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Case Manager (Temporary Position)

Fort Lewis College
Colorado, United States
$45,000.00 - $45,000.00
Posted Date
Dec 21, 2021

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Position Type
Administrative, Student Affairs, Health Services, Student Activities & Services
Employment Level
Employment Type
Full Time
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Position Summary

The Behavioral Intervention Team (BIT)/Academic Care Team (ACT) Case Manager coordinates campus support systems and resources to students involved in the behavioral intervention and academic care process. As a member of BIT/ACT, the Case Manager assists with the overall case management by triaging referrals, coordinating interventions, and tracking students’ completion of recommendations. This position works closely with the Division of Student Engagement, Academic Affairs and community support systems in coordinating a response that balances the needs of individual students with the safety and welfare of the Fort Lewis College community.

Minimum Qualifications
  • Bachelor’s degree in Social Work, Public Health, Psychology, Higher Education Administration, Student Affairs, Administration, or closely related field.
  • Understanding of the application of FERPA, medical privacy guidelines, and other applicable laws and policies.
  • Ability to work independently as well as part of a team.
  • Excellent listening, problem solving and critical thinking skills.
  • Excellent communication skills, both oral and written. 
Preferred Qualifications
  • Master’s degree in Social Work, Public Health, Counseling, Higher Education Administration, Student Affairs, or closely related field. 
  • Experience in detailed record keeping and maintaining documents.
  • Experience working in a college/university setting.
  • Experience providing case management support.
  • Knowledge of crisis management skills and demonstrated ability in applying to highly sensitive and emotional conversations.
  • Knowledge and utilization of the Maxient database system or other electronic case management platforms.
  • Ability to take initiative and to balance multiple priorities.
  • Experience and ability in working with marginalized and vulnerable populations.
  • Ability to professionally interact with and respond to staff, faculty, students, parents, community partners, and administration.
  • Intermediate level of proficiency using Microsoft Office 365.
  • Fluent in Spanish or a Native American language. 
Major Responsibilities
  • Support a caseload of students who benefit from a systems approach to student success, wellness, and retention.
  • Triage referrals, schedule and coordinate interventions, assist in care plan development, carry out team recommendations for referrals etc.
  • Work closely with Counseling and Psychological Services, Housing and Student Conduct, Title IX, the Academic Care Team and various campus resources on the coordination and enhancement of referrals and services.
  • Serve as the primary liaison with students who become part of the BIT/ACT process and inform parents, faculty, and other stakeholders of needed information according to their relationship to the student.
  • Communicate with parents, families, and/or designated emergency contacts as appropriate regarding significant mental health emergencies, including suicide attempts, hospitalizations, etc.
  • Document casework for students of concern and ensure information sharing procedures comply with FERPA and University policy.
  • Assist with campus-wide trainings on identifying and responding to students of concern, creating a community of care, and goals of the BIT/ACT teams for individuals and the college.
  • Identify the network of on and off campus services to assist students.
  • Provide timely communication with the BIT/ACT members and other college administrators regarding students of concern.
  • Track data and lead assessment strategies to ensure programs and services are effective.
  • Provide support and consultation to the faculty and staff involved when students of concern are referred.
  • Other duties as assigned.
Work Conditions

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time.

Equivalent to $45,000 a year with a comprehensive benefits package  which will be paid out according to our biweekly pay schedule.  

Application Process
A complete application packet includes:

  • Cover letter addressing interest and qualifications for the position
    • Include details regarding how your personal and professional experiences allow you to encourage an environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?”
  • Resume
  • Names and contact information for three current, professional references

Submit materials as one PDF file via email to:

Application materials received by January 18, 2022, will receive full consideration.

Position will remain open until filled.

The successful candidate will be required to submit original, official college transcripts, and pass a background check. A final job offer is contingent upon the satisfactory review of the driving record by the College insurance agent and the satisfactory driving record must be maintained in order to drive a campus vehicle.


The College and the Community

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas.

Equal Opportunity

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See

Questions about Title IX sex discrimination? Other discrimination questions? Office of the Title 9 Coordinator
Molly Wieser
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7241 Office of the Equal Opportunity Coordinator
David Pirrone
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

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