Office Associate III

Job Vacancy Announcement

Position Information

Position Title

Office Associate III

Position Type

Staff

Department

Center for Innovation and Entrepreneurship

FLSA

Non-Exempt

Union/Non Union

Union

Full Time or Part Time

Full Time

Grade

6

Salary Range

Hiring Salary Range

$34,496 - $37,946

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Under supervision, performs general clerical/office activities to assist the department in administering programs and services offered to the community. Incumbents interact with the general public by providing information and assistance as it relates to the departments activities/services, rules and regulations. Incumbents follow general instructions from a supervisor when handling new situations, problems or deviations from established work procedures is required. In the absence of a supervisor, incumbent is expected to provide general direction and leadership of program areas.

Minimum Qualifications

1. High school diploma or equivalent
2. Two to three years related experience or required course work/certification

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Please ensure that your application and attached documents address the criteria listed below:

• Provide operational support for all program areas.
• Assist with recommending office operation procedures to improve program efficiency.
• Coordinate all aspects of delivery of assigned courses, programs, or events, including physical/facility arrangements, textbooks, instructional materials, etc.
• Provide excellent customer service, in person and on the telephone.
• Supervise secretarial and administrative duties as necessary, such as adjunct appointment sheets, correspondence, records, etc.
• Retrieve student and course data via college database systems.
• Attain and maintain proficiency in the use of up-to-date computerized office technology, including Microsoft Office Suite software.
• Prepare and maintain material relating to important and confidential matters; i.e. department files, budget book, purchase requisitions, and work orders.
• Use good judgment, experience, critical thinking and knowledge of the policies and procedures of the college to perform daily tasks.
• As a team player, assist other WDCE efforts as needed.
• Undertake and complete special projects and other special assignments at the request of the program director.
• Due to the broad nature of this function, program assistants work in a fast-paced, stressful environment filled with unexpected interruption sand challenges. Flexibility and the ability to multi-task are essential as is willingness to pick up and deliver materials campus wide in all weather.
• Performs other related duties as assigned.

Job Requirements

1. Must be available to work Monday – Friday, Hours of operations 8:30 am – 4:30 pm and Weekend hours when needed.
2. Ability to communicate effectively in spoken and written standard English.
3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
   
   

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

Posting Detail Information

Posting Number

PGCC171411/12

Open Date

12/17/2021

Close Date

Open Until Filled

Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Prince George’s Community College values the safety of its students, faculty, and staff. As part of that commitment, the College has announced effective October 21, 2021, all students, faculty, and staff must be vaccinated against COVID -19 or tested for the virus weekly. As a prospective or new employee, you will be required to comply with this mandate and all the necessary safety protocols, including wearing a mask. Please direct your questions related to the vaccination, testing, mask mandates, and requirements for exemptions to VMPO@pgcc.edu .

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
   • Master's Degree or above from an accredited college/university
   • Bachelor's Degree from an accredited college/university
   • Associate's Degree from an accredited college/university
   • One to two years of college credit (30 credit hours is equivalent to one year)
   • Less than 30 credits from an accredited college/university
   • High School Diploma or GED
   • None of the above
2. Please describe your extent of knowledge of general clerical/office practices and procedures including basic office workflow procedures and knowledge in office functions such as typing/data entry, filing and answering telephones.
   
   (Open Ended Question)
   
   
3. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
4. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter
2. Letter of Recommendation 1