The Office of Internationalization (INTZ) provides leadership
and support for the University of Denver's efforts to
internationalize the campus. At DU, students and scholars from
overseas are part of our community, and all our faculty and
students are encouraged to study, research, collaborate and offer
service in a global context.
The University of Denver is located in Denver, Colorado, a city
known for its dynamic blend of business, innovation and world-class
recreation. Denver is consistently ranked by Forbes and Kiplingers
Magazine as one of the top cities for young professionals and
recent college graduates. The University of Denver is a private
institution founded in 1864. It serves a population of more than
5,200 undergraduate and 6,200 graduate students as a
research-intensive institution. The beautiful campus is located
approximately seven miles from downtown with easy access to public
The Director of International Student & Scholar Services
(ISSS) reports to the Vice Provost for Internationalization (VPI)
who oversees ISSS, the Office of International Education (OIE),
INTZ Academics, Operations and Strategic Partnerships. The ISSS
Director currently supervises five professional staff. The Director
provides strategic vision and leadership in managing ISSS. The
primary responsibilities of the director along with providing
overall vision, planning and leadership for the unit are: (a)
oversight to ensure immigration compliance with SEVP and DU (b)
staff hiring, training, and coaching, (c) oversee operations and
workflow management, (d) liaising with stakeholders and (e) oversee
programmatic support for international students and scholars (f)
oversee ad hoc and/or programmed trainings for university staff
and/or faculty around support and best practices for international
community members. This position serves a population of
approximately 800 students and scholars.
- Administrative experience including budget planning and
analysis, strategic planning, and workflow knowledge/ operation
- Ability to analyze and design staffing and operational needs to
maximize resources as changes occur in the field and
- Supervision and professional development of professional
- Knowledge and use of data collection to manage operations and
Student and Scholar Support
- Oversee the development of orientations with ISSS team &
supervise staff engaged in ongoing programs addressing cultural
adjustment, student success, campus climate initiatives,
engagement, and employment.
- Experience supporting students academic, personal, and
professional success through proven collaboration with campus
- Experience operating effectively in cross-cultural contexts
demonstrating intercultural understanding.
- Analysis of existing programs and ability to re-design workflow
on a regular basis.
- Experience responding comprehensively to students and scholars
Liaising with Stakeholders
- Experience working with university, community, and government
stakeholders to address and promote international student and
- Represent and promote international student and scholar
interests to the DU community and professional field of
Knowledge, Skills, and Abilities
- Expertise with federal immigration regulations pertaining to F
& J student categories and the ability to handle complex
- Ability to create institutional policy based on a sophisticated
understanding of U.S. immigration regulations.
- Ability to explain complex immigration regulations to people of
varying English language ability.
- Master's degree or equivalent combination of education and
- Experience in a higher education setting as a DSO/ARO and/or
- General oversight of operations management experience.
- Experience developing and/or supporting innovative programs or
- Strong communication and organizational skills.
- SEVP compliance requirement.
- Must be a U.S. citizen or permanent residence to meet federal
eligibility requirements to be a PDSO/DSO and RO/ARO.
- Advanced understanding and knowledge of immigration trends,
regulations, and practices.
- Knowledge of scholar advising, immigration processes and
orientations, i.e. experience with J scholar programming, H-1Bs and
- Experience in an International Student and Scholar Services
office serving 800+ international students and 100-300+
- Experience in strategic planning, staff recruitment and budget
- Demonstrated work toward advancing diversity, equity, and
- Strong computer literacy including experience with TDS/New
Student Experience, MS Office Suite, SEVIS and Banner and other
- Second language and culture experience.
- International living experience.
Monday – Friday, 8:00am – 4:30pm. While this position will
predominantly be required to work in the office there is
flexibility for some remote work during the week.
For best consideration, please submit your application materials by
January 31st, 2022. Applications will
continue to be reviewed until the position is filled.
Candidates must apply online through jobs.du.edu
to be considered. Only applications submitted online will be
Salary Grade Number
The salary grade for the position is 12.
The salary range for this position is $75,000 - $85,000.
The University of Denver has provided a compensation range that
represents its good faith estimate of what the University may pay
for the position at the time of posting. The University may
ultimately pay more or less than the posted compensation range. The
salary offered to the selected candidate will be determined based
on factors such as the qualifications of the selected candidate,
departmental budget availability, internal salary equity
considerations, and available market information, but not based on
a candidate’s sex or any other protected status.
University of Denver offers excellent benefits, including
medical, dental, retirement, paid time off, tuition benefit and ECO
pass. The University of Denver is a private institution that
empowers students who want to make a difference. Learn more about
the University of Denver.
Please include the following documents with your
2. Cover Letter
The University of Denver is an equal opportunity employer. The
University of Denver prohibits discrimination on the basis of race,
color, national origin, age (40 years and over in the employment
context), religion, disability, sexual orientation, gender
identity, gender expression, genetic information, marital status,
veterans status, and any other class of individuals protected from
discrimination under federal, state, or local law, regulation, or
ordinance in any of the university's educational programs and
activities, and in the employment (including application for
employment) and admissions (including application for admission)
context, as required by Title IX of the Education Amendments of
1972; Title III of the Americans with Disabilities Act of 1990, as
amended in 2008; Section 504 of the Rehabilitation Act of 1973;
Title VI and VII of the Civil Rights Act of 1964; the Age
Discrimination Act of 1975; the Age Discrimination in Employment
Act of 1967; and any other federal, state, and local laws,
regulations, or ordinances that prohibit discrimination,
harassment, and/or retaliation. For the university's complete
Non-Discrimination Statement, please see non‑discrimination‑statement.
All offers of employment are based upon satisfactory
completion of a criminal history background check.