The Behavioral Intervention Team (BIT)/Academic Care Team (ACT)
Case Manager coordinates campus support systems and resources to
students involved in the behavioral intervention and academic care
process. As a member of BIT/ACT, the Case Manager assists with the
overall case management by triaging referrals, coordinating
interventions, and tracking students’ completion of
recommendations. This position works closely with the Division of
Student Engagement, Academic Affairs and community support systems
in coordinating a response that balances the needs of individual
students with the safety and welfare of the Fort Lewis College
- Bachelor’s degree in Social Work, Public Health, Psychology,
Higher Education Administration, Student Affairs, Administration,
or closely related field.
- Understanding of the application of FERPA, medical privacy
guidelines, and other applicable laws and policies.
- Ability to work independently as well as part of a team.
- Excellent listening, problem solving and critical thinking
- Excellent communication skills, both oral and
- Master’s degree in Social Work, Public Health, Counseling,
Higher Education Administration, Student Affairs, or closely
- Experience in detailed record keeping and maintaining
- Experience working in a college/university setting.
- Experience providing case management support.
- Knowledge of crisis management skills and demonstrated ability
in applying to highly sensitive and emotional conversations.
- Knowledge and utilization of the Maxient database system or
other electronic case management platforms.
- Ability to take initiative and to balance multiple
- Experience and ability in working with marginalized and
- Ability to professionally interact with and respond to staff,
faculty, students, parents, community partners, and
- Intermediate level of proficiency using Microsoft Office
- Fluent in Spanish or a Native American language.
- Support a caseload of students who benefit from a systems
approach to student success, wellness, and retention.
- Triage referrals, schedule and coordinate interventions, assist
in care plan development, carry out team recommendations for
- Work closely with Counseling and Psychological Services,
Housing and Student Conduct, Title IX, the Academic Care Team and
various campus resources on the coordination and enhancement of
referrals and services.
- Serve as the primary liaison with students who become part of
the BIT/ACT process and inform parents, faculty, and other
stakeholders of needed information according to their relationship
to the student.
- Communicate with parents, families, and/or designated emergency
contacts as appropriate regarding significant mental health
emergencies, including suicide attempts, hospitalizations,
- Document casework for students of concern and ensure
information sharing procedures comply with FERPA and University
- Assist with campus-wide trainings on identifying and responding
to students of concern, creating a community of care, and goals of
the BIT/ACT teams for individuals and the college.
- Identify the network of on and off campus services to assist
- Provide timely communication with the BIT/ACT members
and other college administrators regarding students of
- Track data and lead assessment strategies to ensure programs
and services are effective.
- Provide support and consultation to the faculty and staff
involved when students of concern are referred.
- Other duties as assigned.
The work environment characteristics described here are
representative of those that an employee can expect while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
- Moderate noise (i.e. business office with computers, phone, and
printers, light traffic).
- Ability to work in a confined area.
- Ability to sit at a computer terminal for an extended period of
Equivalent to $45,000 a year with a comprehensive
benefits package which will be paid
to our biweekly pay schedule.
A complete application packet includes:
- Cover letter addressing interest and qualifications for the
- Include details regarding how your personal and professional
experiences allow you to encourage an environment grounded in
equity and inclusion. “How do you envision contributing to
Fort Lewis College’s commitment to equity and inclusion?”
- Names and contact information for three current, professional
Submit materials as one PDF file via email
Application materials received by
January 18, 2022, will receive full
Position will remain open until
The successful candidate will be
required to submit original, official college
transcripts, and pass a background
check. A final job offer is
contingent upon the satisfactory review of the driving record by
the College insurance agent and the satisfactory driving record
must be maintained in order to drive a campus
The College and
Lewis College, a public institution located in Durango, Colorado,
offers degree programs in arts, business, education, health fields,
humanities, social and natural sciences, and teacher education. Our
inspiring mountain campus is located atop a scenic mesa overlooking
historic Durango and situated between the San Juan Mountains and
the desert Southwest. We are committed to accessible and
high-quality baccalaureate education, and our hallmarks are
remarkably close relationships between students and faculty, the
freedom of intellectual exploration, and the challenge of
experiential learning. Our 3,300 students come from 48 states, 17
countries, with 36% Native American and Alaska Native backgrounds,
and 11% Hispanic backgrounds. Durango is a thriving multicultural
community of 18,500 set along the beautiful Animas River Valley.
Averaging 300 sunny days per year, the community is known for its
outdoor lifestyle and friendly, festive atmosphere. Durango is also
the cultural and economic hub of the Four Corners region, rich in
dining, shopping, and entertainment, and linked with airline
service to hubs in Denver, Phoenix, and Dallas.
Fort Lewis College does not discriminate on the basis of race,
age, color, religion, national origin, sex*, disability, sexual
orientation, gender identity, gender expression, family or domestic
status, political beliefs, veteran status, pregnancy, or genetic
information. Accordingly, equal opportunity for employment shall be
extended to all persons. The College shall promote equal
opportunity, equal treatment, and affirmative action efforts to
increase the diversity of students, faculty, and staff. The College
is dedicated to building a culturally diverse and pluralistic
faculty and staff committed to teaching and working in a
multicultural environment. To file a report, get resources, read
policies, or make an appointment, See www.fortlewis.edu/CARE.
Questions about Title IX sex discrimination? Other discrimination
questions? Office of the Title 9 Coordinator
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7241 email@example.com
of the Equal Opportunity Coordinator
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182 firstname.lastname@example.org
Information about Fort Lewis College’s alcohol and drug policy,
sexual assault policy, campus security policies, campus crime
statistics, fire safety procedures and fire statistics, and
campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies
are available upon request.
* Title IX of the Education Amendments of 1972 and Part 106 of
the Code of Federal Regulations (CFR) prohibit discrimination on
the basis of sex, including in admission and employment. Inquiries
about the application of Title IX and CFR 106 to Fort Lewis College
may be directed to FLC's Title IX Coordinator and/or to the
Assistant Secretary for Civil Rights of the Department of
Any person with a disability as defined by the ADA Amendments
Act of 2008 (ADAAA) may be provided a reasonable accommodation upon
request to enable the person to complete an employment assessment.
To request an accommodation, please contact Kristin Polens by phone
970-247-7459 or email email@example.com at
least five business days before the assessment date to allow us to
evaluate your request and prepare for the accommodation. You may be
asked to provide additional information, including medical
documentation, regarding functional limitations and type of
accommodation needed. Please ensure that you have this information
available well in advance of the assessment date.