International Admissions Officer

This position manages the recruitment of prospective international students, facilitates admission requirements and provides support and guidance to prospective students throughout the enrollment and visa procurement process.

Essential Job Functions/Primary Responsibilities :

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Facilitates all enrollment activities for students pursuing enrollment into the University.
• Provides continuous customer service to all students at every stage of their application
• Counsels prospective applicants on the admissions process via online and in person appointments, phone, email, text and social media including, but not limited to WeChat and Facebook
• Main point of contact with the University's contracted international recruitment firm
• Confirms enrollments and tuition, housing & fee payments of new students so 3^rd party vendors are compensated appropriately
• Develops and maintains a consistent communication plan for international students for every stage of the enrollment funnel
• Oversees the collection application materials and reviews complete applications for admission based on the criteria set by the University
• Manages the I-20 process from the time of acceptance through the point the student passes their visa interview as a designated school official (DSO).
• Monitors the International email account and Slate text messaging system
• Schedule and present in a webinar series throughout the course of the year on topics including, but not limited to, program specific benefits/opportunities, application process, I-20 process, arrival to campus and student life
• Schedule and execute supplementary orientation for international students in concert with orientation set for the domestic population
• Assist with student events on campus including, but not limited to Orientation, Open House and Accepted Student Days.
• Recruit, administer, hire and manage International Student workers.
• Conducts all work in a safe manner and all work safety practices are followed.

Other Functions :

• Performs similar or related work as required, directed or as situation dictates.
• Continues professional development and training; keeps current with trends.
• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill :

• Extensive high touch customer service skills
• Communication and active listening skills
• Collaborative skills
• Problem solving skills
• Knowledge of all University academic programs, policies and procedures
• Proficient in MS Office, Slate/Datatel and WeChat
• Ability to work well in a fast-paced team environment

Qualifications

Education, Training and Experience :

• Bachelor’s degree
• 3 years of experience in international admissions in a post-secondary educational environment or sales and customer service experience.

Special Requirements:

• Valid Driver’s License & Insured Vehicle

Physical and Mental Requirements :



Work Environment None Under 1/3 1/3 to 2/3 Over 2/3 Outdoor Weather Conditions X Work with fumes or airborne particles X Work near moving mechanical parts X Risk of electrical shock X Vibration X



Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3 Standing X Walking X Sitting X Talking & Hearing X Using hands/fingers to handle/feel X Climbing or balancing X Bending, pulling, pushing X Driving X



Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3 Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 75 pounds X Up to 100 pounds X Over 100 pounds X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

X Distance vision (i.e. clear vision at 20 feet or more)

X Color vision (i.e. ability to identify and distinguish colors)

X Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

X Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

NOTE: The above description is intended to describe the general nature and level of work to be performed by the International Admissions Officer. It is not intended to be an exhaustive list of all responsibilities of the position. You will devote your full time and best efforts to the performance of your various job duties and will observe any and all policies, rules and regulations that the University may now have or shall hereafter establish.