Program Manager for Events and Operations

Program Manager for Events and Operations

Job no: 528709
Work type: Officer of Administration
Location: Eugene, OR
Categories: Administrative/Professional, Development

Department: University Advancement
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with experience
Compensation Band: OS-OA05-Fiscal Year 2021-2022
FTE: 1.0
Application Review Begins
January 10, 2022; position open until filled.
Special Instructions to Applicants
Please submit the following with your online application:

• A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
  
  
• A resume of your educational and professional work experience.
  
  Please Note: We may contact applicants who meet the minimum requirements in the job posting to request additional information for the next stage of review.
  Department Summary
  University Advancement (UA) supports the University of Oregon's (UO) mission of providing exceptional teaching, discovery, and service by strategically positioning the university to create awareness, build long-term relationships, and secure resources that increase understanding and further its aims. The division consists of approximately 200 employees primarily working out of Eugene, with offices in Portland and Bend. Departments within University Advancement include: the UO Alumni Association; Development; Advancement Operations; Federal Affairs; and State and Community Affairs. We are committed to fostering equity and inclusion in a welcoming, safe, and respectful environment that recognizes the value of all members of our community.
  
  Advancement Operations provides essential services that build a strong foundation from which units within University Advancement promote the university's priorities and operate within a framework of efficient business practices. Programs within the division of Advancement Operations include: Financial Services, Strategic Talent Engagement, and Facilities and Office Operations.
  
  In addition to supporting University Advancement, Operations also provides services to University Communications staff, and other university areas such as UOAA Board of Directors and UO Board of Trustees.
  Position Summary
  The Program Manager for Events and Operations works with a wide variety of clients on and off campus to plan events and achieve revenue-generating goals for the Ford Alumni Center (FAC). Reporting to the Associate Director, Facilities and Building Operations (AD), this position develops and manages relationships with campus and community constituents and provides a high level of customer service while acting as an event services coordinator for events occurring in the FAC. The Program Manager works directly with clients to plan their events through facility support and manages a team of student workers who execute the daily operations. Decisions about event volume and scope to maximize facility usage are required, and the position must be able to operate independently using available resources, procedures, and policies to accommodate a high volume of requests.
  
  This role requires the ability to work after-hours and on the weekends (approximately 20% of the time), and involves physical setup and data entry via a computer workstation.
  Minimum Requirements
  
• Two years of professional experience in events management.
  
• One year of experience in a leadership role that includes budget management.
  Professional Competencies
  
• Demonstrated ability to effectively supervise and take a lead role in the planning and execution of facility rentals and activities.
  
• Demonstrated strong customer service skills and excellent visitor services etiquette skills, including the ability to work with a broad range of constituents.
  
• Ability to supervise student employees, including recruiting and hiring, orientation and training, and performance management as needed.
  
• Demonstrated strong written and verbal communication skills, as well as excellent interpersonal skills.
  
• Demonstrated ability to multi-task and delegate.
  
• Ability to maintain a high level of professionalism, discretion, and confidentiality.
  
• Excellent organizational skill, a strong sense of financial accountability, and the ability to manage resources with prudence and efficiency.
  
• Ability to interact, communicate, and work effectively with individuals, recognizing and respecting the many and varied identities of each person.
  
• Commitment to promoting and enhancing diversity, equity, and inclusion.
  
• Proficient in the use of personal computers and their routine software applications; ability to use Microsoft Word and Excel (or similar).
  Preferred Qualifications
  
• Bachelor's degree
  
• At least one year of professional experience in higher education.
  
• Experience with audiovisual technology as utilized in special events.
  
• Experience with R25, EMS or comparable scheduling software.
  
• Experience with Microsoft Access and Adobe products.
  
• Experience supervising student employees.
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/528709/program-manager-for-events-and-operations
  
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