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Director, Financial Aid and Scholarships Office

California State University, Chico
California, United States
$110,000.00 - $115,000.00
Posted Date
Jan 18, 2022

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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California State University, Chico

Director of Financial Aid and Scholarships

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation and operating as part of the 23-campus California State University system. The University enrolls over 15,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that California State University, Chico stands on lands that were originally occupied by the first people of this area, and we recognize the Mechoopda and their distinctive spiritual relationship with this land and the waters that run through campus. We are humbled that our campus resides upon sacred lands that once sustained the Mechoopda people for centuries.

The Position

Reporting to the associate vice president for enrollment management, the director, financial aid and scholarships directs operations to effect accurate, efficient, and timely delivery of student aid in compliance with regulations and formulates campus financial aid policies and fund utilization strategies to ensure access and affordability of a California State University, Chico education to its students. The director, who is expected to function with a very high degree of autonomy, has significant responsibility for formulating and administering policies and programs; identifying broad objectives; directing significant programs; and managing significant human, financial, and often physical resources. Through subordinate managers, the director will oversee the accountability and stewardship of campus resources (operational, financial, and human) in a manner consistent with campus and system-wide compliance goals and objectives. In addition, the director oversees the development of systems and procedures to protect organization assets.

The director will be expected to formulate campus financial aid policy and fund utilization strategies to support the University’s strategic goals and will participate in the development of industry regulations. The incumbent will have campus responsibility for accurate, efficient, and timely delivery of student aid in compliance with federal, state, University, agency, and donor laws, regulations, policies, and terms and will oversee the awarding of over $137 million to over 12,000 students annually. The director will be expected to maintain current knowledge of applicable rules and standards of the California Collegiate Athletic Association (CCAA), the National Collegiate Athletic Association (NCAA), as well as other associations and agencies to whose rules and standards California State University, Chico adheres.


A bachelor’s degree (master’s degree preferred) plus substantial, documented, professional experience in financial aid offices and staff administration is required. In addition, the following skills will be expected of the director:

  • expert knowledge of policies, regulations, and practices for awarding financial aid, including needs analysis and packaging;
  • expert knowledge of techniques for recruitment and retention of students through the use of financial aid and scholarship leveraging and predictive enrollment modeling;
  • advanced problem identification, critical thinking and problem solving skills, good judgment and decision-making ability;
  • expert quantitative analysis and resource management skills;
  • expert utilization of data and current industry technology in support of the division’s goals and responsibilities;
  • excellent interpersonal and exceptional written, verbal,and presentation skills;
  • documented experience in project management, organizational effectiveness, staff management, and leadership of a large team.

Application and Nomination

Review of applications will begin February 18, 2022, and continue until the position is filled. A resume with an accompanying cover letter may be submitted via the Spelman Johnson website at Nominations for this position may be emailed to Kendra E. Dane at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Note: California State University, Chico requires that candidates also submit an application through their employment site at:

mandatory vaccinations

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or have received a medical or religious exemption. Selected candidates should be prepared to comply with this requirement. The system wide policy can be found at Questions can be sent to: (staff and management positions) or (faculty positions).

Visit the California State University, Chico website at:

California State University, Chico is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

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