Sensitive Position Statement
A sensitive position requires a fingerprint-based criminal
history check. This is NOT a sensitive position.
Campus Security Authority
Campus Security Authority Statement
This position is NOT designated as a Campus Security
Authority. A Campus Security Authority (or CSA) is defined as
an “official of the institution with significant responsibility for
student and campus activities.” A CSA is required to
immediately report any crime that is reported to them to the
University Police who will then review, evaluate, and investigate
the reported crime. Annual training is required by the Department
of Education for all personnel who have been designated as a Campus
Designated Personnel Statement
Serves in a “designated position” meaning this position could
potentially be required to work (depending on the event) during an
Statement of Economic Interest
Statement of Economic Interest Statement
This position does NOT require a Statement of Personal
Restricted Position Statement
A restricted position would be subject to availability of
funding. This is NOT a restricted position.
Chief Objective of Position
Under the direction of the Assistant Vice President for
Enrollment Services & University Registrar, the Assistant
Registrar promotes the “students first” service concept and
performs administrative and professional duties that support
student’s timely degree completion and the creation and
distribution of requests for student data.
- Degree Analysis
- Supervises the degree analysis team and the applicable degree
analysis functions to include, but not limited to the processing of
exceptions to student records, communications to students regarding
progress to degree, and the proactive review of student degree
- Collaborates with department chairs, academic deans, graduate
program coordinators, the Vice Provost of Research and Graduate
Students, Student Information Systems, and Information Technology
Services (ITS) for the accurate and timely encoding of the degree
- Tracks students for graduation by cohort in addition to credit
hour to identify and communicate paths for students to graduate in
- Serves as primary degree analyst for graduate level
- Serves as project manager for the implementation, encoding,
security access, and maintenance of a new University-wide degree
evaluation, analysis, and planning system which will be used by all
faculty, students, deans, department chairs, and select staff
- Develops and facilitates a robust training program for all
faculty, all students, and staff who will utilize the new
- Oversees the semester review of students for degree completion,
a process that involves reviewing and notifying students of their
progress and any remaining requirements.
- Develops and provides students with individual graduation
recovery plans to help students complete their degree
- Manages and oversees various end of term processing functions
to include, but not limited to the final review of students for
- Manages the ordering and distribution of student diplomas as
well as the creation and distribution of student letter of degree
- Oversees the University’s full-time enrollment policy and all
communication with students and faculty and all of the processes
related to the policy
- Manages the facilitation and processing of course overrides.
- Data Management, Quality and Reports
- Serves as primary contact and reviews, processes, and
facilitates responses to requests for student or faculty data from
the University community and as directed by the Deputy and/or
Associate University Registrar, the Assistant VP for Enrollment
Services & University Registrar, and the Vice President for
Enrollment and Student Success.
- Develops and implements systems and processes to audit data and
ensure data integrity and assists in developing processes to help
ensure that the student database is secure and contains “clean”
data and produces discrepancy and audit reports and identifies
errors in student records; works with the appropriate staff
member(s) and makes corrections using proper coding.
- Collaboration, Supervision and Leadership
- Directly supervises the production of each term’s schedule of
classes, learning community encoding, and the encoding of the
system catalog with new courses, changes to course requirements
and/or structure, corequisites, prerequisites, registration
restrictions, course descriptions, equivalent courses, and
- Cognizant of the rules and regulations of the Library of
Virginia, State Council of Higher Education of Virginia, U.S.
Department of Education, and the University.
- Assists the Associate Registrar, the Assistant Vice President
for Enrollment Services & University Registrar and/or the Vice
President for Enrollment and Student Success on various initiatives
and projects on an as needed basis.
- Serves as a member of a departmental leadership team assisting
the Assistant Vice President for Enrollment Services &
University Registrar in the development, implementation, and
documentation of practices that contribute to achieving the goals
of the Office of the Registrar which enhance and protect student
record integrity and services provided to students.
- Responsible for all aspects of personnel supervision of direct
reports and their reporting staff (if applicable), including but
not limited to motivation, coaching, supervision, mentoring,
performance appraisals, hiring, compliance with affirmative action
and university equal opportunity regulations.
- Functions in a capacity requiring excellent independent
judgment and decision-making skills.
- Represents the office at various University events including,
but not limited to, Open House(s), Admitted Freshman Day,
President’s Leadership and Honor’s Visit Day, Setting Sail,
Changing Tides, Welcome Week, Commencement, and etc.
- As directed by the Assistant Vice President for Enrollment
Services & University Registrar, designs, develops, and
conducts presentations to parents and students at Setting Sail,
Changing Tides, and Welcome Week; presentations to students
regarding degree completion and graduation; and other related
training programs for various stakeholders.
- Reviews and communicates safety issues to assure a safe and
healthy workplace and a reduction in work related absence.
- This position is designated as a “responsible employee” who has
the authority to redress sexual violence, who has the duty to
report incidents of sexual violence or other student misconduct, or
who a student could reasonably believe has this authority or
- Serves in a “designated position” meaning this position could
potentially be required to work (depending on the event) during an
- Develop and maintain very positive and professional customer
service and/or relations within the office/department and with all
constituencies to include students, faculty, staff, guests, and
employees. Demonstrate a positive and professional attitude
and treat everyone with dignity and respect. Fully support
the “Student’s First” value at CNU and routinely goes the
extra mile in providing service.
- Performs other duties as directed.
Knowledge, Skills, Abilities (KSA's)
Evidence of excellent written and oral communication
Knowledge of federal laws as they apply to student
Knowledge of relational databases. Knowledge of Family Educational
Rights and Privacy Act (Buckley Amendment).
Knowledge and understanding of academic rules and
Excellent interpersonal and consensus building collaboration
Demonstrated leadership abilities.
Presentation and team-building skills.
Excellent customer service philosophy/skills.
Ability to manage large datasets is essential.
Demonstrated skills in interpretation and application of rules,
regulations and formulas. Organizational skills necessary to manage
tasks and delegate heavy workloads.
Ability to pursue multiple tasks simultaneously.
Ability to understand and represent the interests of Christopher
Newport University as well as state and federal laws and
regulations, and to balance them against the interests and
entitlement of individual students.
Demonstrated skill in examining and re-engineering operations and
in implementing new strategies and procedures.
Aptitude for systems management.
Knowledge, Skills, Abilities (KSA's)
Demonstrated success in collaborating with academic
Knowledge of Virginia laws as they apply to student
Knowledge of Banner Student Records system.
Knowledge of CAPP degree evaluation system.
Knowledge of DegreeWorks degree evaluation system.
Demonstrated skills supporting a strong team spirit, open
communication, dedication to helping students, and a passion for
Aptitude for systems management including query and
Excellent interpersonal skills as well as a collaborative,
collegial, and inclusive management style. Knowledge of Microsoft
Office Suite and SPSS or comparable analytical tool;
statistical analysis tools.
Master’s Degree in related field such as Higher Education,
Business Administration, Leadership, Public Administration and
Policy, or College Student Personnel; or Bachelor’s degree in a
related area of specialization and related experience that equates
to an advanced degree.
Experience in mentoring, supervising, hiring, training and
development and evaluating professional and/or support
Proven experience with higher education records
Increasingly responsible experience in a Registrar’s Office setting
with increased supervisory and/or leadership
Increasingly responsible experience in enrollment and student
services functional area(s). Demonstrated increasingly responsible
leadership experience in higher education
Demonstrated experience in using an imaging or document management
system such as Nolij.
Experience with running and/or editing queries in SQL+ or
Demonstrated experience in collaborating and communicating with
faculty, colleagues, and administrators to advance the Office of
Selected by The Princeton Review to be included in The 387
Best Colleges: 2022 Edition, Christopher Newport University is a
public school offering a private school experience – great
teaching, small classes, and a safe, vibrant campus. The University
is located in Newport News, Virginia, enrolls approximately 5,000
students, and is dedicated to the ideals of scholarship,
leadership, and service. Academic programs at Christopher
Newport University encompass more than 90 areas of study, from
biology to business administration and political science to the
performing arts. The University is ranked by U.S. News & World
Report’s America’s Best Colleges guide as 3rd among public
regional universities in the South and 6th overall, and has
recently completed more than $1 billion in capital construction on
its 260-acre campus. Christopher Newport University is
committed to ensuring that all people are welcomed, honored, and
fully engaged in the life of our academic community. We
recruit exceptional and diverse faculty and encourage applications
from individuals who are underrepresented in their
profession. For further details and information about
Christopher Newport, visit www.cnu.edu.
Posting Detail Information
Number of Vacancies
Interested parties are requested to submit a cover letter;
current resume; and the names, addresses, and telephone numbers of
at least three professional references at the time of
Review of applications will begin January 17, 2022.
Applications received after January 17, 2022, will be accepted
but considered only if needed.
Search finalists are required to complete
a CNU sponsored background check.
Christopher Newport University (CNU) will make a reasonable
effort to accommodate persons with disabilities in the application
and/or interview process. Persons with disabilities who require
accommodation should contact the CNU Human Resources
Office by calling (757) 594-7145.
Quick Link for Internal Postings
Christopher Newport University, an EO Employer, is fully
Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy