Business Operations Analyst
Officer of Administration
Administration/Management, Information Technology,
Operations/Infrastructure, Computer and Information Science
Campus Services / Finance &
Administration Shared Services
Appointment Type and Duration:
$61,000 - $71,000 per year
Application Review Begins
January 17, 2022; Open until filled
Special Instructions to Applicants
To be considered for this position, applicants must submit a
complete application, including an online application, a cover
letter, and resume which detail how you meet the Minimum and
Preferred Qualifications for the position.
The Finance and Administration Shared Services Department (FASS)
provides service within the VPFA (Vice President Finance &
Administration) portfolio specific to four business functions:
Budget and Finance, Human Resources, Information Technology, and
Purchasing and Accounts Payable.
The mission of the Shared Services Information Technology (IT)
group focuses on customer service combined with technology and
process competency. The services we provide include: IT strategy,
business continuity, disaster recovery consultation, system/data
backup/recovery, hardware lifecycle management/procurement,
consultation for unit software/hardware needs, desktop support,
system and software support, project management for software
implementation and upgrades, decision support and reporting,
communication with Information Services, liaison with other
University service providers, and printing/printing contract
The FASS unit provides administrative services for several
departments within the VPFA portfolio including:
- Campus Planning and Facilities Management: Campus Planning,
Design and Construction, Facilities Services, Utilities and Energy,
and the Office of Sustainability
- Safety and Risk Services: UO Police Department, Emergency
Management and Fire Prevention, Risk Management and Environmental
Health and Safety, and Campus GIS
- Transportation Services
- Printing and Mailing Services
FASS is a unit within the Campus Services group in the Finance and
Administration portfolio. Finance and Administration is a vibrant
and varied portfolio serving all aspects of campus life. Its
employees perform a wide range of functions including offering
essential financial tools and support to the university's many
departments, providing key resources to employees, and keeping
campus safe, clean, accessible and beautiful.
Reporting to the FASS IT Business Analyst Supervisor, the Business
Analyst will utilize Business Intelligence tools and techniques to
develop, design, recommend and implement operational improvements
to the practices and procedures of the units served by FASS. The
position works directly with the Senior leadership of served units
to ensure operational improvement recommendations are in line with
strategic and operational priorities. Additionally, the Business
Operations Analyst responds to and resolves end-user requests and
issues plus participates in end-user support and training.
Keen attention to detail in analysis and validation plus strong
organizational skills are critical, as is the ability to move
multiple projects forward within a specific timeline and budget
while working at a detailed level. The ideal candidate will need to
have a deep understanding of business intelligence concepts and
supporting technologies and have a sophisticated understanding of
how to work with managers to achieve business goals. The incumbent
will be able to comprehend and adhere to software development
process standards aimed at repeatable, cross-team support and will
be able to participate in system deployments using multiple
instances (such as Development, Test, Training and
Analysis of the business needs of supported units, with an
understanding of those needs gained through communication with
senior leadership. Design new processes and information delivery
products according to business needs. Put those processes and
products in the appropriate business context for Senior and
Interactions/contacts occur daily with the other FASS team members,
the campus community and external stakeholders while performing
work. This position works in a collaborative environment both
independently and as part of a team. To be successful, s/he will
need to be flexible and adaptable with respect to learning and
using new technologies and be highly self-motivated and able to
take direction. Work is reviewed regularly by the Supervisor to
ensure it is performed efficiently, safely, and meets both
expectations and applicable requirements. A performance appraisal
is conducted annually.
This unit may provide essential services during times of
emergencies and inclement weather. This position may be required to
fulfill essential services and functions during these times.
- Bachelor's degree from an accredited institution.
- One year's experience analyzing financial data.
- One year's of report development experience with large-scale
transactional, enterprise applications (such as Banner, SAP, Oracle
- One year's experience with high-level report development tools
(such as Tableau, Cognos, Business Objects, etc.).
- One year's experience with direct query languages and tools
that utilize an SQL dialect.
- Maintain a respectful workplace and model a positive and
- Model the highest ethical standards.
- Manage business process changes with the goal of optimizing
- Work effectively in a diverse team environment and create
effective networks for problem solving and positive
- Provide superior customer service.
- Be receptive to feedback, willing to learn and embracing
- Communicate effectively, orally and in writing.
- Ability to adapt to, learn, and use new technologies within a
rapidly changing technical environment.
- Ability to move multiple projects forward within a specific
timeframe and budget.
- A deep understanding of business intelligence concepts and
- Bachelor's degree in the field of Business Operations, Computer
Science, Finance, or Information Systems.
- Experience with fund accounting.
- Experience with Ellucian Banner.
- Experience with writing IBM Cognos reports.
- Experience with tools used in software development such as
source code control, issue tracking and automated testing
- Experience with Tableau.
- Experience with Assetworks' AiM Software.
FLSA Exempt: Yes
All offers of employment are contingent upon successful
completion of a background inquiry.
University of Oregon students and employees are required to be
fully vaccinated against COVID-19. For additional information see:
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at
To apply, visit https://careers.uoregon.edu/en-us/job/528653/business-operations-analyst