Dental Office Assistant, UMKC Dental Faculty Practice, 27752

Hiring Department

The dentists in the UMKC Dental Facutly Practice are distinguished faculty members that train and teach future dentists at the School of Dentistry. Along with years of experience, our practice offers a wide range of specialties under one roof including endodontics, pediatric dentistry, oral surgery, periodontics, prosthodontics, general dentistry, oral pathology, oral radiology and more.

Although we are a private practice within the University of Missouri, Kansas City, we maintain a strong and unique relationship with the school. Our practice is located conveniently on the second floor of the School of Dentistry building. We see patients in our state-of-the-art facility from the community at large, as well as students, faculty and employees of UMKC. Our facility dentists believe that prevention is the key to our patients’ dental health. We help them achieve this through regular check-ups and cleanings. We also offer a wide range of services and specialties including basic family dental care, cosmetic dentistry, dental implants and more advanced therapy.

Job Description

The UMKC Dental Faculty Practice is seeking a Dental Office Assistant (Office Support Assistant IV) who will spend time in both the front and back office in our practice, with three days a week at the front desk and two days a week in the back office. We're seeking an experienced individual who is naturally calm under pressure and known for their positive can-do attitude.

The ideal candidate will need to have a friendly, positive demeanor with patients and dental office team members, strong organizational skills, and attention to detail. Successful applicants will have demonstrated ability to solve common problems and provide immediate solutions, as well as build effective relationships with patients, staff, residents, and doctors. Duties include but are not limited to:

Front Desk (Three days/week)

• Checking in and checking out patients
• Verifying insurance and taking copays
• Answer main phones, return voice mails, schedule appointments
• Reconcile and balance the copays at the end of each day

Back Office (Two days/week)

• Sending out monthly billing statements
• Making courtesy calls, assisting with monthly collections
• Accounts receivable/update patient accounts
• Assist with the outside billing services regarding insurance / verifying claims are being submitted
• May also assist with daily deposits, and close the office as needed

Minimum Qualifications

• High school diploma or equivalent
• At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Experience in a dental front office
• Experience working with dental billing and/or account ledgers
• Experience with Dentrix or another dental patient management program
• Familiar with common dental terminology preferred

Full Time/Part Time

Full time (40 hours per week), benefit-eligible, staff position.

Salary

$13.27 to $17.00 per hour, commensurate with education and experience.

Shift

Monday- Friday, 7:30am – 4:30pm

Application Deadline

Review of applications will begin immediately; position will remain open until filled. Apply today!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
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UMKC Statement on Diversity

Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Vaccination Statement

Vaccination Statement: A completed COVID-19 vaccination series is required unless exempted for medical or religious reason.

Benefit Eligibility

Why UMKC?

We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

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