Director, Testing Services

Position Information

Position Title Director Working Title Director, Testing Services Department 206012-Testing Office Pay Rate $4,433.60/ Monthly FTE 1.0 FLSA Exempt Position Number 999563 Classification CJS15 Special Instructions to Applicants:
This is a full-time benefits-eligible position. Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM .

Completed UCM online application for employment required.
Incomplete applications will not be considered.
A review will begin immediately and continue until filled.
NOTE : A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.
The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Working hours:
Monday-Friday 8:00 am-5:00 pm
Occasional nights and weekends Bargaining Unit No Work Location Warrensburg Campus Posting Date 01/11/2022 Closing Date Open Until Filled Yes Position Purpose
The primary purpose of this position is to direct testing activities at the University of Central Missouri ( UCM ) and the Missouri Innovation Campus ( MIC ), including web-based, computer-based and paper/pencil placement exams, entrance and exit exams, correspondence tests, all national standardized tests and other assessments, as well as providing other testing services for members of the community outside the university. This position oversees score reporting and provides consultation to faculty, staff, administration, students, testing companies and community agencies regarding various aspects of testing.
The director oversees the Office of Testing Services and manages the budget, in accordance with policies that promote high quality operations, ethical practices as outlined in the Code for Fair Testing Practices in Education, professional mandates, and policies consistent with the University and the National Collegiate Testing Association ( NCTA ) Professional Standards and Guidelines for professional testing services. The director supervises multiple full-time testing coordinators, graduate assistants, student workers, part-time and temporary test supervisors and proctors. The director is responsible for ensuring the accuracy and confidentiality of score reporting and that all testing is conducted in compliance with appropriate policies and regulations. The director is the primary point of contact for all testing company and score data download contracts. Education & Formal Training Master's degree (Specify field(s) of study below) Other Education & Formal Training
Any field required. Psychology, Counseling, Education field preferred. Computer Skills Word-Processing, Spreadsheet, Presentation, Desktop Publishing, Other - Internet, Criterion, Banner preferred. Experience
1. Three or more years in higher education administration required.
2. Three or more years of experience administering high stakes national standardized exams required.
3. Progressively more responsible experience working in higher education administration, preferably in a testing center.
4. Supervisory experience required. Other Experience Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Criminal History check, Driver's license Other Licenses, Certificates, Registrations, & State/Federal Requirements
FAA Background Check Special Skills, Abilities, and Knowledge: Attention to detail, Budget-related skills, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Leadership skills: organization/meeting facilitation/project leadership, Physical abilities: mobility/strength/dexterity/balance/coordination/endurance, Supervisory skills, including motivation, delegation of duties, evaluation, etc, Management and/or administration skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality Other Special Skills, Abilities, and Knowledge
Working knowledge of testing, statistics, measurement, assessment, and related areas.
Conflict resolution skills.
Ability to conduct meetings and make presentations to small and large groups.
Knowledge of ethics and legal aspects of testing and score reporting.
Ability to give directions clearly.
Current knowledge of testing practices, ethical and legal issues, etc.
Ability to work with highly confidential test material and student data on a daily basis.
Ability to maintain test security; adhere to strict standardized test procedures.
Ability to work independently with minimal supervision.
Ability to interact with students and parents to discern their needs in a professional manner.
Ability to work with frequent interruptions
Ability to learn and adhere to National College Test Association as well as test company policies and procedures. Specify sensory abilities: Physical & Environmental Factors: Other Physical & Environmental Factors Lifting weight Special Working Conditions: Travel required, Irregular work hours, Professional appearance, Work in stressful conditions Other Special Working Conditions
Heavy administrative workload that includes irregular work hours, extreme detail, stressful situations, timeliness and confidentiality. Ability to Keyboard No keyboarding test required. Special Qualifications: Other Special Qualifications
Certification by Educational Testing Services for all exams within 2 months ( CLEP, HiSET, % GRE /Praxis/ TOEFL ).
Certification by PSI as FAA Test Center Supervisor within 2 months.
Certification by Scantron, Kryterion, ProV & any other specific exams administered in Testing Services within 2 months. Supplemental Questions

Required fields are indicated with an asterisk (*).

1. Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?
   • Yes
   • No

Required Documents
Required Documents

1. Cover Letter
2. Resume

Optional Documents