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Facilities Support Services Team Lead

Willamette University
Oregon, United States
Salary Not specified
Posted Date
Dec 14, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant
Employment Level
Employment Type
Full Time
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Facilities Support Services Team Lead

Posting Number: R0003718
Location: Salem Campus

Attention Current Willamette University Employees: In order to apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.

Instructions for Applicants:

Please read the following carefully before beginning the online application process.

To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments -- listed at the bottom of the page -- must be submitted for each individual job post that you are interested in applying for. If there is an application deadline, please ensure that your application is submitted by the deadline. Once you submit your application you will not be able to edit your application.

Position Summary:
Under Facilities Support Service leadership, this position is a working team lead, providing support and direction to a Facilities Support Services contract cleaning team and performing a variety of housekeeping and custodial and minor maintenance duties in all University buildings. Must be knowledgeable in custodial procedures and methods in order to assess and direct contractor's staff work quality as well as perform the duties of the position. Duties require the Team Lead to fill in upon the absence of other University staff members. The Team Lead must have the ability to coordinate effectively with Facilities Management staff in order to maintain the high cleanliness standards of Willamette University. Team Leads must be service minded and mission oriented while performing the duties of this position.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • As a Team Lead, is responsible for performing the essential functions of Facilities Support Services positions.
  • Provide support and direction to Facilities Support Services contract cleaning staff as directed by Facilities Support Services leadership.
  • Promotes and maintains an efficient and harmonious working environment with both University and non-university staff.
  • Work as part of the team when other Facilities Services team member(s) are absent or as the work requires assisting other team members.
  • Perform and conduct floor maintenance work. (extract carpets, scrub, buff, strip and wax hard floor surfaces)
  • May assist in training personnel as assigned by Facilities Support Services leadership.
  • Assist with the delivery of supplies to all campus buildings.
  • Consults with Supervisor on problems and for special instructions.
  • Ensure that all University and non-university employees practice safe work habits and wear PPE's when needed.
  • Inform Facilities Support Services leadership of all safety violations and unsafe conditions.
  • Report all employee injuries to Facilities Support Services leadership.
  • Notify Facilities Support Services leadership of supply needs or equipment that's in need of repair or replacement; input computer work requests as needed.
  • Works with immediate Supervisor in completing work order requests in a timely manner.
  • Responds to emergency calls to evaluate the situation before notifying the on call/shift supervisor about issues.
  • Responsible for the performance of a variety of unskilled and semi-skilled custodial and /or housekeeping duties in University buildings as assigned by Facilities Support Services leadership.
  • Performs other duties as assigned.

  • Any combination of education, training and experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.
  • Ability to supervise in a team based custodial operation.
  • Ability to complete assigned duties in a timely manner and oversee crew routines and assignments as required by Supervisor.
  • Ability to communicate both orally and in written English, understand and follow oral and written instructions.
  • Ability to use a computer to submit, update and complete service requests, create and maintain simple databases and spreadsheets and use email.
  • Ability to handle emergency situations effectively and calmly.
  • Must have the ability to work without direct supervision, as well as establish and maintain harmonious relations with other staff, faculty and students.
  • Ability to work extra hours, alternative shifts and flexible hours as needed.
  • An employer paid pre-placement physical is required, upon employer request.
  • Must have a valid Oregon Driver's license.
  • This position is subject to a criminal conviction record check.

Preferred Qualifications
  • High School Diploma or equivalent.
  • A minimum of three years or more of custodial experience.
  • Previous supervisor experience.

Typical Work Schedule

Sunday - Thursday 10:30pm - 7am (night shift)

Physical Demands & Working Conditions

Work for extended periods of time while walking, standing, bending, stooping, and climbing and while exposed to dirt, dust, infectious waste, obnoxious odors and inclement weather in areas sometimes dimly-lit. Often requires traveling from building to building outdoors and routinely traversing steps / stairs. Frequently and safely lift 10 pounds and occasionally lifting between 11-50 pounds. Must have the ability to work from ladders.

Salary: $17.67 per hour base rate; $0.50 per hour shift differential

Review of applications begins immediately and will continue until the position is filled.

All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position.

You will need to upload the following documents as part of your application materials in the "My Experience" section labeled Resume:
  • Cover letter addressing the required/desired qualifications and presenting any other applicant characteristics which deserve emphasis
  • Current Resume

​Incomplete applications will not be considered.

Apply online at

Believing that diversity contributes to academic excellence and to rich and rewarding communities, WU is committed to recruiting and retaining a diverse faculty, staff and student body. We seek candidates, particularly those from historically under-represented groups, whose work furthers diversity and who bring to campus varied experiences, perspectives and backgrounds.

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