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Associate Vice Chancellor of Student Success

Western Carolina University
North Carolina, United States
Salary Not specified
Posted Date
Jan 6, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Chief Academic Officers & Vice Presidents
Employment Level
Employment Type
Full Time
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Western Carolina University seeks candidates for the Associate Vice Chancellor for Student Success (AVCSS). Reporting to the Provost, this senior academic leadership position leads a dynamic, committed team of professionals in the Advising Center, the Retention Office, Student Transitions, the Office of Accessibility Resources, the Writing and Learning Commons, and the Math Tutoring Center.

The AVCSS, in collaboration with faculty, staff, and leadership across the university, is specifically responsible for:

  • Leading the university in increasing retention and graduation rates at both strategic and operational levels.
  • Championing and leading the development, implementation, and evaluation of student success programs.
  • Leading in exploration, innovation, and adaptation of student success best practices.
  • Creating and advocating for student success across the university in support of and to enhance diversity.
  • Overseeing academic intervention programs for at-risk students.
  • Integrating practices that have been successful with special populations to support all students.
  • Mentoring and providing professional development for unit leaders and staff.
  • Coordinating and supporting academic advising processes and programs.
  • Partnering with Faculty Senate and with the Student Government Association on university-wide student success initiatives.
  • Working closely with the Vice Chancellor for Student Affairs and affiliated units to coordinate holistic student learning and support.
  • Serving as the Academic Affairs lead on academic ceremonies such as convocation and commencement.
  • Serving as a liaison with other state institutions and the University of North Carolina System Office on issues of student success, retention, and graduation.


An earned doctorate from a regionally accredited university.

Successful leadership experience in higher education, especially in the areas of student success and retention.

Proven ability to collaborate with faculty and staff across the university on student success initiatives.

A demonstrated commitment to diversity, equity, and inclusion for all members of the campus community.

Excellent oral and written communications skills.

Preferred qualifications include administrative experience in a position related to student success at a regional comprehensive university, including academic planning and supervision, supporting, and enhancing student diversity, developing effective assessment strategies, and budgetary planning and management.

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

Proper documentation of identity and employability are required at the time of employment. Final candidates for employment are subject to a criminal background check. 

Applications will be accepted online only through the WCU employment system at

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