Associate Director of Research and High Performance Computing

Department Statement

The Associate Director of Research and High Performance Computing ( HPC ) provides strategic direction, architecture design, and support for research computing services at Colgate University that are directly aligned with the third century plan to support outstanding faculty through the faculty excellence in research initiative. This position is responsible for understanding research needs across campus through consultation with faculty, staff, and students. They will manage the installation, configuration, and maintenance of research servers and software ensuring optimal performance and uptime.

Normal schedule is daily, Monday through Friday concurrent with the business hours of the office. Schedule flexibility may be possible. Adjustments to the normal schedule to accommodate evening, overnight, weekend and holiday work as required for service maintenance and upgrades. Will facilitate off-hour critical problems and ensure issues are addressed as needed.

Accountabilities

Lead research and high performance computing initiatives, manage members of the team, including directly assigned team members, functional team members from other teams, and student workers.

Support servers and workstations for faculty research computing needs including workstations, Linux environments, and high performance computing clusters, storage, and cloud equivalents.

Working closely with faculty gather requirements, recommend, and implement research software; lead these efforts when appropriate, for faculty and student research.

Accountable for research systems uptime and performance; Maximize the usefulness and performance of assigned systems and integration points.

Develop and manage IT research infrastructure governance processes, including the creation of budget proposals through allocation of resources in accordance with institutional policies with attention to the long-range objectives that drive the design of systems across the enterprise.

Ensure faculty research data analysis needs are effectively addressed and consult with faculty on a regular basis.

Develop system interfaces and system integrations as needed following generally accepted practices in programming and software development. Develop custom solutions where necessary and appropriate.

Identify, analyze, diagnose, research, resolve and log in a ticketing system all technical issues and requests.

Assist ITS in the development of best practices and actively engage in improving ITS and its processes.

Participate in professional development activities.

Perform other related duties and projects as assigned.

Responsible for the job evaluation, development and continued professional growth of all direct reports. Responsible for the effective supervision of staff as assigned. Ensures selection and hiring of high quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair, accurate and timely performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, termination); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.

Professional Experience/ Qualifications

• Minimum five years of experience in IT in either a similar position, server administration, or a technical lead of infrastructure services.
• Experience with Linux/Unix administration in a production environment.
• Experience with MATLAB .
• Experience providing support for research using high-performance computing with on-prem or cloud services.
• Experience working with and knowledgeable of server virtualization (VMWare) and configuration of servers including storage, LDAP, and job schedulers.
• Ability to set priorities, meet deadlines, and work with staff at all levels.
• Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
• Demonstrated visionary leadership and creative thinking.
• Demonstrated project management skills.
• Demonstrated excellence in client contact and strong communication skills.
• Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.

Preferred Qualifications

• Experience with parallel and distributed processing.
• Experience with the development and management of oversight of IT budgeting.
• Experience with Slurm or other cluster management and job scheduling systems.

Education

Bachelor’s Degree in Information Technology field or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Master’s Degree in Information Technology field is preferred.

Job Open Date
12/16/2021

Job Close Date

Open Until Filled
Yes

Special Instructions Summary

EEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
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