Bursar Coordinator

Job Summary:

 

This professional staff member reports to Associate Bursar for Operations and Technology and participates in efforts to increase the efficiency and effectiveness of Bursar operations and systems. Duties also include support of student information systems, including refunding, interface coordination, system upgrades, testing, and assisting with payroll deduction, departmental reporting, statistical analyses, and customer service and support. The Coordinator also may serve in a cross-functional capacity as representative for Bursar and Student Financial Assistance.

 

Duties/Physical Demands:

Participate in the analysis and implementation of processes and products that will increase the effectiveness and efficiency of the Bursar operations and systems.
Responsible for the production support of all student information systems, including:
Coordinating the interfaces and integrity of third party systems including ecommerce setup and maintenance.
Coordinating calendar events relative to system production, such as financial aid refunds.
Coordinating and running processes such as refunding, holds processing and payroll deduction charge file loading.
Assist with table setup and system security of the student information systems.
Perform various analyses using standard system reports, ad hoc reports and reports/queries against the student information, and information from outside service providers and other agencies to ensure data integrity.
Assists with troubleshooting, testing and implementing system enhancements and future software upgrades.
Develop departmental ad hoc and production support reports using university supported query/reporting and desktop tools to maintain statistical analysis of departmental operations. Assist bursar staff with development of reports for individual use; provide training for creating and using reports on an individual basis as needed.
Serve in a cross-functional capacity as representative for Bursar and Student Financial Services.
Continuous review (and updating) of Bursar web content on the One Stop website.
Performs other duties as assigned

 

Minimum Qualifications:

Associate's degree with a major in accounting, finance, business information systems or a systems-related field, or three years experience in a bursar or equivalent office

Demonstrated experience with reporting tools and desktop tools, with proficiency in report writing and data analysis, and an understanding of relational databases.

 

Desired Qualifications:

Bachelor's degree. Experience with Ellucian Banner, Oracle BI, Formstack, Slate, SQL, and knowledge of Student Financial Assistance rules/regulations highly desired

 

Knowledge, Skills and Abilities

Applicants must have strong critical thinking, analysis and problem solving, and PC skills, and the demonstrated ability to communicate across multiple constituencies: students, vendors, employees, and other departments. Must be detail-minded, organized, and must possess excellent written and verbal communication skills; must have the ability to handle numerous tasks, assign priorities, and handle confidential information; must have the ability to establish working relationships with co-workers, supervisors, university personnel, and students. Must be a self-starter. Must be willing to learn and think outside of the box to solve problems creatively.

 

Working Conditions/Physical Demands:

 

Special Instructions to Applicants:

 

 

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.   As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223. Labor Law Posters for Applicants: Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). Date to Begin Screening Applicants:

 

 

Benefits Eligible:

Yes