Operations Manager, Equipment Distribution Center
Target Hire Date
Join our community and experience Emerson College!
Guide the daily vending of media production equipment at Emerson
College. Be our operational expert for technical questions and
concerns during equipment check-outs.
The Operations Manager, Equipment Distribution Center is
responsible for guiding the daily vending of media production
equipment at Emerson College. The Operations Manager, EDC is an
expert operational resource for customers during checkouts,
supporting technical questions and concerns. Additionally, the
Operations Manager directly supervises two full-time employees and
shares the responsibility of managing approximately fifty student
Your Team: Emerson
College's Equipment Distribution Center
(EDC) serves the
students, faculty, and staff of Emerson College by vending media
production equipment and support services for curricular use. The
mission of the EDC is to ensure that its customers have timely
access to production equipment in good working order and to provide
high-quality technical and operational services in support of their
curricular projects. Learn
more about us.
Manager, Equipment Distribution Center
Your Direct Reports:
Your Student Workers:
Visual and Media Arts production faculty,
Journalism faculty, Media Technologies and Production Technical
Your Key Responsibilities:
Your Other Responsibilities:
- Supervise and perform the daily operations of the EDC,
primarily related to the vending of film and video equipment.
Supervision includes the scheduling of field equipment, ensuring
all components are present and in good working order, and
generation of repair tickets. Additionally, the Operations Manager
performs equipment checkouts from start to finish for student and
faculty customers, including retrieval of equipment from the
storage area and walk through of equipment setup and operation.
Duties involve the frequent moving and lifting of heavy
- Directly manage the Day and Evening Operations Supervisors
though day-to-day work assignments and providing strategic
direction under the guidance of the Manager, EDC.
- Hire, train, and manage a staff of more than fifty students.
Daily supervision of student staff is shared with other EDC full
time staff. Develop and refine training initiatives for student
- Coordinate advanced-level equipment and faculty
- Assist the EDC Manager and faculty in the research of new
production technology initiatives and develop an implementation
plan from kit configuration through purchase to final deployment.
Assist in final equipment deployment.
- Identify key pieces of high demand equipment that is unable to
circulate and work with the EDC Manager, Quality Control Manager
and engineering department to ensure that lost equipment is
replaced and damaged equipment is repaired in a timely
- Working with the EDC Manager, propose, develop, and implement
operational, facility and workflow enhancements.
- Collect fines for lost, damaged or stolen equipment and update
the vending database to reflect these transactions.
- Stay current with media production equipment and industry
trends by attending local vendor presentations and demonstrations,
industry conference wrap-ups, on-site vendor demonstrations, and
reading industry literature in order to better inform upcoming
technology requests and purchases, as well as better support end
users with their operational questions.
- Provide equipment-related instruction and support to faculty,
staff and students as needed.
- All other duties as assigned
You'll be preferred if you have:
- Deep knowledge of and expertise with various types of film and
video equipment. Focus includes but is not limited to: film
cameras, digital cinema cameras, DSLRs, ENG/EFP cameras, and
lighting and grip equipment.
- 3-5 years of experience at an educational or private equipment
rental or repair facility.
- Must be a detail-oriented self-starter with ability to work in
a high demand and fast paced academic environment.
- Ability to react quickly to complex challenges and improvise
- Must have strong customer service and written and verbal
- G-Suite & /or Microsoft Office knowledge
- Ability to communicate in a clear and concise manner that is
appropriate to the audience.
- BA/BS degree required.
- WebCheckout or similar equipment scheduling and ticketing
- Basic equipment repair.
- Supervision of at least one full time employee.
- Film and/or television production experience
- Service floor, equipment warehouse, and usual office
- Ability to lift and move objects that are 50 lb. or
Grade of Position: A16E
Scheduled Weekly Hours: 36.25
Hiring Range: $62,600.00 - $65,600.00
To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Operations-Manager--Equipment-Distribution-Center_JR003260
Emerson College is the nation’s only four-year institution
dedicated exclusively to majors in communication and the arts in a
liberal arts context. Its main campus is located in the center of
the dynamic multicultural city of Boston, in close proximity to
major publishing houses, arts institutions, and research centers.
The college also has campuses in Los Angeles and the Netherlands.
Emerson College enrolls over 4,300 graduate and undergraduate
students from more than 70 countries and all 50 states.
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experience by providing students with the opportunity to learn from
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of the intercultural competencies necessary for meaningful
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