Director of Continuing Education
Harold Washington College at 30 E. Lake Street
City Colleges of Chicago (CCC), the largest community college
system in Illinois, is made up of seven colleges and five satellite
sites, providing more than 70,000 students each year access to a
quality, affordable education.
Reporting to a Dean or Associate Dean, the Director - Continuing
Education is responsible for managing a college’s Continuing
Education (CE) program, overseeing the development and
administration of noncredit courses in the areas of professional
development and personal enrichments. The Director - Continuing
Education works collaboratively with senior management and external
partners to ensure CE course offerings are responsive to current
and emerging community and workforce training needs and interests,
in alignment with the college’s mission and goals. Performs related
duties as required.
- Manages the day to day operations of the Continuing Education
(CE) program, working with administrators and other key
stakeholders in developing and scheduling courses, budgeting,
registration, and assessment of courses and learning outcomes.
- Works collaboratively with Marketing/Communications to
effectively promote CE programs, implementing marketing strategies
to include outreach and the use of social media to promote
programs, conduct outreach and attract and engage students.
- Participates in the interviewing, selection and hiring of
Instructors for CE courses.
- Assists in providing orientation and guidance to new
Instructors on college’s policies and procedures relating to
- Supports senior management in establishing standards to ensure
quality of classroom instruction, and assessing instructors’
teaching methods and student learning outcomes.
- Leads the strategic planning process, working with staff in the
review of student and community needs for CE courses that support
professional/personal development and workforce training
- Works with key stakeholders in partnering with community
industry leaders to identify professional development and workforce
training needs that can be effectively met through CE
- Oversees support staff in the scheduling of CE courses per
semester, ensuring course offerings are published and available on
CS9 (PeopleSoft Campus Solutions) for students to register;
instructors are assigned to teach courses; and appropriate
classroom space is reserved
- Participates in promoting CE programs by staffing information
events, assisting prospective students with registration, and
updating college’s web page with current course information.
- Monitors registration activities and approves the cancellation
of CE courses that do not meet minimum enrollment level goal.
- Oversees the preparation and processing of Instructors’
contracts for each semester.
- Responds to requests for assistance from Instructors’ regarding
teaching materials, reserving audio/visual equipment, submission of
attendance and related documents, and related issues.
- Accountable for assigned projects including department and
student survey administration, data analysis and report
preparation. Compiles and maintains CE program and student
- Participates in identifying external funding sources and
developing proposals to obtain grants and funding for projects and
- Represents the college to community organizations and
participates on district-wide committees.
- Available to works some evenings and weekends.
- Bachelor’s degree from an accredited college or university in
Education, Business Administration or a related field. Master’s
- Three years of experience in a responsible administrative or
program administrator role, preferably in a higher education
institution, OR three years of teaching experience in higher
- A combination of education and experience may be taken into
consideration based on the applicant’s credentials, provided the
minimum degree requirement is met.
- Demonstrated knowledge and understanding of program development
and planning, evaluation of student learning outcomes, and
- Excellent interpersonal, written and verbal communication
- Ability to work within a culturally diverse environment.
- Familiarity with CRM (Customer Relationship Management)
- Proficiency in the use of Microsoft Office (Word, Excel,
We offer: excellent health and welfare benefit package and
long-term savings and investment programs including 403(b) &
457(b) Investment Plans and a pension plan with the State
University Retirement System (SURS) Plan. Generous vacation,
holiday, personal and sick days, and tuition reimbursement. For a
more detailed overview of benefits, please visit the benefits page
of our website.
Chicago residency is required for all full-time employees within 6
months of hire.
We are an equal opportunity and affirmative action employer. Thank
you for your interest in City College of Chicago!