Faculty Canvas Support Coordinator

Faculty Canvas Support Coordinator

Job no: 528778
Work type: Classified Staff
Location: Eugene, OR
Categories: Information Technology

Department: UO Online
Classification: Info Technology Consultant
Appointment Type and Duration: Regular, Ongoing
Salary: $19.78-$36.67 per hour
FTE: 1.0
Review of Applications Begins
Position closes January 24, 2022
Special Instructions to Applicants
To ensure consideration, please upload the following with your online application:

• Cover Letter.
  
• Current resume which includes dates of employment.
  
• Name and contact information for three professional references, one of which must be a current or most recent supervisor (if not currently employed). The candidate will be notified prior to references being contacted.
  
  Any application missing the above documents/information may be considered incomplete.
  Department Summary
  The Office of the Provost (OtP) is responsible for carrying out the academic mission of the University of Oregon. In doing so, the office works closely with faculty and staff to enhance academic excellence, student success, and the UO's overall academic profile. OtP is a dynamic office that leads and manages a variety of initiatives, processes, and services. A major initiative being led by OtP is to boost student success by strengthening infrastructure and support for UO's online courses. Online education expands the University of Oregon's educational mission beyond campus, enlarging UO's reach and amplifying the university's reputation as a leader in research and teaching. Further, online education and the goals of this initiative align with the presidential priorities of access, student success, excellence, and experience.
  Position Summary
  In support of the academic mission of the University of Oregon and reporting to the UO Online Exam Manager, the LMS Faculty Support Manager will oversee front-line faculty support for effective use of UO's Learning Management System (LMS). This position will lead student employees who provide walk-in and phone support. The LMS Faculty Support Manager works closely with instructional designers, the UO Exam Manager, Information Services, and other stakeholders to promote quality standards, high-impact educational practices, and the effective use of technology for teaching and learning.
  Minimum Requirements
  This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.
  Professional Competencies
  
• Proficiency with learning management systems.
  
• Ability to work independently as well as in a collaborative team environment.
  
• Organization skills; ability to prioritize multiple projects.
  
• Exceptional oral and written communication skills.
  
• Ability to stay abreast of higher education trends and technologies; monitor national conversations regarding best practice in assessment, federal regulations, and emerging technologies.
  Preferred Qualifications
  
• Bachelor's degree.
  
• 3 years of experience working with Canvas or a similar Learning Management System (LMS)
  
• Experience working with faculty members, graduate employees, and students from diverse disciplines and cultures.
  
• Experience working with TDNext or similar ticketing software.
  
  FLSA Exempt: No
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
  
  University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/528778/faculty-canvas-support-coordinator jeid-1c1f05b6ea1f6f46a1df16287f46f01a