Employer Engagement Specialist

Employer Engagement Specialist


About College of the Holy Cross:

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.


Job Description:

The Employer Engagement Specialist ensures a best in class recruitment experience for employers considering Holy Cross students for entry-level employment and summer internships. The Employer Engagement Specialist is the power-user for the the Center for Career Development's (CCD) Career Services Manager (CSM), currently Handshake, provides leadership for the College's summer internship funding initiative, and works with the Director of Employer Engagement to drive and implement the CCD's employer engagement strategy.

Major Areas of Responsibility:

Employer Engagement

Content expert, system administrator, and power user for the Center's CSM, currently Handshake

• Interface with vendor representative and campus ITS partners to troubleshoot issues with the platform and/or data feed
• Ensure integrity of employer data and postings
• Develop and manage process to screen, approve and label all employer and position requests in Handshake
• Investigate and address potential fraudulent employers in Handshake
• Serve as the main point of contact for recruiters seeking to post positions and schedule recruiting visits to campus
• Enter job descriptions and employer information into Handshake for employers and alumni requiring white glove treatment

Serve as on-site primary contact and interface with recruiting employers

• Responsible for ensuring on-site employer events including interviews, meet & greets and lobby tables are managed according to specifications (e.g. rooms, refreshments, technology, schedules) and employers recruiting on campus have a best in class experience
• Respond to and address questions/concerns of recruiters
• Debrief employers at the end of the day
• Manage changes in recruiting dates and schedules and address special and last-minute requests by employers
• Schedule Peer Career Assistant (PCA) coverage for evening meet & greets and events
• Manage interview schedules and troubleshoot amendments and cancellations

Reporting

• Create and maintain records for all On-Campus Recruiting and Resume Referral employers
• Generate semester and annual employer engagement and outreach impact reports
• Generate monthly Alumni Engagement reports for Alumni Relations and Advancement

Marketing & communications

• Refine and execute channel marketing system to share career community opportunities with career counselors and students
• Collaborate with Marketing Manager to highlight partner opportunities to students
  

Crusader Internship Fund (CIF)

Develop and steward relationships with employer partners

• Coordinate outreach to partner employers to facilitate internship postings
• Assist Director with summer end thank you letters to internship sites and donors

Manage CIF application and stipend award process

• Monitor financial need information and other data for funded students
• Confirm funding amounts for each student and communicate with students throughout the process
• Process stipend paperwork for all funded internships
• Maintain funded student records and report on demographic data of CIF recipients
• Provide CIF Orientation and Send Off materials to students
• Oversee CIF website updates to ensure accurate information for students
• Serve as the main point of contact for employers and students with questions regarding CIF
• Assign summer interns to counselors for tracking and compile intern start and end dates
• Advise campus partners to develop their internship process and forms

Oversee Employer Engagement Peer Career Assistants (PCAs)

• Direct project work for employer engagement PCAs
• Monitor progress and check in with PCAs regularly

Serve as resource for students, employers and alumni regarding CCD programs, services and resources

• Respond knowledgeably to inquiries about CCD programs, services and resources in a welcoming manner
• Demonstrate and assist students in the use of Handshake and the HC Network

Provide backup for the Administrative Assistant in that individual's absence


Requirements:

To mitigate the spread and effects of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full, up-to-date vaccination (including a booster dose once eligible) by an FDA-approved COVID-19 vaccine before beginning employment, unless an accommodation exempting the applicant from this policy has been granted. Applicants who wish to request an accommodation based on a disability or sincerely-held religious belief should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information in your application materials.

Minimum Qualifications:

• Bachelor degree required; 2 - 3 years of related experience
• Strong written and verbal communication skills
• Strong skills in database management, including advanced Microsoft Excel
• Strong skills in Microsoft suite applications including Word, Excel and PowerPoint in addition to Google Drive, Google Docs & Forms.
• Strong interest in working with undergraduate, liberal arts students at a Jesuit institution

Core Competencies:

• Must be self-directed with the ability to work independently
• Demonstrates savvy with both systems (CSM) and key stakeholders (employers, students, and campus partners)
• Ability to manage large projects on tight deadlines without supervision
• Dependability
• Extremely well-organized and detail-oriented, with excellent follow-through and problem-solving ability
• Must have a strong customer-service orientation to all who visit or call the office
• Commitment to Diversity, Equity & Inclusion - Values and respects diversity, equity and inclusion as an individual, in a team and within groups while fostering an inclusive and equitable environment
• Excellent verbal and written communication skills required
• Ability to work in teams and collaboratively with other staff
• Possess can-do spirit and positive outlook, seeing the best in others
• Flexibility and reliability
• Strong interpersonal skills

Additional Information:

This is a full time, exempt level position.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits

Holy Cross Benefits at a Glance PDF for download: click here


Application Instructions:

Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission) and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit http://holycross.edu/diversity.

Review of applications will begin as received and continue until the position has been filled.

Review of applications will begin as received and continue until the position has been filled.







To apply, visit https://holycross.interviewexchange.com/jobofferdetails.jsp?JOBID=139243

The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts (http://www.heccma.org) and the New England Higher Education Recruitment Consortium (https://new-england.hercjobs.org/) jeid-73178fe21680dc459e10b259470fde1b