Student Services Coordinator (Associate or No Prefix)

Student Services Coordinator (Associate or No Prefix)

University of Wisconsin - Milwaukee

Position Number: 2106008

Introduction (Description of School/College/Dept/Program)
As the most diverse institution in the University of Wisconsin System, we’re a learning destination for nearly 26,000 students. First-generation college students arrive here straight from high school or years later - after starting families, changing careers, or serving in the military. We make learning accessible at every age, stage of life, and location. At UWM, we share motivation to learn and to excel. We value unique perspectives and possess talent and desire to nurture ideas that make global impact. The comforts and connections of a major metropolitan city meet the resources and expertise of a world-class research institution at UW-Milwaukee.

Founded over 60 years ago in the belief that Milwaukee would need a great public university to become a great city, UWM has a dual research and access mission aimed at serving the diverse needs of Wisconsin’s largest metropolitan area by furthering opportunities at all levels for students who may be financially or educationally disadvantaged. More than one-third of its students are the first in their families to attend college, and 30 percent are students of color. In all, the university educates more than 27,000 students on its three campuses. It is the largest educator of veterans in Wisconsin, with more than 1,000 enrolled each year under the federal G.I. bill. The Princeton Review named UWM a 2018 Best Midwestern university based on overall academic excellence and student reviews. The UWM is committed to the full inclusion of LGBT+ campus constituents. In 2018, Campus Pride Index named UWM as one of the Best of the Best Top 30 LGBTQ-friendly postsecondary institutions in the United States. UWM was the first university in the nation to implement an inclusive housing policy.

The Dean of Students Office within the Division of Student Affairs supports students’ success and well-being. The Dean of Students Office leads several functions including student support and crisis response, campus behavior intervention and support teams, student emergency grants, tuition appeals, student grievances and complaints, academic and non-academic misconduct disciplinary processes, Clery compliance, and so on. The Dean of Students Office works collaboratively with campus and community partners to promote a healthy, safe, and inclusive learning community.

Job Summary
The Coordinator for Student Conduct reports to an Associate Dean of Students and engages students in conversations and services that help develop responsible, contributing, and successful members of the UW-Milwaukee, UW-Milwaukee Waukesha and UWM- Milwaukee Washington County campus. The Coordinator for Student Conduct works collaboratively with students, parents/guardians, faculty, and staff to identify and respond to alleged misconduct, interpret policies and procedures, adjudicate cases, problem-solve student concerns, review emergency grants, and discuss options, and consequences of various decisions at the University of Wisconsin—Milwaukee. This person must use high level of discretion to help resolve complex, sensitive matters that often involve many departments and have a potentially high impact on students' finances, enrollment, University standing, and personal wellness. The Coordinator for Student Conduct specializes in a student-centered, developmental approach to supporting student success.

Minimum Qualifications

• Bachelor’s Degree
• Minimum of two (2) years full-time work experience or four (4) years part-time work or internships in higher education with direct experience working with a campus conduct program, social work, counseling, advising, or student advocacy.

Preferred Qualifications

• Master’s degree in college student personnel, higher education administration, or a closely related field (counselor education, social work, educational administration).
• Demonstrated ability to adjudicate/investigate complex cases involving fights, weapons, drugs, and/or over-intoxication.
• Experience in crisis intervention and successful conflict resolution.
• Experience working with students in crisis/managing complex situations involving students, faculty, staff, community partners, and parents/families.
• Strong oral, written, and presentation skills.
• Demonstrated commitment to equity, diversity and inclusivity.

Application Instructions

• Completed application materials must include a letter of application addressing educational and professional level work experience and knowledge as it relates to all required and preferred qualifications as listed above; A professional resume; and A document listing the names and contact information for three professional references.
• In instances where the Search and Screen Committee is unable to ascertain from a candidate’s application materials whether he/she meets any of the qualifications, he/she will be evaluated as not meeting such qualifications.
• All application materials will be further evaluated as evidence of excellent written communication skills.
• Candidates selected for hire will be required to submit official college transcripts.

This is a continuous recruitment with an initial screening of candidates to begin on August 31, 2021. Applications received after August 30, 2021 may not receive consideration.



Application Notes
For this position, applicants are required to apply online. UWM will not consider paper, emailed or faxed applications. Additionally, applicants must complete all required fields and attach any required documents. The process is complete when the message “Your application has been submitted” is displayed and you receive a confirmation number.

Legal Notices AA/EO Statement

UWM is an AA/EO employer: All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

Reasonable Accommodations

UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Title and Total Compensation Project

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: wisconsin.edu/ohrwd/title-and-total-compensation-study/

To apply, please visit: https://jobs.uwm.edu/postings/31509


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