Office of Admissions
UMKC’s Office of Admissions is seeking a self-motivated Admissions
CRM Data Specialist, known for their ability to build strong
professional relationships and work collaboratively in a team.
Reporting to the Assistant Director of Customer Relationship
Management (CRM) Operations, duties include, but are not limited
- Maintaining and validating data including resolution of errors
in CRM(Slate) or SIS (Peoplesoft).
- Daily monitoring of scheduled and ad-hoc processes between CRM
(Slate) and SIS (Peoplesoft).
- Loading external data to Slate, including test scores, external
applications, prospective student lists, etc.
- Managing data feeds from Slate to Peoplesoft, Peoplesoft to
Slate, and Slate to Imaging System (Perceptive Content), including
application loads, decision loads, and matriculation
- Maintaining knowledge of admissions procedures, including
delineation of automated and manual data updates.
- Developing technical skills to fully utilize Slate
- Providing prompt, helpful, and accurate feedback to internal
constituents regarding admissions and recruitment data.
- Acting as a professional representative of the university and
maintaining an up-to-date working knowledge of University programs
- Support CRM Operations team with supervision and training of
assigned student staff.
High school diploma or equivalent and at least 5 years of
experience from which comparable knowledge and skills can be
acquired is necessary
Full Time/Part Time
- Two years of experience in Admissions, Higher Education, or
- Successful experience working in an environment that requires
attention to detail, strong organizational skills, the ability to
managing concurrent projects, and the ability to work
- Demonstrated ability to proactively solve complex problems and
navigate through ambiguous situations.
- Experience with:
- Slate and/or other CRM (Customer Relationship Management)
- Peoplesoft and/or other SIS.
- Perceptive Content and/or other Imaging Systems.
- Aptitude for technology.
- Demonstrated excellent communication and interpersonal
- Knowledge of student recruitment and admissions practices.
Full time, benefit eligible
$13.27 - $16.25 / hr commensurate with experience, education, and
Open until filled. For best consideration apply by February 6,
Applicants must combine all application materials (cover letter,
resume, and list of five references with contact information) into
one PDF or Microsoft Word document and upload as a resume
Limit document name to 50 characters. Maximum size limit is 11MB.
Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (800)
Note, you must provide a description of job duties for each Work
Experience entry on your application. Please carefully review the
application instructions section of our Careers page prior to
submitting your materials.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and
applicants for employment on the basis of their demonstrated
ability and competence without unlawful discrimination on the basis
of their race, color, national origin, ancestry, religion, sex,
pregnancy, sexual orientation, gender identity, gender expression,
age, disability, protected veteran status, or any other status
protected by applicable state or federal law. This policy shall not
be interpreted in such a manner as to violate the legal rights of
religious organizations or the recruiting rights of military
organizations associated with the Armed Forces or the Department of
Homeland Security of the United States of America. For more
information, call the Vice Chancellor - Human Resources at
Reasonable accommodations may be made to enable individuals with
disabilities to perform the duties and functions of this job. If
you believe you may have difficulty performing any of the duties or
functions of this job, please contact the Office of Affirmative
Action at (816) 235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use
the following links:
UMKC Statement on Diversity
Diversity, equity and inclusion are central to the UMKC mission as
an urban-serving institution. Kansas City is a particularly diverse
city, including African, African American, Asian, German, Irish,
Italian, Latino, Mediterranean, Middle Eastern, communities. Such
ethnic diversity, in addition to our thriving neighborhoods of the
Westside, Northeast Kansas City and the Eastside, fosters
creativity, connection and innovation, which is showcased across
the region. Major attractions such as the Annual Ethnic Enrichment
Festival, the Negro Leagues Baseball Museum, the Filipino Cultural
Center, the American Jazz Museum, Guadalupe Centers and Mattie
Rhodes and Kansas City Irish Fest are a small sample of the many
ways our diverse city enriches us. Slavic and Native American
For the reasons enumerated above, UMKC’s strategic plan prioritizes
our commitment to multiculturalism, globalism, diversity and
inclusion. The university’s values call upon its faculty, staff,
students and community to position themselves as global citizens
who seek out, embrace and celebrate the many benefits of diversity.
UMKC received the Higher Education Excellence in Diversity (HEED)
Award in 2019 in recognition of our continued commitment to equity
and inclusion. Such commitment is demonstrated across teaching,
service and research. We welcome applicants to share in our
commitment to these core values and know that you will quickly
understand the beauty of calling Kansas City your home.
Please visit these pages to learn more about UMKC’s engagement in
diversity, equity and inclusion .
Roos Advocate for Community Change
Division of Diversity and Inclusion