Administrative Associate III, Curry Health Center

Curry Health Center invites applications for an Administrative Associate III to join their team. The administrative associate holds a key position in the counseling office, and is responsible for greeting clients, scheduling appointments, processing client information, managing the reception area, answering and directing telephone calls and maintaining a keen attention to detail. The individual in this position must have the ability to multitask and to work well in a team setting with a wide variety of people. Due to the nature of the position, the incumbent must have excellent interpersonal communication skills, and must maintain strict confidentiality when handling sensitive or proprietary information.

This position will work with other departments including medical reception and dental reception. Duties in the Medical Office include: greeting patients, scheduling appointments, processing patient information, managing the reception windows, answering and directing telephone calls, and placing and releasing health holds in BANNER for all incoming students. This position requires processing medical records to determine if a student has met the immunization requirements, as well as fielding COVID related phone calls regarding testing on a regular basis.

This individual in this position will work while University of Montana (UM) students are in session (Fall, Spring and Summer sessions).

Required Skills

• Exceptional customer service skills
• Ability and willingness to interact effectively, professionally, and compassionately with students, faculty, staff, public and people of diverse cultures
• Proficient computer skills (and an ability to quickly learn new software applications)
• Working knowledge of and ability to use office equipment
• Ability to maintain strict confidentiality when handling sensitive information
• Highly developed interpersonal skills

Minimum Required Experience

• High School diploma and three (3) years of relative administrative experience within a health services office or an equivalent combination of education and experience

Preferred Qualifications

• Prior reception experience in a mental health or addictions clinic.
• Continuing education classes in customer service
• Knowledge of electronic health records

About Curry Health Center and UM

Curry Health Center is the primary health care provider for the students of the University of Montana. We fulfill our campus role of promoting student success by:

• Providing direct health care to students
• Enhancing personal health and development
• Supporting the campus community through education and public health activities
• Providing a variety of learning opportunities for students

The University of Montana provides a culture that values hard work, intellectual curiosity, diversity, collegiality, innovative thinking, and teamwork, making it a great place to grow and develop professionally. The University of Montana is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its essential values of innovation and creativity, impact, openness, and partnership.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

• University of Montana
• Video: UM Lifestyles
• University Highlights

Position Details

Position Title: Administrative Associate III

Position Number: NEW

Department: Curry Health Center

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Academic Year (10 months/year, End of August through mid-May), during fall and spring semesters, and reduced hours during summer semesters, and does not work when school is not in session, i.e. spring break, winter holiday break, etc. Position requires an alternative work schedule.

Salary: $14.605/hr

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).


How to Apply

Priority Application Date: Sunday, April 10, 2022 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable
2. Detailed Resume – listing education and describing work experience
3. Professional References – names and contact information for three (3) professional references

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular