Wheaton is a leading private, coeducational, liberal arts college
of 1800 students located in Norton, MA and within easy commuting
distance of Boston and Providence.
Case Manager and Outreach and Education Coordinator
Staff Work Schedule (hours/dates):
M - F 8:30 - 4:30, July Off
Academic Year Schedule (dates):
Counseling and Health Services
Job Summary/Basic Function:
The Counseling Center is committed to assisting each student reach
their full potential, while fostering the institution’s mission of
providing a transformative liberal arts education for
intellectually curious students in a collaborative, academically
vibrant residential community that values a diverse world. The Case
Manager and Outreach and Education Coordinator is a critical member
of the Counseling Center Staff and provides comprehensive clinical
case management for students who access the Counseling Center, but
would be more appropriately serviced by off-campus resources, as
well as maintains relationships with local providers while
overseeing our electronic and internal referral resources
(ThrivingCampus and Counseling Center provider list). This
individual will also provide leadership in outreach and educational
programming opportunities to students and the campus
Case Management Responsibilities: 45%
• Assist students with psycho-social needs, including but not
limited to, referral to community resources such as mental health
care, hospitalizations, and/or other specialty care (e.g. substance
abuse treatment, in-patient care for eating disorders, partial
• Increase access to off-campus care by working to reduce
transportation, financial and/or insurance barriers as well as
initiating and developing on-going liaison relationships with
community health providers, services, hospitals and other
• Follow-up and document to ensure that students are appropriately
assessed; successfully referred; and monitored for compliance with
• Maintain a database of local to Norton as well as Metro Boston
and Metro Providence, referral resources and community service
provider students can access. Act as liason to Thriving Campus
platform for case management and referral resources.
Outreach Services: 45%
• Serve in a leadership role on campus providing outreach and
educational programs to students, faculty and staff, including but
not limited to psycho-education, passive campaigns, and topical
outreach as needed under the direction and support of the Director,
Counseling & Health Services.
• Co-lead the Wellness @ Wheaton Initiative.
• Lead all development, planning, management, and execution of
holistic outreach programming on campus such as Fall Into Good
Health Week, Spring Into Wellness Week, Fresh Check Day and end of
• Manage collaborations with other offices, student groups, and
external organizations to seamlessly bring high quality, wellness
programming and activities to campus, alongside a team of committed
staff and students.
Administrative Responsibilities: 10%
• Clinical Documentation Completion.
• Participate in divisional and campus wide committees to support
the student experience and progress of Wheaton. Take lead on
assigned administrative duties as needed.
OTHER JOB FUNCTIONS :
• Participate in and at times lead outreach and education
activities, trainings and programs on campus for students, faculty
and staff on topics relevant to mental health and wellness care of
• Participate in divisional and campus wide committees aimed at
student impact and improvement of environment at Wheaton
Masters Degree in Social Work, Mental Health Counseling,
Psychology, or related Higher Education / Student Development
One to three years of experience post Masters in clinical work,
case management, outreach and education or a combination of all
Commitment to social justice principles and ability to work well
with a diverse range of constituents (e.g., staff, faculty,
parents, off-campus providers, etc.). Experience with and ability
to relate to and identify with students of diverse backgrounds and
Google Suite experience required and competency working with
different and new systems.
Independent licensure in the state of Massachusetts as an LCSW,
LICSW, or LMHC .
Ability to speak multiple languages.
Experience working within Higher Education, or with transitional
Experience working with outreach and education platforms such as
Engage, Canva, Instagram, 25Live etc. Experience working with
electronic medical records such as Titanium.
Ability to lift and move supplies for programming and outreach
Individuals must possess these knowledges, skills and abilities or
be able to explain and demonstrate that the individual can perform
the essential functions of the job, with or without reasonable
accommodation, using some other combination of skills and
Wheaton is a private coeducational liberal arts college within
commuting distance of Boston and Providence. We have nearly
undergraduates from 40 U.S. States and more than 70 countries.
of our undergraduates are U.S. students of color and 11% are
citizens. Wheaton College is an equal opportunity/affirmative
employer and does not discriminate against any individual or group
basis of gender, sexual orientation, gender identity or expression,
race, color, religion, national origin, veteran status,
information, or disability. In a continuing effort to maintain and
an intellectually diverse learning environment, the Department and
College actively encourages applications from women and members
Open Until Filled
Office of Human Resources
Special Instructions to Candidates:
To prevent the infection and spread of COVID -19 and as an integral
part of our public health and safety measures, Wheaton College
requires that all successful applicants hired provide proof of full
vaccination for COVID -19 at the time of employment, unless an
exemption from this policy is requested and approved. Applicants
believing that they need an accommodation of this policy because of
a disability, medical condition, or sincerely-held religious belief
should inform the Office of Human Resources after an offer of
employment is extended.
Wheaton College is embracing a flexible approach to the workplace
and has established an alternative work arrangements policy. This
policy seeks to provide options for alternative work arrangements
that include remote, hybrid and flexible schedules. Depending upon
the nature of the position, some departments may be able to support
their employees in establishing work arrangements under this policy
that balance on-site work with some remote work and as such,
candidates are encouraged to explore these options with the hiring
manager when interviewing.
Required fields are indicated with an asterisk (*).
Optional & Required Documents
- Cover Letter
- List of References