Workflow Technician I

Posting Details

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Position Information

Job Title

Workflow Technician I

Posting Number

F004343

Position Status

Full Time

Assignment Length

This field only applies to Faculty

Grant Funded

No

Category

Computer Services

Class Code

43

Pay Rate

$19.65

Location

District, Trinity River

Department

DT Application Development

Job Summary

Workflow Technician provides support, analysis, and full life cycle development of the District imaging system for Tarrant County College.

Essential Duties and Responsibilities

• Installs, configures, and maintains the District imaging and content management system at optimum performance and integration with college technologies
• Utilizes District imaging system tools to design, test, implement, and manage electronic forms and workflow designs to streamline and automate business processes
• Configure the District imaging system architecture to ensure record security, integrity, and access
• Maintains confidentiality of sensitive information
• Act as a liaison and technical resource for designing and implementing imaging projects
• Collaborate with various TCCD business units to facilitate implementation of new or improved functionality and reporting
• Gather business requirements as needed
• Writes steps required to configure and maintain the District imaging system; prepares flowcharts and diagrams to illustrate computer program steps and operation
• Converts project specifications into sequence of detailed instructions and logical steps for coding into a functional computer language
• Documents the computer program configuration, logic, coding, and corrections
• Provides formal hands on training
• Install and configure software on computers
• Analyzes and troubleshoots imaging and electronic processing issues
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through the Tarrant County College ( TCC ) Institute
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

Required Education, Experience, Certifications, Licensures

• Associate’s degree in computer science or related field and one (1) year of work experience in computerized systems, records management, project management or related field; or any equivalent combination of education, training, certification, and related experience

Desired Education, Experience, Certifications, Licensures

• Experience in Laserfiche document imaging and enterprise content management system

Knowledge, Skills and Ability

• Working knowledge of the document imaging systems, electronic records and content management system
• Knowledge of web design languages (JavaScript, HTML, CSS )
• Skilled in analysis, research, and technical writing
• Demonstrated knowledge of project management
• Ability to establish and maintain effective working relationships
• Proficient in standard office equipment and computer hardware / software applications
• Effective interpersonal and communications skills that include tact and diplomacy
• Effective organizational and planning skills to prioritize, implement, and manage multiple projects
• Attention to detail and accuracy of work, while staying focused for periods of time in an office environment
• Ability to write efficient correspondence and reports
• Ability to present information effectively to internal/external contacts
• Ability to read, analyze, and interpret college records (i.e., technical, financial, legal)

Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Special Instructions Summary

Posted

01/07/2022

Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact

Ken Smith

*

kenneth.smith@tccd.edu
Applicant Documents
Required Documents Optional Documents

1. Resume / Curriculum Vitae
2. Cover Letter
3. Unofficial Transcripts
4. Certification / License