Banner. Reviews controls over the data as a part of any implementation of a new critical script and / or process that will impact the data system. Coordinates review and implementation with IT.
  • Provide daily technical and functional support to the Fiscal Affairs staff, including general technical support and troubleshooting for department hardware and software problems and general user issues. Coordinate with IT for problem resolution as necessary.
  • Develops and modifies various financial reports using Banner, Evisions' Argos, and other financial information systems including ad-hoc reports, which support complex reconciliation needs and access to information that is critical for planning, decision-making, and internal controls.
  • Assists Fiscal Affairs management with the evaluation, development, and modification of Accounting/ Finance, Procurement or Student Accounts User Access Roles. Coordinates with ITS on implementation of updates and user activity reporting. Assists the AVP with periodic security reviews of same.
  • Create and maintain user, technical, and operational documentation that describes workflow, program source, logic, changes and corrections.

Financial Analysis and Reporting 40%

  • Liaison with the Payroll (P/R) & Budget regarding biweekly payroll transactions & records, Payroll Adjustments (LARQ/PRADJ), payroll tax & fringe transactions & allocations; Recommends enhancements, investigates and resolves problems, and implements required changes.
  • Responsible for the entry and reconciliation of appropriation / fund level payroll expenses in Banner vs. MMARS. Prepares numerous GL reconciliations ensuring all related transactions are accurately reflected in Banner, MMARS, bank accounts, etc. Provides guidance & problem resolution.
  • Reviews biweekly Payroll funding requests vs. availability & recommends funding transfers.
  • Works collaboratively with the ITS & P/R staff to review & resolve all variances identified through either the P/R posting process / systems, nightly jobs, &/or other analyses / reconciliations (e.g. SCPay).
  • Assists with accounting guidance & problem resolution related to various accounting or student account functions; ensures all related transactions are accurately reflected in Banner, MMARS, bank accounts, etc.
  • Prepare and / or review/approve additional accounting and financial reporting documentation as needed.
  • Assist in the writing, revision, improvement, implementation and review of internal controls, accounting procedures, & methodologies utilized to ensure the financial integrity of the general ledger accounts.
  • Provide back up coverage for staff short-term vacancies / absences.
  • Other special projects or duties as assigned including, but not limited to, providing direct support and / or participation in activities related to strategic university enrollment initiatives.

100% (overlays all other functions & responsibilities)

  • Accountable for ensuring that affirmative action, equal opportunity, diversity and inclusion are integrally tied to all actions and decisions in areas of responsibility.

Special Working Conditions/Physical Requirements: Occasional nights and / or weekend work may be required during peak periods; vacation limits may also apply during these periods.

Job Requirements:


  • Bachelor's degree in Computer Science, Management Information Systems (MIS), or related field*
  • Minimum of three years of professional experience, preferable with progressively increasing responsibility in Information Systems financial reporting and / or Accounting.
  • Demonstrated competence to effectively utilize ERP financial management systems (such as Banner)
  • Extensive / advanced skill and experience with both database software (such as Microsoft Access) and Microsoft Excel spreadsheets.
  • Ability to write and interpret Structured Query Language (SQL).Demonstrated experience with running SQL queries.Experience with SQL programming and development tools, such as SQL Developer, SQL plus, etc.
  • Demonstrated passion for problem solving; strong project management skills and the proven ability to build trust and work well with all levels of management and technical staff.
  • Experience with financial system upgrades, database patches, and form development.
  • Ability to think creatively and analyze data from new perspectives.
  • Ability to effectively resolve sensitive fiscal issues while maintaining confidentiality and data security at all times.
  • Demonstrated ability to work well under tight deadlines.
  • Ability to effectively communicate, interact and build relationships with colleagues.
  • Excellent customer service and communication skills, both oral and written.


*The university may consider the proration of the applicant's education toward such a degree on the basis of the proportion of the requirements actually completed if all other minimum qualifications are met.


  • Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.
  • Minor degree or certification in Accounting.
  • Knowledge of University structures, principles, practices and procedures.
  • ERP experience in a University setting.
  • Experience in Higher Education Finance and Accounts Receivable Systems (preferably Ellucian Banner Higher Ed software), payment gateway systems (preferably TouchNet), Evisions' Argos Report Writer (preferred) or a similar tool reporting knowledge.
  • Experience with the Commonwealth of MA MMARS (MA Management Accounting and Reporting System), the MA state payroll systems, or the Commonwealth Information Warehouse (CIW).

Additional Information:

This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a title of Staff Associate. The salary range is $69,000 - $84,000.

It is the policy of Framingham State University that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside campus buildings.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.


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