Administrative Assistant, Office of Equality and Diversity

About Drexel

Drexel is one of Philadelphia's top 10 private employers, a comprehensive global research university and a major engine for economic development in the region. With over 24,000 students, Drexel is one of America's 15 largest private universities. Drexel has committed to being the nation’s most civically engaged university, with community partnerships integrated into every aspect of service and academics.

Job Summary

The Administrative Assistant in the Office of Equality and Diversity is responsible for helping to promote and support a welcoming, respectful, and safe environment and culture by assisting with administration of the office and serving as a front-line of communication with members of the University community. Successful candidates will be customer service oriented, effective at written and verbal communication, well-organized, and enjoy the opportunity to multi-task, take initiative to problem solve and to be proactive with limited supervision.

Essential Functions

• Provide administrative and clerical support to the professional staff in the Office of Equality and Diversity while complying with office procedures and confidentiality policies
• Answer incoming calls, greet visitors, and resolve issues in a courteous and timely manner
• Provide administrative and secretarial support with correspondence, reports, filing, database entry, accommodation letter renewals, and other administrative tasks
• Monitor office e-mail accounts to review and triage incident reports and ensure appropriate response
• Send correspondence to individuals requesting information or services as needed
• Maintain office records consistent with office protocols
• Maintain professional staff calendars, and schedule appointments
• Assist with OED events as needed
• Maintain an organized and professional work environment
• Other duties as assigned

Required Qualifications

• Bachelor’s Degree preferred but will consider equivalent experience
• 3 to 5 years of administrative experience
• Must be a team player, customer service driven, possess a strong work ethic, and have an understanding of the extreme importance of confidentiality
• Must be able to multi-task in a fast-paced office environment
• Excellent telephone manner
• Must be proficient with computer software applications (Word, Excel, and database management)
• Must possess excellent communication (oral and written), interpersonal, organizational, and analytical skills

Preferred Qualifications

• Experience in or knowledge of the disability resources field preferred
• Experience working in Higher Education or a customer service centered environment preferred

Physical Demands

• Typically sitting at a desk/table
• Typically standing, walking
• Lifting demands up to 25lbs

Location

University City, Philadelphia, PA

Additional Information

This position is classified as Non-Exempt with a salary grade of G. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

Advertised:Jan 6 2022 Eastern Standard Time
Applications close:Feb 6 2022 Eastern Standard Time