Business, Certification and Licensure Program Manager
- Employer
- Hagerstown Community College
- Location
- Maryland, United States
- Salary
- Salary Commensurate with experience
- Date posted
- Jan 18, 2022
View more
- Position Type
- Administrative, Academic Affairs, Adult & Continuing Education Programs, Business & Administrative Affairs, Community Relations & Institutional Outreach
- Employment Level
- Administrative
- Employment Type
- Full Time
SUMMARY STATEMENT
The Business and Certification and Licensure Program Manager is
responsible for meeting and networking with local businesses to
access unique company training needs; developing new training
programs for area businesses and public workforce agencies. In
addition, this position is also responsible for non-credit Business
and Certification and Licensure open enrollment courses and
programs including identify new courses, recruiting and hiring
instructors and monitoring enrollment, revenue and FTEs.
ESSENTIAL DUTIES
Specific duties include, but are not limited to, the
following:
• Makes contact with existing and potential clients and provide
information concerning training programs.
• Conducts on-site visits to area businesses to assess training
needs and identify work-based learning opportunities.
• Assesses training needs and create assessments and surveys when
appropriate.
• Analyzes the training needs of an organization and develop a
customized contract training programs that addresses those
needs.
• Prices training contracts and negotiates pricing with clients.
Develop final training contract within the institutional guidelines
and with Dean approval.
• Works with staff to plan, coordinate, implement and evaluate
customized contract training programs including scheduling, faculty
recruitment, and other course logistics.
• Researches state requirements for licensing and industry
certification, and sets up appropriate courses/programs.
• Achieves training enrollment and revenue goals.
• Monitors progress and outcomes of projects to ensure constituent
satisfaction.
• Assesses, plans, implements and evaluates business related
continuing education courses including scheduling, faculty
recruitment, course budgets, curriculum design, marketing and
course/event logistics.
• Maintains standards, policies and procedures for non-credit
business area as outlined by the Maryland Higher Education
commission, Maryland Community College Association for Continuing
Education and Training and all appropriate accrediting
agencies.
• Makes presentations to workforce agencies concerning and local
business regarding HCC resources both academic and non-credit.
• Acts as a representative for HCC at various business and local
community events.
• Works with Public Relations and Digital Services to develop
marketing materials for contract training and open enrollment
courses.
• Manages quality control including course evaluations and
designing learning environments.
• Develops partnerships of stakeholders in the college's service
area and in the state that support of economic and workforce
development.
• Prepares and submits internal and external reports.
• Supervises the activities and training of adjunct faculty.
• Works collaboratively with the college's consortia partners
including the Western Maryland Consortium, Washington County
Economic Development and Maryland Department of Economic
Development.
• Serves on college committees and task forces.
• Performs general administrative duties required for program and
project success.
• Collaborates with other staff and divisions on grants to develop
courses and promote opportunities.
Requirements
EDUCATION AND EXPERIENCE
Minimum qualifications include a bachelor's degree in an education or business-related field from an accredited institution; Masters Degree preferred. In addition, five years of experience in program development, marketing, management, and/or related field preferably in a higher education environment.
SKILLS AND ABILITIES
Strong ability to work independently; marketing and promotional skills; basic understanding of and experience in economic development; necessary financial/accounting/analytical skills to manage a budget and price and negotiate training agreements; skills; effective leadership, management and organizational skills; excellent oral and written communication skills; the ability to manage multiple projects simultaneously, and an ability to establish positive relationships with a wide variety of businesses/ industries.
Candidates should also have experience with Microsoft Office Suite, the ability to travel to various training, work and other sites and to attend meetings within and outside the college's service area; knowledge of employer expectations of professional and technical skills related to the college's service area, and knowledge of the Maryland Workforce system.
APPLICATION
For more information on this position and to formally apply, please visit HCC's employment page at https://secure6.saashr.com/ta/6160104.careers?CareersSearch.
Questions may be directed to the Human Resources Office at 240-500-2585 or email hr@hagerstowncc.edu.
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