CSM Business System Analyst

Posting Number A01854 Position Title CSM Business System Analyst Position Number E00033 Salary for Announcement
The salary range is $49,900 – $74,900.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. MSU Denver offers a full benefits package.

Pay Grade
16 Employee Category Professional staff Department Classroom to Career Initiatives EClass Code Full Time Professional Staff Position Summary
Within the Classroom to Career Hub, the CSM Business System Analyst is responsible for managing the Career Services Management( CSM ) tool, Career Link, a Symplicity database. As a core component of the Classroom to Career Hub, Career Link captures student and employer engagement touch points to ensure career development programs across campus are captured and reported accurately. The CSM Business System Analyst also participates in projects related to the promotion and development of the Classroom to Career Hub. The CSM Business System Analyst ensures use to Career Link’s full optimization by stewarding campus and community partnerships across the university, alumni, and industry.

As MSU Denver seeks to be the national leader in educating students for tomorrow’s careers, the University-Industry partnerships team is forward-thinking and ensures programs are aligned to Colorado workforce development trends. With an ambitious goal of engaging 100% of students in robust career planning in the next three years, the University is committed to creating services that are scaled, highly evaluated, and focused on the specific needs and interests of MSU Denver students. To that end, successful team members think critically about MSU Denver student demographics and their respective career planning.
IND208 Duties/Responsibilities
CSM Business Systems Management & Reporting (50%)

Ongoing project management of Career Link database system ensuring successful client experience.
Benchmark Career Link system capabilities relative to other higher education career data base systems
Manage ongoing requests for changes and updates to the database system.
Work on ways to capture and track activities related to the 100% student engagement goal.
Develop and maintain a dashboard with key reporting metrics and outcomes from
Ensure regular communication and reporting between
university systems including Raiser’s Edge, Banner, Symplicity, and Student Success Collaborative.

Pull data for the annual report and other requests as needed.

Training & Development & Assessment (20%)
Create training materials and workshops for C2 Hub staff and campus partners to ensure database is used to its full optimization.
Train and supervise student staff who will assist in the data entry of the above functions.
Manage the day-to-day database activities of approving employers and students, posting positions, and managing internship approval work flows in the Career Link database.
Manage regular clean-up of data in Career Link.

University Partnerships and Client Services (30%)
Provide client services and support to ensure smooth user experience

Supports the C2 Hub’s Industry Team to capture cross-campus partnerships related to career development programs and career outcomes.

Work with Director of Faculty Engagement and departments across campus to help them integrate their program tracking into Career Link.
Work with University Advancement to ensure information related to corporate and foundation relations is accurate and delivered in a timely fashion. Required Qualifications

• Bachelor’s degree in Computer Information Systems, Data Analytics, Business or degree related to this job description.
• Previous experience managing third party data bases
• Experience in design and development of reports on various platforms
• Experience serving customers or clients

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications.

Preferred Qualifications

• Experience or oversight of the development of training materials or workshops
• Strong analytical, troubleshooting, and problem-solving skills
• Strong customer service skills, which includes good written and oral communication
• 3+ years of functional experience managing 3rd party software and the associated customer base
• Experience working in higher education
• Experience managing a database conversion process
• Supervisory experience
• Previous experience with Tableau, Google Analytics

Work Hours
M-F 8-5 Posting date 12/02/2021 Closing date Closing Instructions Open Until Filled To ensure full consideration, applications must be received by 11:59pm (MT) 02/01/2022 Special Instructions to Applicants
IMPORTANT : In order to be considered as an applicant you must apply via the online application system, www.msudenverjobs.com .

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

The health and safety of students, faculty, staff and our prospective teammates are our highest priority and as an institution, we are required to have proof of vaccination on file for all employees.

MSU Denver is requiring all employees to provide proof of being fully vaccinated for Covid-19, or to submit an exemption and be subject to following the Covid-19 safety protocols. As an employee of MSU Denver, an exemption or lack of proof of vaccination will require you to submit to weekly Covid-19 testing starting the week of August 23, 2021.
Additionally, all institutions on campus are requiring that masks be worn indoors regardless of your vaccinations status. Talent Team Representative Sophia Montano Talent Team Representative E-mail smontan7@msudenver.edu Benefits
MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

Diversity Statement
Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.