The Registrar’s Office
invites applications for a
Computer Systems Analyst II
to join their team. This
position will serve as the lead project manager for all facets of
the back end of online academic program development including
course creation, scheduling, and registration management. The
Computer Systems Analyst II will serve as the chief liaison between
the Registrar’s Office (RO), Wiley personnel, various academic
departments, the Graduate School, Financial Aid, Admissions,
Business Services, Information Technology, and UMOnline. This
position will work with and support all RO managed software
applications (Banner, DegreeWorks, InfoGriz, Coursedog, Credly,
Quottly, Ellucian Workflow, Ellucian Document Management System,
etc.). Support of these systems includes full lifecycle software
development and project management as it pertains to online
academic programs from needs assessment, functional design, data
integration, testing, procedure development, training, SQL report
development and program assessment.
The Computer Systems Analyst II will work closely with technical
staff from other areas on campus (e.g. IT/Enterprise Information
Systems (EIS), various Student Affairs and Student Success programs
and services, and Banner Module Owners (Mod Squad, etc.), as well
as employees from relevant partner administrative units.
Key duties and responsibilities include:
- Oversee all administrative aspects of online program
development from admissions through graduation.
- Provide technical expertise to other employees of the
- Approve and manage Banner security profiles for Wiley personnel
and/or other third-party vendors.
- Oversee cross-sector badging, micro-credential, and certificate
awarding and transcription
- Represent the interest for the Office of the Registrar on
various committees and advises on issues concerning online program
logistics, policies, and procedures.
- Assist in room scheduling and registration personnel.
- Delegate tasks and ensure deadlines are met for
Upon completion of training, the incumbent will have:
- Familiarity with the University of Montana, the University's
policies, procedures, and best practices, and working within a
higher education setting in general.
- Ability to work through ambiguities, bridge gaps, and lead
collaborative efforts across multiple sectors.
Minimum Required Experience
- Knowledge of project management and analysis strategies and
- Knowledge of data management, systems design and development,
application development, web development, and maintenance.
- Knowledge and experience in client relations while providing
positive customer service.
- Strong communication, organization, management, and
- Demonstrated ability to complete projects on time.
- Strong ability to work in a team of diverse individuals and to
share knowledge with peers, as well as ability to work
- Ability to exercise sound judgment and decision-making.
- Strong ability to analyze, troubleshoot, and quickly identify
problems and find solutions.
- Effective oral and written communication skills.
- Demonstrated knowledge and experience in relational databases
such as Oracle and Microsoft Access with ability to learn others
such as SQL, SQL+, PL/SQL, and SQL Server.
- Knowledge and experience in computer testing techniques when
applied to complex and large systems.
- Proficiency with web content management
- High School diploma and two (2) years of experience or an
equivalent combination of education and experience.
About the Registrar’s Office and UM
- Bachelor’s degree plus three (3) years of relevant experience,
or an equivalent combination of education and experience.
- Experience with Ellucian products (Banner, Degree Works,
- Project Management Professional (PMP) Certification
The Registrar’s Office is a central component of the academic
mission of University of Montana, providing formal validation of
teaching and learning on this campus. The Registrar is the official
custodian of student academic records, and the office is legally
required to maintain past, present, and future unabridged academic
records. The Registrar’s staff plans and conducts student
registration, maintains and updates academic records, interprets
and applies academic policies, certifies eligibility for associate
and baccalaureate degrees, determines resident fee classification
for tuition purposes, schedules all academic classes and classroom
facilities, maintains, processes, and provides support for academic
grading and advising, verifies enrollment and degrees awarded,
plans and directs commencement ceremonies, and determines
eligibility for student participation in athletics, extracurricular
and honor society activities. The Registrar’s Office establishes a
singularly unique relationship with students over the passage of an
academic career. Beginning with new student orientation,
interactions continue with continuing & returning students
during enrollments and graduation, and those relationships
reinforce a reliable connection and resource for alumni who request
official verification of academic records, degree(s) earned, and/or
The University of Montana is flagship, research institution with
approximately 10,000 undergraduate and graduate students. It is
located in Missoula, a culturally vibrant community of about
75,000, surrounded by mountains and three rivers converge. Abundant
recreational opportunities in surrounding state and national
forests and nearby Glacier National Park and Yellowstone National
Park complement a thriving intellectual atmosphere. The University
of Montana offers eligible employees a generous benefits package
that positively separates UM from other local employers and offers
many programs and policies to support work-life balance for its
The University of Montana is an Affirmative Action/Equal
Opportunity employer and has a strong institutional commitment to
the principle of diversity in all areas. In that spirit, we are
particularly interested in receiving applications from a broad
spectrum of qualified people who would assist the University in
demonstrating its five priorities for action
: Place student
success at the center of all we do; drive excellence and innovation
in teaching, learning, and research; embody the principle of
“mission first, people always"; partner with place; and proudly
tell the UM story.
To learn more about the University of Montana, please visit the
Position Title: Computer Systems Analyst II
Position Number: NEW
Department: Registrar’s Office
Full-time, 1.0 FTE (40 Hours a week), Monday
through Friday 8:00 am to 5:00 pm, 12 months/year.
–The position is grant funded
through the New Learner Initiative Grant for two (2) years, with
the possibility for extension. Current employee’s rate of pay for
this position will be determined by the staff compensation plan and
will minimally be this posted salary. For questions and details
regarding the staff compensation plan, email the
Six months minimum
Benefits Include :
package, mandatory retirement plan, partial tuition waiver, and
Criminal Background Investigation is required prior to the Offer of
Employment In accordance with University regulations, finalists for
this position will be subject to criminal background
investigations. ADA/EOE/AA/Veteran's Preference
accommodations are provided in the hiring process for persons with
disabilities. For example, this material is available in
alternative format upon request. As an Equal
Opportunity/Affirmative Action employer, we encourage applications
from minorities, veterans, and women. Qualified candidates may
request veterans’ or disabilities preference in accordance with
state law. References:
References not listed on the
application materials may be contacted; notice may be provided to
the applicant. Testing:
Individual hiring departments at UM
may elect to administer pre-employment tests, which are relevant to
essential job functions. Employment Eligibility:
Employees must be eligible and show employment eligibility
verification by the first date of employment at UM, as legally
required (e.g., Form I-9).
How to Apply
Extended Priority Application Date: Thursday, February
10, 2022 by 11:59 PM (Mountain Time)
Complete applications received by the ‘Priority Application Date’
will be guaranteed consideration. The position will remain open
until filled. Candidates are required to submit the following
materials online via "New Resume/CV" button below
*Please note, only five (5) attachments allowed per application.
Please combine documents accordingly.
A complete application Includes:
- Letter of Interest – addressing your qualifications and
experience related to the stated required skills for the position.
A general letter salutation such as “Dear Search Committee” or
“Dear Hiring Manager” is acceptable.
- Detailed Resume – listing education and describing work
- Professional References – names and contact information
for three (3) professional references.
- Project Management Professional (PMP) Certificate – if
Montana, United States