Residence Director
- Employer
- Emerson College
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- Jan 10, 2022
View more
- Position Type
- Administrative, Student Affairs, Residence Life
- Employment Level
- Administrative
- Employment Type
- Full Time
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Job Details
Residence Director
Target Hire Date
Join our community and experience Emerson College!
Responsible for the overall management of a residential community housing between 250-500 first-year or upper-class students. Live on campus in order to fulfill frequent evening and weekend responsibilities and on-call capacities to respond to both emergency and non-crisis situations.
This position operates outside of the standard business hours of the institution and requires work on evenings and weekends.
This unique position requires you to live on campus in order to fulfill frequent evening and weekend responsibilities (including, but not limited to advising students, facilitating and participating in programming efforts, as well as assisting with special campus events). Additionally, this role serves in an on-call capacity to respond to both emergency and non-crisis situations. This position also oversees aspects of the community and individual development that occurs in the Residence Halls including RA training, RA programming/community development, and Learning/Themed/Specialty Community support.
Your Key Responsibilities:
- Hire, train and supervise Resident Assistant staff. Review
applications, conduct candidate interviews, and participate in
staff selection meetings. Lead sessions and create instructional
documents for staff training. Conduct weekly staff meetings and
weekly individual supervision meetings. Provide feedback and
encouragement to staff members. Hold staff accountable and provide
ongoing opportunities for growth.
- Meet with individual students to discuss problems and concerns,
provide assistance and/or appropriate referrals, follow-up on
community related concerns, and provide challenges and
opportunities for learning and student development. Respond to
psychological, behavioral, medical, Title IX and maintenance
emergencies by acting within established protocol.
- Adjudicate policy violations and update software associated
with each documented violation. Serve as a primary hearing officer
for violations in assigned areas and conduct meaningful discussions
with students about the decisions they are making. Serve on conduct
boards as assigned.
- Actively serve in on-campus duty rotation, ensuring the
professional staff are able to respond to any emergency or
non-emergency situations that arise anytime students are on-campus.
Examples of duty responsibilities include responding to emergency
impacting student physical or emotional health, residence hall
facilities, or crucial operations; communicating via phone and
providing keys to students who need to transition to
quarantine/isolation housing, non-emergency responsibilities
include responding to calls from concerned faculty, staff and
parents.
- Maintain an active presence within their residential area both
by regularly scheduled office hours and attending programs and
events within the building and campus communities. There will
periodically be a need for work to be completed outside the
traditional business hours of the College based on the needs of the
community and processes occurring.
- Address facilities concerns in a timely manner. Make sure that
housing facilities are maintained in a clean and safe manner.
Address any concerns raised by students and ensure that problems
are fixed in a timely manner. Make sure that residents are
maintaining appropriate levels of cleanliness in facilities. Manage
and track keys and lock inventory in the building.
- Facilitate roommate conflict resolution by training student
staff in conflict resolution, facilitating the completion of
roommate and suitemate agreements, regular following up on reported
student conflict and meeting personally with students in a timely
manner.
- Oversee RA programming and community development. Approve
proposals for active and passive programs. Coordinate efforts in
order to address educational and social needs of residents. Assist
with logistical matters related to program completion. Manage
budget for all hall events. Ensure the appropriate documentation
has been submitted. Oversee building initiatives through
EmConnect.
- Serve as a facilitator for Emersion, Emerson College's First
Year Experience course each academic year. Advise Learning
Community(ies)/themed housing/ specialty housing, including RA and
student programming efforts.
- Supervise the Welcome Desk, including Welcome Desk Coordinator
and Welcome Desk Assistants.
- Manage Hall Opening/Closing and maintain accurate records of
residents in the building. Coordinate all closing and opening
procedures for the residence hall at semester and holiday breaks.
Maintain accurate records of students residing in the
building.
- Prepare and follow up on systems and reports, including
occupancy reports, statistics, incident reports, maintenance
reports, evaluation, hall opening/ closing, and mid-year and annual
reports by maintaining accurate records, utilizing management
tools, documenting incidents, concerns and recommendations,
checking office email and physical mail daily, and writing
evaluative reports.
- Serve on departmental and institutional committees; attend
departmental and area staff meetings and training. Work up to 5
hours a week (depending on the events and time of the year) on an
assigned collateral assignment with other offices. Some areas
considered are: Orientation Program Planning, Class Council, Late
Night/Weekend programming, Leadership Development/Engagement, and
Care and Concern.
- Other Duties as assigned.
Education, Skills, and Experience
- May be representative, but not all inclusive, of the knowledge,
skills and abilities commonly associated with this
position.
- Bachelor's degree and 0-2 years experience in
housing/residential life field
- Must have a commitment to diversity and the intricacies of
identities that communities may possess
- Demonstrated ability to work effectively with individuals from
diverse communities and cultures
- Strong analytical, technological and organizational
skills
- Demonstrated understanding of developmental and social issues
experienced by college students
- Knowledge of facilities management
- Must possess a solid understanding of student development
theory and the needs of learning communities
- Strong communication, interpersonal and customer service
skills
- Excellent presentation skills
- Proficiency with housing assignment software such as StarRez,
and student conduct software such as Maxient
- Proficiency with human capital and financial management
software such as Workday
- Proficient in use of technology; working knowledge of Microsoft
Excel, Word, PowerPoint, Outlook, Adobe applications and social
media platforms
- Ability to foster and maintain working relationships
- Ability to problem solve, use good judgment and think
critically
Nice to Have:
- Master's degree in student personnel, higher education,
education, counseling, communications or related field
- Competency with basic computer software programs such as
Maxient, StarRez and Banner
- Strong writing skills
- Prior problem-solving and conflict resolution
experience
- Demonstrated ability in advising student groups
- Ability to develop and nurture a positive community living
environment within residence halls
- Knowledge of facilities and building management
- Knowledge of judicial/student conduct processes
Work Environment:
- General office setting
- Serves as a Campus Security Authority (CSA)
- Ability to sit at a computer for extended periods of
time
- Ability to lift and carry files and materials
- Ability to work outside of standard business hours and weekends
on occasion
Grade of Position: A14E
Scheduled Weekly Hours: 36.25
Hiring Range: $42,750.00 - $44,700.00
To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Resident-Director_JR003340
About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.
Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu
Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.
Grade Ranges
Information on Emerson College staff grade range jeid-57e223023a5a1244af2309fc008ce895
Company
Emerson College enrolls over 5,800 graduate and undergraduate students from 49 states and more than 70 countries. Its main campus is located in the dynamic, multicultural city of Boston. The college also has campuses in Los Angeles and the Netherlands. Emerson's commitment to inclusive excellence is supported by a range of resources such as the Office of Internationalization & Equity, the Social Justice Center, and the Center for Innovation in Teaching and Learning.
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