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Retention Advisor - TRIO SSS STEM

University of Arkansas at Fort Smith
Arkansas, United States
Salary Not Specified
Posted Date
Jan 19, 2022

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Type of Position:Professional Staff - Academic Affairs

Workstudy Position:


Job Type:Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available:


Institution Name: University of Arkansas at Fort Smith

The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:SSS STEM Program

Department's Website:

Summary of Job Duties:The specialist will provide support by serving as an academic coach, using drop-in and group tutoring, working with students to promote effective study habits, and aiding students to become independent learners. The advisor will schedule workshops on problem-solving skills and study strategies needed for success in college courses. The retention advisor will work to increase student persistence and success. The position is governed by the policies of the institution. Student Support Services STEM is funded through the Department of Education. The position reports to Director – Student Support Services STEM.


Minimum Qualifications:
  • Minimum bachelor’s degree; one-year experience in an educational setting. Other job-related education and/or experience may be substituted for part of these requirements.

Preferred Qualifications:
  • Preference given to individuals who are former SSS participants or who have overcome barriers similar to the SSS student population

  • Experience in curriculum development and competency-based tutorial instruction

  • Experience with computer-based instructional software

  • Experience in academic needs assessment and analysis

  • Experience in presentations and workshops

  • Preference will be given for experience with TRIO or federal grant programs

Essential Job Duties and Responsibilities:
  • Assist with the recruitment and selection of participants

  • Provide academic coaching accessible to all SSS STEM participants focused on increase academic skills necessary for successful course completion

  • Develop and sustain Peer Mentoring Program

  • Provide program advising to first-year and continuing freshmen participants in the TRIO STEM program

  • Assist with developing academic progress plan contracts and monitoring student progress including degree plans and graduation checks

  • Facilitate intensive groups and drop-in tutoring sessions

  • Develop and implement workshops on skills necessary for success in designated courses

  • Develop STEM discipline-learning strategies and curate ongoing collection of STEM supplemental materials and resources

  • Communicate with students regularly to assess their progress and to modify study strategies as needed

  • Assist with the planning/coordinating of enrichment programs to promote an institutional climate conducive to persistence in and graduation from a postsecondary institution

  • Document all activities and results on participants for program reports

  • Other duties as assigned

Knowledge, Skills, and Abilities:

To perform the job successfully, the following competencies are required for the essential functions of this position:
  • Knowledge of academic coaching required

  • Self-starter, detailed, and well organized

  • Ability to operate computers and computer software

  • Ability to work as a productive team member

  • Ability to adjust material presentation to include oral, visual, and manipulative input for the student

  • Demonstrated oral, written, and interpersonal communication skills

  • Knowledge of remedial/basic core curriculum and tutorial support

  • Ability to articulate to and deal positively with diverse populations

Salary Information:


Required Documents to Apply:

Cover Letter/Letter of Application, Curriculum Vitae, List of five Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Optional Documents:

Additional Information:

Working Relationships: Works with the Student Support Services STEM staff and participants daily to achieve the academic goals of the participants

Recruitment Contact Information:

HR 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing

Frequent Physical Activity:Reaching

Occasional Physical Activity:Talking

Benefits Eligible:Yes
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