Access Services Technician

Access Services Technician

Job no: 528738
Work type: Classified Staff
Location: Eugene, OR
Categories: Administrative/Office Support, Library

Department: UO Libraries
Classification: Library Technician 2
Appointment Type and Duration: Regular, Ongoing
Salary: $15.80 - $23.12 per hour
FTE: 1.0
Review of Applications Begins
Position closes January 24, 2022
Special Instructions to Applicants
Along with your online application, please upload a cover letter stating your interest and qualifications for the position.
Department Summary
About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University's educational, research, and public service mission. Our purpose is to actively support the student learning experience, enable the creation and stewardship of knowledge, and contribute to advancements in teaching, research, scholarship, and public service. With a focus on equity in service, we strive to create a powerful learning community and a welcoming space where all library patrons can access the information necessary to achieve their personal and professional goals.

About Research, Instruction, and Access Services:
The Research, Instruction, and Access Services Division (RIAS) supports UO students and faculty by building and delivering relevant collections and services; facilitating access to local and remotely-held library resources; implementing and participating in innovative outreach and engagement activities; providing online and face-to-face information and data literacy instruction; and promoting access to affordable course materials. RIAS encompasses six major service areas: Access Services, Data Services, E-learning and Open Education Resources, Research and Instructional Services, Undergraduate Engagement, and five Branch Libraries. This position has various assignments that span across the Access Services Department and Data Services Department.
Position Summary
UO Libraries is seeking a motivated, service-oriented individual to join the Research, Instruction, and Access Services Division. This Library Technician 2 position provides public service at the Knight Library Checkout & Reserves Desk; assists in coordinating and supporting Knight Library's Aerial Photography Research Services; and communicates with patrons, colleagues, and business partners via e-mail, telephone, video conferencing, and face-to-face. The individual in this position also assists departmental management in the training and oversight of Library Technician 1 (LT1) employees and student assistants.
Minimum Requirements

• Two years of library experience within the last five years OR,
  
• Associates degree (or equivalent 72 quarter hours or 48 semester hours), and one year of library experience within the last five years; OR,
  
• An equivalent combination of current library experience, training and/or education in related fields;
  
• AND, proficiency in multiple library-specific computer applications (e.g., integrated library systems, database applications, institutional repository, content management systems).
  Professional Competencies
  
• Ability to consistently provide professional and user-focused customer service.
  
• Ability to communicate effectively in writing and verbally with library patrons, colleagues, and business partners.
  
• Ability to complete tasks that require extreme detail and precision.
  
• Ability to work independently and as a team member to balance workloads and meet deadlines.
  
• Ability to troubleshoot technological, procedural, and other types of problems.
  
• Ability to remain current in, interpret, determine compliance with, and enforce policies, procedures, guidelines, and regulations in a rapidly changing environment.
  
• Ability to work within and foster a diverse work environment.
  Preferred Qualifications
  
• Experience providing public service in a busy environment.
  
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
  
• Experience using or working with aerial photography and/or cartographic material.
  
• Experience using GIS mapping software.
  
  FLSA Exempt: No
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
  
  University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/528738/access-services-technician jeid-04355352f979094084669c357c037a6e