Computer Lab Manager - Part-Time

COMPUTER LAB MANAGER - PART TIME

MALCOLM X COLLEGE

Malcolm X College is currently seeking a part-time Computer Lab Manager. The position is primarily responsible for supporting students, faculty and staff in the use of computer hardware and software in computer lab settings.

The Office of Information Technology’s (OIT) mission is to support improve student outcomes by providing an innovative technology environment that promotes and supports student success and improves teaching, learning, and operations.

The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.

ESSENTIAL DUTIES

• Provides students, faculty and staff with support for technology in computer labs, and assists with tutoring technology requirements.
• Works with administrative and academic staff to identify, maintain, install and test software applications for the open and instructional computer labs. Coordinates and schedules computer software implementation with academic departments.
• Responsible for the protection of physical technology assets; conducts inventory management function for IT assets; secures classrooms and labs containing technical equipment. Performs ongoing equipment refresh; plans, manages and performs maintenance, installation, configuration, and basic troubleshooting of hardware/software in computer labs.
• Analyzes, creates and submits incidents for technology related issues to the help desk.
• Trains and schedules computer lab assistants/technicians and work-study student employees as required.
• Assists with other college initiatives, such as, but not limited to, student registration, as needed.
• Performs other related duties as needed, including, but not limited to, adherence to after hours, emergency, holiday, and/or on-call schedule.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or related area supplemented by three to five years of experience in IT, or an equivalent combination of education and experience
• Must be able to lead and direct others.
• Experience in the use and support of instructional technology preferred.
• Strong background in computer applications and operating systems, including Windows products.
• Sound verbal and written communication skills.
• Great team player and self-starter.

When applying, please attach your unofficial transcripts.

For the second time in three years, Malcolm X College was selected as aPromising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication.

MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in City Colleges of Chicago!