Instructional Support Technician
- Employer
- University at Buffalo
- Location
- New York, United States
- Salary
- Salary Not Specified
- Date posted
- Jan 5, 2022
View more
You need to sign in or create an account to save a job.
Job Details
Position Summary
The Buffalo Educational Opportunity Center ( BEOC ) seeks an Instructional Support Technician to provide a high level of support to the students, faculty and staff at the BEOC .
This position supports the technology infrastructure within the BEOC as it interacts with the University at Buffalo IT staff. The candidate will be required to be actively involved in all aspects of the BEOC technical operations. Candidates will be expected to work in a highly effective manner in areas concerning both day-to-day operations as well as on both short-term and long-term projects.
Duties will include but are not limited to the following items:
Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages .
About UB
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo .
Minimum Qualifications
Preferred Qualifications
For more information, click the "How to Apply" button.
The Buffalo Educational Opportunity Center ( BEOC ) seeks an Instructional Support Technician to provide a high level of support to the students, faculty and staff at the BEOC .
This position supports the technology infrastructure within the BEOC as it interacts with the University at Buffalo IT staff. The candidate will be required to be actively involved in all aspects of the BEOC technical operations. Candidates will be expected to work in a highly effective manner in areas concerning both day-to-day operations as well as on both short-term and long-term projects.
Duties will include but are not limited to the following items:
- Implement, maintain and support all technology-based needs of the Buffalo Educational Opportunity Center including both hardware and software platforms.
- Duties to include co-managing support relationships with Center personnel as well as with Center customers and outside vendors.
- Coordinate repair, replacement and upgrades of all technology. Candidate will also be responsible for overseeing the digital signage in the BEOC .
- Responsible to oversee, maintain and coordinate with appropriate university personnel for the support and maintenance of the VoIP, analog phones, workstations, and tablets.
- Provide application training and support for Center staff. Applications include both commercial products (e.g. Microsoft Office Suite, Adobe products, etc.) as well as systems specific to the Buffalo Educational Opportunity Center.
- Make recommendations and implement processes and equipment to advance the mission of the Buffalo Educational Opportunity Center to ensure that the Center’s technology resources are kept current, effective, and secure.
Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages .
About UB
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo .
Minimum Qualifications
- Bachelor’s Degree.
- Two (2) or more years of technical or related experience.
- Skilled in planning, design, installation, testing, and modification of basic systems or supporting subsystems.
- Ability to communicate technical information to non-technical personnel.
Preferred Qualifications
- Master’s Degree.
- Experience working with and troubleshooting electronic equipment.
- Knowledge and experience with card access systems.
- Experience with VOIP and analog phones.
For more information, click the "How to Apply" button.
Company
UB is New York’s largest public university, one of America’s leading research universities and a flagship in the SUNY system.
UB is a top 40 university in a top city in which to attend college, and with more than 1,300 acres across three unique campuses, there is always something new to explore. Regular shuttle service takes students between North Campus and South Campus, and the Downtown Campus is easily accessible by Metro Rail
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert