CIRES/ NOAA Chemical Sciences Laboratory (CSL) IT Specialist

Job Summary

The Chemical Science Laboratory (CSL) conducts research into climate change understanding, air quality improvement, and ozone layer protection. The scientists develop instrumentation to measure environmental conditions and then analyze the data collected with various software programs, some commercially available and some custom written in-house. The scientists also run large-scale climate models using the NOAA supercomputers and then analyze the results locally. The IT Specialist will be responsible for providing general user assistance in support of Mac OS X and Windows systems and applications, printers, property administration, and Active Directory.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

At CIRES, the Cooperative Institute for Research in Environmental Sciences, more than 800 environmental scientists work to understand the dynamic Earth system, including people’s relationship with the planet. CIRES is a partnership of NOAA and the University of Colorado Boulder, and our areas of expertise include weather and climate, changes at the Earth’s poles, air quality and atmospheric chemistry, water resources, and solid Earth sciences. Our vision is to be instrumental in ensuring a sustainable future environment by advancing scientific and societal understanding of the Earth system.

https://cires.colorado.edu/

In the Chemical Sciences Laboratory (CSL) of the NOAA Earth System Research Laboratory, researchers build instruments to make precise measurements, conduct laboratory experiments, design, and complete field missions, analyze observations and use sophisticated computer models to better understand how our changing atmosphere is influencing climate - and therefore people.

https://www.esrl.noaa.gov/csl

What Your Key Responsibilities Will Be

• Act as the first point of contact for problems experienced by end-users.
• Assist users with their software application requirements and provide access to authorized IT resources.
• Perform basic troubleshooting tasks and operating system support on Microsoft Windows OS and Mac OS X.
• Set up new users' systems and environments, including hardware and software. Perform new system builds.
• Provide network, printer, plotter, Audio/Visual system, and desktop support.
• Participate in projects related to desktop computing such as email, anti-virus software, archiving, backups.
• Document standards, best practices, and policies and contribute to IT FAQ and Knowledge Base.
• Maintain detailed hardware and software inventory records.
• Maintain a customer-service oriented atmosphere for the helpdesk which includes ensuring prompt response, effective communication, and delivery of solutions for reported issues.
• Evaluate and review upcoming technologies (software/hardware), including computers, mobile devices, peripherals for applicability to IT.
• Perform daily and weekly preventative maintenance procedures.

What You Should Know

• Due to the high level of security clearance required for this position, only U.S citizens and green card holders are eligible to apply.
• This position will be rostered in CIRES at the University of Colorado Boulder, but will be physically situated in the David Skaggs Research Center, 325 Broadway, Boulder, CO 80305.
• Selected finalists will be required to pass a federal background check for site access.
• All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement . New employees must provide proof of vaccination or receive a medical or religious exemption within 30 days of employment.

What We Can Offer

• CIRES can offer a generous compensation package.
• The annual hiring salary range for this position is $50,000- $67,000. Salary is commensurate with education and experience and determined based on our CIRES internal career track classification.
• Relocation funds are available for this position following CIRES and the University of Colorado’s relocation processes and procedures.

Benefits
The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements
Be adaptable. Be successful. Be Boulder.

What We Require

• Due to the high level of security clearance required for this position, only U.S citizens and green card holders are eligible to apply.
• Bachelor’s degree required.
• 2+ years of Windows 10 user support.
  

What You Will Need

• Familiarity with Active Directory, group policies, user management.
• Familiarity with MacOSX operating system.
• Ability to work with other team members in a positive and constructive manner.
• Candidates must be fluent in English.

What We Would Like You To Have

• Experience with installing/licensing visualization/analysis software (for example R, Python, Perl, Matlab, IDL, etc.).
• Familiarity with scientific research or academic computing environments.

Special Instructions

To apply, please submit the following materials:

1. Resume or CV.
2. Cover letter addressed to the Search Committee briefly describing your qualifications, professional goals, and specific interest in this position.
3. List of contact information for 3 professional references (name, title, professional relationship, email) who may be contacted on your behalf for a professional reference.

You don’t need to include letters of recommendation with your initial application. If you are selected as a finalist for this role, the search committee will also use Skillsurvey to check references at a later time. Skillsurvey is an online reference-check solution.

If you are selected as the finalist, your degree will be verified by the CU Boulder Campus Human Resources department using an approved online vendor. If your degree was obtained outside of the United States, please submit a translated version as an optional attachment.

The position will be open until filled. Applications will be screened as they are received.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs .

Posting Contact Information

Posting Contact Name: Macy Morgan

Posting Contact Email: macy.morgan@noaa.gov