Computer Systems Analyst II, Registrar's Office

The Registrar’s Office invites applications for a Computer Systems Analyst II to join their team. This position will serve as the lead project manager for all facets of the back end of online academic program development including course creation, scheduling, and registration management. The Computer Systems Analyst II will serve as the chief liaison between the Registrar’s Office (RO), Wiley personnel, various academic departments, the Graduate School, Financial Aid, Admissions, Business Services, Information Technology, and UMOnline. This position will work with and support all RO managed software applications (Banner, DegreeWorks, InfoGriz, Coursedog, Credly, Quottly, Ellucian Workflow, Ellucian Document Management System, etc.). Support of these systems includes full lifecycle software development and project management as it pertains to online academic programs from needs assessment, functional design, data integration, testing, procedure development, training, SQL report development and program assessment.

The Computer Systems Analyst II will work closely with technical staff from other areas on campus (e.g. IT/Enterprise Information Systems (EIS), various Student Affairs and Student Success programs and services, and Banner Module Owners (Mod Squad, etc.), as well as employees from relevant partner administrative units.

Key duties and responsibilities include:

• Oversee all administrative aspects of online program development from admissions through graduation.
• Provide technical expertise to other employees of the Registrar’s Office.
• Approve and manage Banner security profiles for Wiley personnel and/or other third-party vendors.
• Oversee cross-sector badging, micro-credential, and certificate awarding and transcription
• Represent the interest for the Office of the Registrar on various committees and advises on issues concerning online program logistics, policies, and procedures.
• Assist in room scheduling and registration personnel.
• Delegate tasks and ensure deadlines are met for project(s).

Upon completion of training, the incumbent will have:

• Familiarity with the University of Montana, the University's policies, procedures, and best practices, and working within a higher education setting in general.
• Ability to work through ambiguities, bridge gaps, and lead collaborative efforts across multiple sectors.

Required Skills

• Knowledge of project management and analysis strategies and activities.
• Knowledge of data management, systems design and development, application development, web development, and maintenance.
• Knowledge and experience in client relations while providing positive customer service.
• Strong communication, organization, management, and multitasking skills.
• Demonstrated ability to complete projects on time.
• Strong ability to work in a team of diverse individuals and to share knowledge with peers, as well as ability to work independently.
• Ability to exercise sound judgment and decision-making.
• Strong ability to analyze, troubleshoot, and quickly identify problems and find solutions.
• Effective oral and written communication skills.
• Demonstrated knowledge and experience in relational databases such as Oracle and Microsoft Access with ability to learn others such as SQL, SQL+, PL/SQL, and SQL Server.
• Knowledge and experience in computer testing techniques when applied to complex and large systems.
• Proficiency with web content management

Minimum Required Experience

• High School diploma and two (2) years of experience or an equivalent combination of education and experience.

Preferred Qualifications

• Bachelor’s degree plus three (3) years of relevant experience, or an equivalent combination of education and experience.
• Experience with Ellucian products (Banner, Degree Works, Workflow)
• Project Management Professional (PMP) Certification

About the Registrar’s Office and UM

The Registrar’s Office is a central component of the academic mission of University of Montana, providing formal validation of teaching and learning on this campus. The Registrar is the official custodian of student academic records, and the office is legally required to maintain past, present, and future unabridged academic records. The Registrar’s staff plans and conducts student registration, maintains and updates academic records, interprets and applies academic policies, certifies eligibility for associate and baccalaureate degrees, determines resident fee classification for tuition purposes, schedules all academic classes and classroom facilities, maintains, processes, and provides support for academic grading and advising, verifies enrollment and degrees awarded, plans and directs commencement ceremonies, and determines eligibility for student participation in athletics, extracurricular and honor society activities. The Registrar’s Office establishes a singularly unique relationship with students over the passage of an academic career. Beginning with new student orientation, interactions continue with continuing & returning students during enrollments and graduation, and those relationships reinforce a reliable connection and resource for alumni who request official verification of academic records, degree(s) earned, and/or transcripts.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.



To learn more about the University of Montana, please visit the links below.

• University of Montana
• Video: Mission First, People Always
• UM on YouTube

Position Details

Position Title: Computer Systems Analyst II

Position Number: NEW

Department: Registrar’s Office

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.

Salary: $23.84/hr –The position is grant funded through the New Learner Initiative Grant for two (2) years, with the possibility for extension. Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Extended Priority Application Date: Thursday, February 10, 2022 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online via "New Resume/CV" button below

*Please note, only five (5) attachments allowed per application. Please combine documents accordingly.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience.
3. Professional References – names and contact information for three (3) professional references.
4. Project Management Professional (PMP) Certificate – if applicable

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular