Assistant Vice President, On-Ground Enrollment Management

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JOB TITLE SUMMARY

Job Title: Assistant Vice President, On-Ground Enrollment Management

Division: Lindenwood University Global

Evaluation Group: Staff Administrator

FLSA Status: Exempt

Reports To: Senior Vice President, Lindenwood University Global

Positions Supervised: Director, Graduate Admissions; Director, Enrollment Development; Director, Adult and Online Admissions

Job Summary

The assistant vice president, enrollment management provides dynamic and forward-looking leadership for on-ground admissions and enrollment management while working with the senior vice president for LU global, senior leaders, and faculty to further the best interests of the University.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Maintains responsibility for policy-level decisions and the development of policies related to the way on-ground recruitment/enrollment, and/or financial aid will be pursued or provided by the University, but not engaging in individual student contact in securing enrollment (recruitment) or financial aid
• Leads and monitors on-ground enrollment management by analyzing recruitment, admissions and retention data; overseeing the development and implementation of on-ground enrollment management processes; and managing on-ground recruitment and admissions policies and processes
• Directs fiscal and resource strategies that align with the enrollment management strategic plan; manages departmental budget
• Directs departmental process mapping with a focus on streamlining and improving customer experience and guides staff in data collection, assessment, interpretation, and presentation
• Acts as liaison among key stakeholders to analyze processes and makes recommendations on how on-ground enrollment management and the university can achieve goals
• Collaborates with Information Technology (IT) staff to determine solutions for business problems, including creating a combination of ad-hoc and stored procedure reports to be utilized to achieve revenue targets
• Implements procedures that provide timely processing of admissions applications

Leadership and Strategic Thinking

• Ensures other departments provide services to students that are responsive and consistent and fully comply with all applicable federal, state and college laws, regulations and policies
• Establishes long- and short-term strategic goals based on assessment data and ensures standards for the department and its field are met or exceeded
• Collaborates with the supervisor in the creation and execution of recruitment and retention plans, assuring alignment with the University’s mission
• Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence

Employee Management and Development

• Assists with recruitment for staff openings
• Serves as human resources liaison for On-Ground Enrollment Management
• Sets clear performance expectations and holds employees accountable; conducts regular check-in sessions and annual employee evaluations based on evidence, observation and feedback
• Provides annual salary recommendations and employee change approvals; oversees student employee allocations
• Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Master’s degree
• 5 years’ experience in higher education at a director level
• Completion of vaccination status survey and proof of COVID-19 vaccination or a negative COVID-19 test within 72 hours of hire.

Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Strong interpersonal and leadership skills, along with the ability to initiate and maintain internal and external relationships
• Highly developed analytical and organizational skills
• Excellent written and public speaking skills
• Results-oriented leader with the ability to analyze data, make recommendations and collaborate interdepartmentally
• Strong professional integrity and ability to maintain strict confidentiality
• Ability to use good judgment, think critically and communicate effectively
• Ability to use general office software, including Microsoft Office Suite and Adobe products
• Knowledgeable in the areas of enrollment management, academic services and financial aid

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.

• General office setting
• Local travel may be required

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Regular attendance is a necessary and essential function
• Adequate mobility to attend meetings and events across campus

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.