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Admissions CRM Data Specialist (OSA IV), Office of Admissions, 38529

University of Missouri Kansas City
Missouri, United States
Salary Not Specified
Posted Date
Jan 18, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Type
Full Time
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Hiring Department

Office of Admissions

Job Description

UMKC’s Office of Admissions is seeking a self-motivated Admissions CRM Data Specialist, known for their ability to build strong professional relationships and work collaboratively in a team. Reporting to the Assistant Director of Customer Relationship Management (CRM) Operations, duties include, but are not limited to:
  • Maintaining and validating data including resolution of errors in CRM(Slate) or SIS (Peoplesoft).
  • Daily monitoring of scheduled and ad-hoc processes between CRM (Slate) and SIS (Peoplesoft).
  • Loading external data to Slate, including test scores, external applications, prospective student lists, etc.
  • Managing data feeds from Slate to Peoplesoft, Peoplesoft to Slate, and Slate to Imaging System (Perceptive Content), including application loads, decision loads, and matriculation processes.
  • Maintaining knowledge of admissions procedures, including delineation of automated and manual data updates.
  • Developing technical skills to fully utilize Slate functionality.
  • Providing prompt, helpful, and accurate feedback to internal constituents regarding admissions and recruitment data.
  • Acting as a professional representative of the university and maintaining an up-to-date working knowledge of University programs and initiatives.
  • Support CRM Operations team with supervision and training of assigned student staff.
Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications
  • Two years of experience in Admissions, Higher Education, or Database Management.
  • Successful experience working in an environment that requires attention to detail, strong organizational skills, the ability to managing concurrent projects, and the ability to work independently.
  • Demonstrated ability to proactively solve complex problems and navigate through ambiguous situations.
  • Experience with:
    • Slate and/or other CRM (Customer Relationship Management) systems.
    • Peoplesoft and/or other SIS.
    • Perceptive Content and/or other Imaging Systems.
  • Aptitude for technology.
  • Demonstrated excellent communication and interpersonal skills.
  • Knowledge of student recruitment and admissions practices.
Full Time/Part Time

Full time, benefit eligible


$13.27 - $16.25 / hr commensurate with experience, education, and internal equity

Application Deadline

Open until filled. For best consideration apply by February 6, 2022.

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.


To read more about Equal Employment Opportunity (EEO) please use the following links:
UMKC Statement on Diversity

Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us. Slavic and Native American

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion .

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

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