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Director of International Student Services and Engagement

Wentworth Institute of Technology
Massachusetts, United States
Salary Not Specified
Posted Date
Jan 17, 2022

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Position Type
Administrative, Academic Affairs, International Programs, Student Affairs, Other Student Affairs, Student Activities & Services, Executive, Executive Directors, Other Executive
Employment Type
Full Time
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Position Details

Classification Information

Classification Title

***New Job Title

Position Information

Position Title

Director of International Student Services and Engagement

Position Number


Diversity, Equity, and Inclusion

Job Description Summary

Wentworth Institute of Technology is seeking applicants interested in joining the Wentworth community as a Director of International Student Services and Engagement .

Reporting directly to the Vice President of Diversity, Equity, and Inclusion, the Director of International Student Services and Engagement supports international students, both undergraduate and graduate, from the point of acceptance through all phases of the visa process and participates in the development of policies, procedures, and promotional materials as they relate to international student recruitment and immigration

The Director of International Student Services and Engagement supports the University’s current and incoming F-1 international students’ legal ability to remain in the United States through maintaining SEVIS records, providing counsel regarding the rules and regulations of F-1 status, and remaining abreast of changes to immigration rules, regulation & practice. The Director supports international students’ academic engagement, social integration and cross-cultural development through regular programming and collaboration with the variety of offices on campus. The Director regularly reviews F-1 student retention and success data to implement relevant support tailored to the unique cultural needs of both undergraduate and graduate students on F-1 visas and provides support to and communicates directly with faculty program directors.

The Director will possess heightened interpersonal and customer service skills. The Director must have a passion to deliver a high level of service to the students as well as understand the academic, social, cultural, and emotional needs in the student life cycle.

Inclusive Excellence at Wentworth:
Wentworth Institute of Technology is committed to diversity, equity, and inclusion in all University programs and activities. The University does not discriminate based on race, color, national origin, sex, sexual orientation, religion, disability, age, genetic information, gender identity, veteran status or any other category protected by law. All qualified applicants will receive consideration.

To find out more about the Wentworth’s commitment to Diversity, Equity and Inclusion, please visit the website .

Interested applicants should apply at . Please submit required documents, including a resume and cover letter.

All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at

Minimum Education Required

Master's degree

Preferred Education

Master's degree

Minimum Work Experience Required

A minimum of 8 years of prior experience working with international students, along with demonstrated knowledge of the student visa processes, federal regulations and compliance related to international students.

Preferred Work Experience

At least 7 Years as a DSO or PDSO, with at least 2 of those years as a PDSO.

Minimum Knowledge Required

Working knowledge of concepts, practices and procedures and ability to use in varied situations.

Preferred Knowledge

Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations.

Advertised Minimum Qualifications

· Demonstrated experience in managing an international student office in higher education or related international field.
· Must possess excellent interpersonal, communication, organizational and quantitative abilities with a strong track record of teamwork and collaboration skills.
· Demonstrated ability to work with diverse populations and a commitment to diversity, equity, and inclusion
· Experience working successfully with non-native English speakers
· Experience coordinating international student support services or leading customer experience programs
· Excellent customer service skills.
· Experience using computer software programs such as: SEVIS, BANNER /PeopleSoft, ISSM /Terra Dotta/Sunapsis, and or/other immigration, student information system, or customer relationship management software.
· U.S. Citizen or legal permanent resident as required by federal regulations.

Advertised Preferred Qualifications

· Demonstrated exceptional leadership, flexibility, interpersonal communication, presentation, and negotiation skills
· Demonstrated experience in strategic planning.
· Active member of the National Association of International Educators ( NAFSA ) or similar organizations focused on international students.
· Prior supervisory experience.
· Bilingual in English and another language
· Strong leadership skills with the ability to attract and develop a team and foster a diverse and inclusive work environment.
· Demonstrated understanding of internationalization within diversity, equity and inclusion.

Salary Range

Posting Detail Information

Posting Number


Job Category

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Colleges of the Fenway site
    • Wentworth site
    • Chronicle of Higher Ed.
    • NE HERC
    • El Mundo
    • Sampan
    • Bay State Banner
    • Colors Magazine
    • AcademicKeys
    • Referral
    • Other
    • Mathjobs
  2. * Wentworth defines inclusive excellence as 'Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond.' Please provide an example of how you have exemplified inclusive excellence in an educational or professional setting.

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. References
Optional Documents

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